2011 MERCEDES-BENZ CL550 — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2011 MERCEDES-BENZ CL550
The 2011 MERCEDES-BENZ CL550 has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE. The most commonly reported problems involve the Unknown Or Other (2 complaints), Electrical System (1 complaint), and Engine (1 complaint).
Recalls for the 2011 MERCEDES-BENZ CL550
NHTSA has recorded 1 recall for the 2011 MERCEDES-BENZ CL550, potentially affecting up to 5,800 vehicles.
Recall 12V557000 — FUEL SYSTEM, GASOLINE
| 5,800 vehicles affected
Defect: Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
Consequence: If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy: Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
View full details →Owner Complaints for the 2011 MERCEDES-BENZ CL550
7 complaints have been filed with NHTSA for the 2011 MERCEDES-BENZ CL550. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 2 | 0 | 1 | 0 | 0 |
| Electrical System | 1 | 0 | 1 | 0 | 0 |
| Engine | 1 | 0 | 1 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
On October 17, 2023, my vehicle experienced a significant issue—a fire incident—while I was leaving the garage of my house. According to the fire department & my insurance adjuster, it appeared that electrical components started the fire. Separately, on June 22, 2023, I was stuck inside the vehicle as I could not open the doors of the car. The batteries of the car had completely been drained, and the car was just jump-started by my insurance road-side assistant, but I turned off the engine (I was inside the car) forgetting about the fact that the car was not sufficiently being charged. Eventually the car was jump-started again, and I got out of the car safely. And, I had a local MB dealership replace both starter and ancillary batteries. Shouldn't car doors open regardless of the levels of the batteries left? What if the fire on Oct 17 had happened, and I could not escape from the car as I could not open the doors...
On October 17, 2023, my vehicle experienced a significant issue—a fire incident—while I was leaving the garage of my house. According to the fire department & my insurance adjuster, it appeared that electrical components started the fire. Separately, on June 22, 2023, I was stuck inside the vehicle as I could not open the doors of the car. The batteries of the car had completely been drained, and the car was just jump-started by my insurance road-side assistant, but I turned off the engine (I was inside the car) forgetting about the fact that the car was not sufficiently being charged. Eventually the car was jump-started again, and I got out of the car safely. And, I had a local MB dealership replace both starter and ancillary batteries. Shouldn't car doors open regardless of the levels of the batteries left? What if the fire on Oct 17 had happened, and I could not escape from the car as I could not open the doors...
My back up just stops producing an image. I can restart the car and it might or might not come back on. For the most part the camera is on but I’ve been reading on all the MB forums this is a very common issue, with these W216 and also it’s sister car, the W221. The problem is, these were extremely low production vehicles and I’m sure not many are in existence now. I feel these 130-210k cars, shouldn’t have safety issues like this. I don’t mind paying for aging components but safety components should always be working properly. It concerns me because what if a neighborhood child were to dart out from behind and I hit them? The incident could have been prevented.
My 2011 Mercedes-Benz CL550 4MATIC with 63,335 miles. it has a strong gas smell in the inside. There was a recall pertaining to, "Due to the irregularity stemming from the molding process of the fuel filter flange, the filter may crack when operated in high temperatures." I live in California and it has been very hot here. when I put my VIN into the recall system it states no recall. I also have a 2010 S550 that had the same problem last year and it also showed no recalls for this problem. If there are no recalls for all models of this vehicle for this problem there should be.
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ CL550. AFTER PARKING THE VEHICLE, IT CAUGHT FIRE. THE FIRE INITIATED IN THE ENGINE COMPARTMENT AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FIRE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 39,000.
Safety Rating for the 2011 MERCEDES-BENZ CL550
NHTSA has not yet tested the 2011 MERCEDES-BENZ CL550 in its New Car Assessment Program.
Technical Service Bulletins for the 2011 MERCEDES-BENZ CL550
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2011 MERCEDES-BENZ CL550
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES-BENZ CL550
- 2007 MERCEDES-BENZ CL550 — 12 complaints
- 2008 MERCEDES-BENZ CL550 — 8 complaints
- 2009 MERCEDES-BENZ CL550 — 2 complaints
- 2010 MERCEDES-BENZ CL550 — 2 complaints
- 2011 MERCEDES-BENZ CL550 (current)
- 2012 MERCEDES-BENZ CL550 — 0 complaints
- 2013 MERCEDES-BENZ CL550 — 1 complaint
- 2014 MERCEDES-BENZ CL550 — 0 complaints
Other MERCEDES-BENZ Models
- MERCEDES-BENZ C300 — 4,886 total complaints
- MERCEDES-BENZ E350 — 2,649 total complaints
- MERCEDES-BENZ E320 — 1,515 total complaints
- MERCEDES-BENZ ML350 — 1,236 total complaints
- MERCEDES-BENZ ML320 — 1,087 total complaints
- MERCEDES-BENZ GLK350 — 1,031 total complaints
- MERCEDES-BENZ C250 — 898 total complaints
- MERCEDES-BENZ C230 — 879 total complaints