NHTSA Complaint #11318577 — 2017 MAZDA MAZDA3
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11318577 |
| Vehicle | 2017 MAZDA MAZDA3 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 23,644 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
2017 MAZDA 3 GRAND TOURING HATCHBACK DRIVING ON A ROAD GOING 30 MPH AND HEAR WHAT SOUNDED LIKE A MUFFLED GUNSHOT RIGHT ABOVE ME. I SAW THAT I HAD GLASS RAINING DOWN THE BACK OF MY CAR, EMPTYING ONTO THE STREET AND CAUSING CARS TO SWERVE TO AVOID THE GLASS. THAT WAS WHEN I REALIZED THAT MY SUNROOF JUST EXPLODED. I PULLED OVER AND SAW THAT THE SUNROOF WAS SHATTERED WITH SPLINTERS OF GLASS EVERYWHERE. I NOTICED THAT THE SUNROOF BURSTED OUTWARD, AS IF NOTHING FELL ON IT. THERE WAS NOTHING ABOVE ME OR BESIDE ME AT THE TIME OF THE EXPLOSION. THE F-150 IN FRONT OF ME WAS GOING THE SAME SPEED 5 CAR-LENGTHS IN FRONT OF ME. THE PIECES OF GLASS THAT FELL BEHIND MY CAR LEFT MANY SCRATCHES ON THE ROOF AND SPOILER OF MY CAR. THE ROAD I WAS DRIVING ON HAD ROLLING DIPS AT AN INCLINE, BUT NOTHING LIKE A JOLTING BUMP OR POTHOLE-LIKE BUMP. NOTE HOW MY SUNROOF EXPLODED OUTWARD, MEANING THAT THE SUNROOF MIGHT HAVE BEEN FITTED IMPROPERLY, SQUEEZING THE GLASS INWARD. I THINK THAT WHEN I WENT OVER THE ROLLING GRADUAL BUMPS THAT THE CHASSIS FLEXED AND CAUSED THE SUNROOF TO BEND IN A DIFFERENT WAY AND EXPLODE.
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