2017 MAZDA MAZDA3 Visibilitywiper Problems

Intermittent faulty display (or no display) from rear-view camera as described in Recall 23V-487. Recall was issued in July 2023, but as of August 27, 2024, the parts to fix the recall issue are still not available and Mazda customer service has no idea when the parts will be available. In my view, this is not a timely resolution of the problem.

I AM CURRENTLY STATIONED OVERSEAS AND CONTACTED MAZDA CUSTOMER SERVICE SEVERAL TIMES FOR ASSISTANCE WITH THE ISSUE. I NEVER RECEIVED A REPLY AND IT HAS BEEN ALMOST A YEAR SINCE I WAS FIRST NOTIFIED OF THE RECALL.

2017 MAZDA 3 GRAND TOURING HATCHBACK DRIVING ON A ROAD GOING 30 MPH AND HEAR WHAT SOUNDED LIKE A MUFFLED GUNSHOT RIGHT ABOVE ME. I SAW THAT I HAD GLASS RAINING DOWN THE BACK OF MY CAR, EMPTYING ONTO THE STREET AND CAUSING CARS TO SWERVE TO AVOID THE GLASS. THAT WAS WHEN I REALIZED THAT MY SUNROOF JUST EXPLODED. I PULLED OVER AND SAW THAT THE SUNROOF WAS SHATTERED WITH SPLINTERS OF GLASS EVERYWHERE. I NOTICED THAT THE SUNROOF BURSTED OUTWARD, AS IF NOTHING FELL ON IT. THERE WAS NOTHING ABOVE ME OR BESIDE ME AT THE TIME OF THE EXPLOSION. THE F-150 IN FRONT OF ME WAS GOING THE SAME SPEED 5 CAR-LENGTHS IN FRONT OF ME. THE PIECES OF GLASS THAT FELL BEHIND MY CAR LEFT MANY SCRATCHES ON THE ROOF AND SPOILER OF MY CAR. THE ROAD I WAS DRIVING ON HAD ROLLING DIPS AT AN...

DEALERSHIP UNABLE TO PERFORM SAFETY RECALL. THE FOLLOWING IS A COPY I HAVE SENT TO THE DEALERSHIP AND MAZDA USA. I HAVE BEEN ATTEMPTING TO HAVE SAFETY RECALL REPAIR ON MY VEHICLE SINCE 05/12/19. I RECEIVED A SAFETY RECALL 3219D LETTER FOR MY 2017 MAZDA3. I SCHEDULED AN APPOINTMENT AT BILL HOOD MAZDA ON 05/29/19 @8:00AM. UPON ARRIVAL AT THE DEALERSHIP, I WAS TOLD THEIR COMPUTER TO RECALIBRATE THE RELAY FOR THIS RECALL WAS BROKEN AND I WOULD NEED TO RESCHEDULE. LES IN THE SERVICE DEPARTMENT TOLD ME THAT IT WAS ORDERED AND WOULD BE IN BY THE NEXT TUESDAY, 06/05/19. I WENT HOME AND ON 06/09/19 I RESCHEDULED FOR 06/12/19 @8:15AM, WITH A REQUEST THAT IF THEY WERE UNABLE TO PERFORM THE RECALL REPAIR TO PLEASE CONTACT ME AND I PROVIDED MY PHONE NUMBER AND EMAIL ADDRESS. I ONCE AGAIN ARRIVED AT THE DEALERSHIP ON 06/12/19 @8:15AM AND WAS...

IT HAS BEEN MORE THAN ONE MONTH SINCE A RECALL HAS BEEN PLACED ON MY MAKE AND MODEL, NEITHER THE MANUFACTURER OR DEALER OF MY VEHICLE ATTEMPTED TO CONTACT ME TO INFORM OF THIS RECALL SO I CAN TAKE NECESSARY MEASURES. I JUST SO HAPPENED TO GOOGLE 'MAZDA 3 WINDSHIELD WIPERS' AND STUMBLED ACROSS AN ARTICLE. THIS IS UNACCEPTABLE AS THIS COULD END UP BEING DANGEROUS.