2011 MERCEDES BENZ GL — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
2
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2011 MERCEDES BENZ GL
The 2011 MERCEDES BENZ GL has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, DIESEL, FUEL SYSTEM, OTHER:FUEL FILTER. The most commonly reported problems involve the Steering (2 complaints), Electrical System (1 complaint), and Steeringelectric Power Assist System (1 complaint).
Recalls for the 2011 MERCEDES BENZ GL
NHTSA has recorded 2 recalls for the 2011 MERCEDES BENZ GL, potentially affecting up to 9,169 vehicles.
Recall 11V496000 — FUEL SYSTEM, DIESEL
| 6,872 vehicles affected
Defect: MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2011 VEHICLES INCLUDING E-CLASS (212 PLATFORM), MANUFACTURED FROM JULY 2010 THROUGH FEBRUARY 2011, R-CLASS (251 PLATFORM), MANUFACTURED FROM APRIL 2010 THROUGH APRIL 2011, ML-CLASS (W164 PLATFORM), MANUFACTURED FROM JANUARY 2010 THROUGH MARCH 2011, GL-CLASS (X164 PLATFORM), MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011, AND MODEL YEAR 2012 S-CLASS (221 PLATFORM) VEHICLES. THE...
Consequence: DIESEL FUEL MAY BE DEPOSITED ONTO THE HIGHWAY AND CREATE THE POTENTIAL FOR A CRASH.
Remedy: MBUSA WILL CONTACT OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE DIESEL FUEL FILTER IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT MERCEDES-BENZ USA AT 1-800-367-6372.
View full details →Recall 10V540000 — FUEL SYSTEM, OTHER:FUEL FILTER
| 2,297 vehicles affected
Defect: MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2011 M-CLASS, MODEL W164, GL-CLASS, MODEL X164, E-CLASS, MODEL W212, R-CLASS, AND MODEL V251VEHICLES. THE O-RING MAY NOT HAVE BEEN PROPERLY LUBRICATED IN ALL CASES. LACK OF LUBRICATION CAN LEAD TO LEAKAGE OF THE FUEL FILTER.
Consequence: DIESEL FUEL MAY BE DEPOSITED ON ROADS AND MAKING THOSE ROADS SLIPPERY, INCREASING THE POTENTIAL FOR A CRASH.
Remedy: DEALERS WILL REPLACE THE FUEL FILTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT MERCEDES BENZ AT 1-800-367-6372. THIS CAMPAIGN HAS BEEN SUPERSEDED . PLEASE SEE RECALL CAMPAIGN 11V-496.
View full details →Owner Complaints for the 2011 MERCEDES BENZ GL
5 complaints have been filed with NHTSA for the 2011 MERCEDES BENZ GL. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Steeringelectric Power Assist System | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
IN LESS THAN 30 DAYS AND LESS THAN 1,500 MILES, THE BRAND NEW SUV'S STEERING WHEEL QUIT WORKING DURING THE TURN, THE BELT , THE PULLEY AND THE TENSIONER WERE BROKEN WITHOUT ANY WARNING. *KB
IN LESS THAN 30 DAYS AND LESS THAN 1,500 MILES, THE BRAND NEW SUV'S STEERING WHEEL QUIT WORKING DURING THE TURN, THE BELT , THE PULLEY AND THE TENSIONER WERE BROKEN WITHOUT ANY WARNING. *KB
IN LESS THAN 30 DAYS AND LESS THAN 1,500 MILES, THE BRAND NEW SUV'S STEERING WHEEL QUIT WORKING DURING THE TURN, THE BELT , THE PULLEY AND THE TENSIONER WERE BROKEN WITHOUT ANY WARNING. *KB
MY HUSBAND WAS GOING ON HIS THIRD DEPLOYMENT, HE DID NOT WANT ME TO HAVE ANY CAR PROBLEM, SO WE SPENT ALMOST 70K FOR A BRAND NEW 2011 MERCEDES GL BLUE TECH. HOWEVER, LESS THAN 30 DAYS AND 1460 MILES, THE STEERING WHEEL QUIT WORKING DURING A TURN, IT ALMOST KILLED ME. I HAVE CONTACTED THE DEALER (VALLEY MOTOR MERCEDES, HUNT VALLEY , MD )AND THE MERCEDES, THEY COULD NOT EXPLAIN WHY THIS HAPPENED, THEY DO NOT CARE ABOUT MY SAFETY AND REFUSED TO REPLACE THE CAR. THEY DID NOT CARE THE FACT I WAS SCARED TO DEATH TO DRIVE THE CAR EITHER, THEY CHARGE SUCH HIGH PRICE FOR A JUNK CAR, AND REFUSED TO HOLD THE RESPONSIBILITY. SHAME ON THEM, MY HUSBAND PUT HIS LIFE ON THE LINE TO PROTECT THOSE KIND PEOPLE ! *TR
TL*THE CONTACT OWNS A 2011 MERCEDES BENZ GLK350. THE CONTACT STATED THAT THE CRUISE CONTROL SWITCH AND THE TURN SIGNAL WERE BOTH LOCATED ON THE LEFT SIDE OF THE STEERING WHEEL. WHENEVER HE ACTIVATED THE LEFT OF RIGHT TURN SIGNALS, HIS HAND WOULD HIT THE CRUISE CONTROL CAUSING IT TO ENGAGE INSTEAD OF THE TURN SIGNAL WHICH WAS A DESIGN FLAW. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THE VEHICLE WAS DESIGNED THAT WAY AND COULD NOT BE CHANGED. THE MANUFACTURER WAS CONTACTED AND ALSO STATED THAT SINCE THE SWITCH WAS DESIGNED ON THE SAME SIDE OF THE STEERING WHEEL THEY COULD NOT BE CHANGED. THE FAILURE MILEAGE WAS 4,000.
Safety Rating for the 2011 MERCEDES BENZ GL
NHTSA has not yet tested the 2011 MERCEDES BENZ GL in its New Car Assessment Program.
Technical Service Bulletins for the 2011 MERCEDES BENZ GL
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2011 MERCEDES BENZ GL
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES BENZ GL
- 2006 MERCEDES BENZ GL — 0 complaints
- 2007 MERCEDES BENZ GL — 3 complaints
- 2008 MERCEDES BENZ GL — 1 complaint
- 2009 MERCEDES BENZ GL — 1 complaint
- 2010 MERCEDES BENZ GL — 5 complaints
- 2011 MERCEDES BENZ GL (current)
Other MERCEDES BENZ Models
- MERCEDES BENZ C300 — 4,886 total complaints
- MERCEDES BENZ E350 — 2,649 total complaints
- MERCEDES BENZ E320 — 1,515 total complaints
- MERCEDES BENZ ML350 — 1,236 total complaints
- MERCEDES BENZ ML320 — 1,087 total complaints
- MERCEDES BENZ GLK350 — 1,031 total complaints
- MERCEDES BENZ C250 — 898 total complaints
- MERCEDES BENZ C230 — 879 total complaints