NHTSA Complaint #11495721 — 2011 MERCEDES-BENZ CL550

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11495721
Vehicle	2011 MERCEDES-BENZ CL550
Component	UNKNOWN OR OTHER
Date of Incident	November 27, 2022
Date Filed	December 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My back up just stops producing an image. I can restart the car and it might or might not come back on. For the most part the camera is on but I’ve been reading on all the MB forums this is a very common issue, with these W216 and also it’s sister car, the W221. The problem is, these were extremely low production vehicles and I’m sure not many are in existence now. I feel these 130-210k cars, shouldn’t have safety issues like this. I don’t mind paying for aging components but safety components should always be working properly. It concerns me because what if a neighborhood child were to dart out from behind and I hit them? The incident could have been prevented.

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