2002 MERCEDES BENZ E320 — Problems, Recalls & Safety Data

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT THE SUN ROOF WAS UNABLE TO BE OPENED AND THAT THE SUN ROOF GLASS HAD BECOME INDENTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) FOR ANOTHER MERCEDES-BENZ VEHICLE WHICH SHE LINKED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. *BF*JB

SRS LIGHT IS ON

ON APRIL 25, 2016, I NOTICED THAT A WHITE BRAKE SYSTEM INDICATOR LIGHT CAME ON WHILE THE ENGINE WAS RUNNING. I WAS DRIVING ON A CITY STREET AT ABOUT 10 MPH IN TRAFFIC. DESPITE THE WHITE WARNING LIGHT, THE FOOT BRAKES STILL HELD. IT SAID "SERVICE BRAKES , VISIT WORKSHOP". I IMMEDIATELY DROVE TO THE SOLE AUTHORISED AGENT IN TRINIDAD, WHO RAN SOME DIAGNOSTIC TESTS ON THE CAR. THEY INDICATED THAT I NEEDED TO REPLACE THE DEFECTIVE SBC UNIT AT AN APPROXIMATE COST OF USD 3,000.00 PLUS USD 365.00 FOR LABOR. THIS, I COULD NOT AFFORD AS THE TOTAL COST IS QUITE EXORBITANT AND SURPRISING. AFTER LEAVING THE DEALERSHIP AND TOWARDS DRIVING HOME, THE RED BRAKE SYSTEM INDICATOR NOW LIT UP AND I HEARD A LOUD WARNING SIGNAL. THE WARNING SIGN SAID TO STOP THE CAR, WHICH I IMMEDIATELY DID AND MANAGED TO PARK THE CAR AT A FRIEND'S HOME AS I COULD NOT REACH MY HOME. THE CAR NOW HAD VERY LITTLE OR NO FOOT BRAKES AND I HAD TO DEPRESS THE BRAKE PEDAL RIGHT DOWN IN ORDER TO STOP THE CAR. I WAS DRIVING AT ABOUT 10MPH IN CITY TRAFFIC AND THIS "NO BRAKES" SITUATION RESULTED IN EXTREME DANGER TO BOTH ME, MY WIFE, PEDESTRIANS AND OTHER TRAFFIC. I WAS LATER INFORMED THAT THESE SBC UNITS WERE FOUND TO BE DEFECTIVE AND WERE PREVIOUSLY RECALLED BY MERCEDES BENZ, BUT I AS AN OWNER WAS NEVER NOTIFIED. IN ADDITION, THE SOLE AGENTS IN TRINIDAD FOR MERCEDES BENZ IS REFUSING TO HONOR THE RECALL AND CHANGE THE SBC UNIT FREE OF CHARGE. I NEED URGENT ASSISTANCE IN THIS MATTER EITHER FROM MERCEDES BENZ USA OR MERCEDES BENZ GERMANY AS I AM A HAPLESS VICTIM OF THIS MERCEDES BENZ SBC RECALL. PLEASE NOTE THAT EVEN THOUGH THE CAR WAS PURCHASED NEW IN SEPTEMBER 2005, IT HAS BARELY COMPLETED 58,000 MILES. SINCE THE CAR WAS BOUGHT, IT HAS ONLY BEEN MAINTAINED AND SERVICED BY THE SOLE MERCEDES BENZ AGENT IN TRINIDAD.MERCEDES BENZ RECALL NUMBER 2005070007 AND 2005110001 AND/OR 2004050014

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT THE FUSE BOX AND THE COMPUTER BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 83,000.

WHILE DECELERATING ONTO HIGHWAY FROM ON RAMP, THE TRANSMISSION SEEMS TO SLIP OUT OF GEAR. THIS HAS HAPPENED SEVERAL TIMES. IT'S IS A SCARY SITUATION TO LOSE POWER AS YOU MERGE INTO HIGHWAY. I COASTED TO BRAKE DOWN LANE. I SHIFTED BACK INTO PARK GEAR TO RESET, THEN BACK INTO DRIVE GEAR TO RESUME TRAVEL. THIS HAS HAPPENED TWO MORE TIMES SINCE. CAN BE A DANGEROUS IN HEAVY TRAFFIC ROADWAYS.