2006 MAZDA MAZDA3 Electrical System Instrument Clusterpanel Problems

TL *- THE CONTACT OWNS A 2006 MAZDA 6. THE INSTRUMENT PANEL POORLY ILLUMINATED. THE CONTACT HAD TO USE A FLASHLIGHT TO SEE THE PANEL. THE DEALER STATED THAT THIS WAS A KNOWN PROBLEM, HOWEVER, THEY WER UNABLE TO REPAIR IT. THE CURRENT MILEAGE WAS 15,000. *AK

I AM WRITING IN REGARDS TO MY MAZDA3 THAT I HAVE TAKEN TO YOUR CERTIFIED MAZDA REPAIR CENTER 5 (FIVE) TIMES WITH NO SUCCESS OF REPAIR. THE FAILURE OF A SUCCESSFUL REPAIR SUBSTANTIALLY IMPAIRS THE SAFETY AND VALUE OF MY VEHICLE. I WOULD LIKE TO GET THIS SITUATION RESOLVED AT ONCE SO THAT I CAN GO ON WITH MY LIFE WITHOUT THE WORRY OF PAYING FOR A LEMON CAR AND STOP HAVING TO DRIVE AROUND IN A RENTAL CAR THAT IS LESS FUEL EFFICIENT AND LESS COMFORTABLE THAN MY CAR. THERE ARE THREE MAJOR REASONS I REQUESTED SERVICE FOR MY CAR: 1. THE SERVICE ENGINE LIGHT HAS BEEN COMING ON RANDOMLY. 2. ON ONE OCCASION THE VEHICLE HAS STALLED ON AN ONCOMING RAMP OF RT. 202 TRAVELING AT APPROXIMATELY 35 MILES PER HOUR. I COULD HARDLY PULL THE CAR OVER BECAUSE THE STEERING WHEEL WAS TOO HEAVY TO OPERATE. FORTUNATELY...

AFTER USING AN EXTERNAL GPS 2-3 WEEKS AGO, THE CLOCK, REMOTE LOCKS, RADIO, AND OUTDOOR TEMP. GAUGE FAILED. AFTER THREE TRIPS TO THE DEALER BECAUSE THE PROBLEM OCCURRED AGAIN THE DEALER 'COULD NOT REPLICATE THE PROBLEM.' THE SECOND AND THIRD TIME THIS OCCURRED NO EXTERNAL DEVICES WERE USED. I COULD NOT FIND A RECALL OR SERVICE ADVISORY. *JB

THE ILLUMINATION OF THE CENTER INFORMATION DISPLAY PANEL IS VERY POOR-TO READ IT REQUIRES THE DRIVER TO TAKE HIS EYES OFF THE ROAD TOO LONG WHICH IS A SAFETY HAZARD MY DEALER RECOGNIZES THIS PROBLEM BUT STATES THERE IS NO "FACTORY BULLETIN" TO REPAIR THE PROBLEM. *NM