2023 MAZDA CX-9 Structurebody Problems

1 NHTSA complaint on file

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Structurebody Issues in the 2023 MAZDA CX-9

1 structurebody complaint has been filed with NHTSA for the 2023 MAZDA CX-9. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Structurebody Complaints

#11562994 |
What component or system failed or malfunctioned, and is it available for inspection upon request? **Automated liftgate failure with risk of crushing. When pressing the automatic liftgate button, if there is an obstruction, the liftgate has unreliable/ineffective sensors ("jam-safe equipment") to prevent items and body parts from being crushed. In my instance, items in the trunk were crushed until the fuse blew for the liftgate. I believe this could have caused serious harm if a body part was accidentally wedged between the liftgate and preventing it from closing. **The fuse has been replaced and liftgate is now operational. It is available for inspection upon request. **Upon inquiring with Mazda, the dealer stated that "Mazda does not publish any data pertaining to your question “what strength of resistance is the specification for the Jam-safe equipment”. How was your safety or the safety of others put at risk? **Liftgate automatic closure fails...
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