Vehicle Safety Data

2016 MERCEDES-BENZ E550 — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

3

Recalls

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2016 MERCEDES-BENZ E550

The 2016 MERCEDES-BENZ E550 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with COMMUNICATION, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 2 technical service bulletins have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problem area is the Air Bags (1 complaint).

Recalls for the 2016 MERCEDES-BENZ E550

NHTSA has recorded 4 recalls for the 2016 MERCEDES-BENZ E550, potentially affecting up to 1,097,074 vehicles.

Recall 19V787000 — COMMUNICATION

| 24,226 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23,...

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Recall 19V010000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 288,779 vehicles affected

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe...

Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

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Recall 19V010000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 288,779 vehicles affected

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe...

Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

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Recall 17V627000 — AIR BAGS:FRONTAL

| 495,290 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400...

Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

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Owner Complaints for the 2016 MERCEDES-BENZ E550

1 complaint has been filed with NHTSA for the 2016 MERCEDES-BENZ E550. Below is a breakdown by vehicle component.

Air Bags
Complaints: 1

Most Recent Complaints

#11035143 | AIR BAGS | | N/A miles
TAKATA AIR BAG RECALL. MERCEDES REFUSES TO REPLACE OR REPAIR. THEY SAID THERE IS NO REMEDY AVAILABLE. I FEEL VERY UNSAFE WITH THIS CAR. WE LIVE IN FLORIDA WHICH IS HIGH HUMIDITY STATE AND HIGH HUMIDITY CAN CAUSE THE AIR BAGS TO EXPLODE ON THEIR OWN AT ANY TIME.

Safety Rating for the 2016 MERCEDES-BENZ E550

NHTSA has not yet tested the 2016 MERCEDES-BENZ E550 in its New Car Assessment Program.

Technical Service Bulletins for the 2016 MERCEDES-BENZ E550

Mercedes-Benz USA, LLC has issued 2 technical service bulletins (TSBs) for the 2016 MERCEDES-BENZ E550. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

NCU - 2025010006 — POWER TRAIN

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2016-2019 E-Class (213 and 238 platform) and S-Class (217 and 222 platform) vehicles, the drivetrain control unit software does not correspond to current production specifications. The drivetrain control unit will receive a software update that improves vehicle...

Reporting — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016

NHTSA Investigations for the 2016 MERCEDES-BENZ E550

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MERCEDES-BENZ E550

View all MERCEDES-BENZ E550 model years →

Other MERCEDES-BENZ Models

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