2016 MERCEDES-BENZ GL63 — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
4
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2016 MERCEDES-BENZ GL63
The 2016 MERCEDES-BENZ GL63 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with COMMUNICATION, SUSPENSION:FRONT, STEERING:ELECTRIC POWER ASSIST SYSTEM. The most commonly reported problem area is the Steering (1 complaint).
Recalls for the 2016 MERCEDES-BENZ GL63
NHTSA has recorded 4 recalls for the 2016 MERCEDES-BENZ GL63, potentially affecting up to 92,322 vehicles.
Recall 19V787000 — COMMUNICATION
| 24,226 vehicles affected
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23,...
View full details →Recall 18V272000 — SUSPENSION:FRONT
| 9,725 vehicles affected
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and...
Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer...
View full details →Recall 17V241000 — STEERING:ELECTRIC POWER ASSIST SYSTEM
| 58,323 vehicles affected
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The...
Consequence: If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of...
View full details →Recall 16V900000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
| 48 vehicles affected
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As...
Consequence: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Owner Complaints for the 2016 MERCEDES-BENZ GL63
2 complaints have been filed with NHTSA for the 2016 MERCEDES-BENZ GL63. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Spontaneous shattering of anterior sunroof at highway speeds with no cars around and not near overpasses. Shattered glass rained all throughout the vehicle and passengers. Sounded like a gunshot and the glass appeared to be bowed out.
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GL63W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V241000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SANTA FE (505-913-2900, 2586 LOCATED AT CAMINO ENTRADA, SANTA FE, NM 87507) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE, BUT STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Safety Rating for the 2016 MERCEDES-BENZ GL63
NHTSA has not yet tested the 2016 MERCEDES-BENZ GL63 in its New Car Assessment Program.
Technical Service Bulletins for the 2016 MERCEDES-BENZ GL63
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2016 MERCEDES-BENZ GL63
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES-BENZ GL63
- 2013 MERCEDES-BENZ GL63 — 3 complaints
- 2014 MERCEDES-BENZ GL63 — 3 complaints
- 2015 MERCEDES-BENZ GL63 — 4 complaints
- 2016 MERCEDES-BENZ GL63 (current)
Other MERCEDES-BENZ Models
- MERCEDES-BENZ C300 — 4,886 total complaints
- MERCEDES-BENZ E350 — 2,649 total complaints
- MERCEDES-BENZ E320 — 1,515 total complaints
- MERCEDES-BENZ ML350 — 1,236 total complaints
- MERCEDES-BENZ ML320 — 1,087 total complaints
- MERCEDES-BENZ GLK350 — 1,031 total complaints
- MERCEDES-BENZ C250 — 898 total complaints
- MERCEDES-BENZ C230 — 879 total complaints