2023 MAZDA MX-5 — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
1
Recall
7
Service Bulletins
0
Investigations
Overview of the 2023 MAZDA MX-5
The 2023 MAZDA MX-5 has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE. 7 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Power Train (4 complaints), Air Bags (1 complaint), and Seat Belts (1 complaint).
Recalls for the 2023 MAZDA MX-5
NHTSA has recorded 1 recall for the 2023 MAZDA MX-5, potentially affecting up to 77,670 vehicles.
Recall 24V695000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
| 77,670 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2016-2023 MX-5 Miata vehicles. A software error in the air bag control module may cause the front air bags to deploy with excessive force during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that deploys with excessive force can increase the risk of injury during a crash.
Remedy: Dealers will update the Sophisticated Air Bag Sensor (SAS) control module software, free of charge. Owner notification letters were mailed November 7, 2024. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 6924I.
View full details →Owner Complaints for the 2023 MAZDA MX-5
7 complaints have been filed with NHTSA for the 2023 MAZDA MX-5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Manual transmission will not reliably shift from 2nd to 3rd gear without a grinding noise. Other owners are reporting similar issues that have required a full replacement of the transmission in MY2023 cars.
On [XXX] my [XXX] son was driving the vehicle and at low speed (30 mph or under) lost control of the vehicle in a turn. The vehicle hit a telephone pole that was rotted from termite infestation which shattered into three pieces (one piece landing on the cars windshield frame and driver roll bar hoop) . He impacted the airbags and had an unstable anterior fracture of the c5 vertebrae and a stable posterior fracture of the C5 vertebrae. He was graded an Asia B spinal cord injury and was paralyzed from the neck down. He spent 42 days in trauma ICU and then Neuro Rehab learning how to walk and use the bathroom. He has many lingering effects and still has loss of use of fingers on both hands as well as difficulties walking and gripping objects. His passenger did not hit the airbags and was uninjured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicle has only 8700 miles. At around 2500 miles first gear refused to engage, and I had to start the car in second for a week. That week I scheduled for service but the problem was not reproducible, since then it has been intermittent by never prolonged like that full week. This is and was a safety risk because I have been stuck on a hill, stop signs, and green traffic lights etc. Because it was not reproducible, the claim was dismissed. At around 4000 miles and on, third gear became very inconsistent in shift action. Typically it won't allow me to shift into third at all, other times it will grind, or requires excessive force to engage gear. This happens both in motion and at a stop. In traffic, the sudden loss in speed and rpm from being unable to shift into third poses a risk, especially getting onto on ramps. The dealer still cannot reproduce the issue, and in fact I have a 2 minute long video of the fault - pending their response to the video. Mazda corporate claims this is not a known or common issue. No warning lights pick up this fault. I have since continued to come to a resolution, and will return to the dealership.
Dear, I’m writing to address the delayed response to the recall for my Mazda MX-5, which began on September 18. It has been nearly two months without any remedy or guidance from the manufacturer. As I rely on this vehicle daily for business purposes, this prolonged delay has caused significant disruptions. I urge NHTSA to assist in expediting a resolution with Mazda to minimize further impact on my work. Thank you for your attention to this matter.
Dear, I’m writing to address the delayed response to the recall for my Mazda MX-5, which began on September 18. It has been nearly two months without any remedy or guidance from the manufacturer. As I rely on this vehicle daily for business purposes, this prolonged delay has caused significant disruptions. I urge NHTSA to assist in expediting a resolution with Mazda to minimize further impact on my work. Thank you for your attention to this matter.
Safety Rating for the 2023 MAZDA MX-5
NHTSA has not yet tested the 2023 MAZDA MX-5 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 MAZDA MX-5
Mazda Motor Corp. has issued 7 technical service bulletins (TSBs) for the 2023 MAZDA MX-5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
09-007-26 — STRUCTURE:BODY
Some vehicles may exhibit the power window(s) not working properly (window does not move or has fallen into the door) and/or making an abnormal noise while operating the power window switch. This may be caused by the cable of the power window motor being damaged from water entry through area...
09-001-26 — SEATS
There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is...
SA-016-24b — SERVICE BRAKES
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
09-034-24 — STRUCTURE:BODY
Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window. This is caused by: CASE A: The J-hook binding holding the inner cloth coming loose because the convertible top is opened/closed a lot or...
09-016-24 — SEATS
Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3).
09-017-23 — SEATS
Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top. Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles.
SA-008-23 — STEERING
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during...
NHTSA Investigations for the 2023 MAZDA MX-5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA MX-5
- 2018 MAZDA MX-5 — 5 complaints
- 2019 MAZDA MX-5 — 18 complaints
- 2020 MAZDA MX-5 — 1 complaint
- 2021 MAZDA MX-5 — 1 complaint
- 2022 MAZDA MX-5 — 6 complaints
- 2023 MAZDA MX-5 (current)
- 2024 MAZDA MX-5 — 6 complaints
- 2025 MAZDA MX-5 — 1 complaint
- 2026 MAZDA MX-5 — 0 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints