NHTSA Complaint #10405730 — 2011 MERCEDES BENZ GL VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10405730
Vehicle	2011 MERCEDES BENZ GL
Component	VEHICLE SPEED CONTROL
Date of Incident	March 14, 2011
Date Filed	June 9, 2011
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2011 MERCEDES BENZ GLK350. THE CONTACT STATED THAT THE CRUISE CONTROL SWITCH AND THE TURN SIGNAL WERE BOTH LOCATED ON THE LEFT SIDE OF THE STEERING WHEEL. WHENEVER HE ACTIVATED THE LEFT OF RIGHT TURN SIGNALS, HIS HAND WOULD HIT THE CRUISE CONTROL CAUSING IT TO ENGAGE INSTEAD OF THE TURN SIGNAL WHICH WAS A DESIGN FLAW. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THE VEHICLE WAS DESIGNED THAT WAY AND COULD NOT BE CHANGED. THE MANUFACTURER WAS CONTACTED AND ALSO STATED THAT SINCE THE SWITCH WAS DESIGNED ON THE SAME SIDE OF THE STEERING WHEEL THEY COULD NOT BE CHANGED. THE FAILURE MILEAGE WAS 4,000.

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