2025 MAZDA CX-50 HYBRID — Problems, Recalls & Safety Data
5/5
Safety Rating
18
Owner Complaints
5
Recalls
29
Service Bulletins
0
Investigations
Overview of the 2025 MAZDA CX-50 HYBRID
The 2025 MAZDA CX-50 HYBRID has received a total of 18 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 21 recall campaigns affecting this vehicle, covering issues with SUSPENSION:CRITICAL FASTENERS. 29 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Forward Collision Avoidance Adaptive Cruise Control (3 complaints), Unknown Or Other (3 complaints), and Engine (2 complaints).
Recalls for the 2025 MAZDA CX-50 HYBRID
NHTSA has recorded 21 recalls for the 2025 MAZDA CX-50 HYBRID, potentially affecting up to 11,278 vehicles.
Recall 25V737000 — SUSPENSION:CRITICAL FASTENERS
| 1,007 vehicles affected
Defect: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for...
View full details →Recall 25V737000 — SUSPENSION:CRITICAL FASTENERS
| 1,007 vehicles affected
Defect: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for...
View full details →Recall 25V737000 — SUSPENSION:CRITICAL FASTENERS
| 1,007 vehicles affected
Defect: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for...
View full details →Recall 25V737000 — SUSPENSION:CRITICAL FASTENERS
| 1,007 vehicles affected
Defect: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for...
View full details →Recall 25V737000 — SUSPENSION:CRITICAL FASTENERS
| 1,007 vehicles affected
Defect: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for...
View full details →Recall 25V737000 — SUSPENSION:CRITICAL FASTENERS
| 1,007 vehicles affected
Defect: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for...
View full details →Recall 25V737000 — SUSPENSION:CRITICAL FASTENERS
| 1,007 vehicles affected
Defect: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for...
View full details →Recall 25V737000 — SUSPENSION:CRITICAL FASTENERS
| 1,007 vehicles affected
Defect: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for...
View full details →Recall 25V737000 — SUSPENSION:CRITICAL FASTENERS
| 1,007 vehicles affected
Defect: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for...
View full details →Recall 25V418000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
| 22 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.
Consequence: Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.
Remedy: Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the...
View full details →Recall 25V418000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
| 22 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.
Consequence: Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.
Remedy: Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the...
View full details →Recall 25V418000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
| 22 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.
Consequence: Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.
Remedy: Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the...
View full details →Recall 25V418000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
| 22 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.
Consequence: Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.
Remedy: Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the...
View full details →Recall 25V418000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
| 22 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.
Consequence: Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.
Remedy: Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the...
View full details →Recall 25V418000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
| 22 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.
Consequence: Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.
Remedy: Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the...
View full details →Recall 25V167000 — TRAILER HITCHES
| 63 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
Consequence: A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.
View full details →Recall 24V649000 — LANE DEPARTURE: SENSING SYSTEM: CAMERA
| 672 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Consequence: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
Remedy: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.
View full details →Recall 24V649000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
| 672 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Consequence: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
Remedy: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.
View full details →Recall 24V649000 — EXTERIOR LIGHTING:HEADLIGHTS
| 672 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Consequence: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
Remedy: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.
View full details →Recall 25V413000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
| 2 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.
Consequence: An air bag that deploys improperly increases the risk of injury during a crash.
Remedy: Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall...
View full details →Recall 25V413000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
| 2 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.
Consequence: An air bag that deploys improperly increases the risk of injury during a crash.
Remedy: Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall...
View full details →Owner Complaints for the 2025 MAZDA CX-50 HYBRID
18 complaints have been filed with NHTSA for the 2025 MAZDA CX-50 HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Forward Collision Avoidance Adaptive Cruise Control | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
On three separate occasions, while in reverse backing out of my driveway, the car failed to engage the transmission when shifting into drive, acting like it was in neutral. There were no warning lights or messages on the dashboard. The only way that I found to engage the transmission was to turn off the vehicle, turn back on, and move selector to drive. This is a safety issue as I've had cars approaching in both directions with the CX-50 behing immobilized and not able to move out of the roadway.
When using adaptive cruise control, during SOME cornering, SOMETIMES the car brakes unexpectedly, very aggressively, without warning. Very dangerous, especially when another car is behind you.
When using adaptive cruise control, during SOME cornering, SOMETIMES the car brakes unexpectedly, very aggressively, without warning. Very dangerous, especially when another car is behind you.
1) Driving on an expressway and the red warning light goes on - two red bars with a sterring wheel in the middle. Car sounded an alarm that indicated we were going to crash. No cars in front of us. 2) Driving on the expressway with the cruise control on. Driving 75 miles an hour and the vehicle goes to 30 miles an hour and I have to accelerate. Thank the Lord no one was behind me. This has happened 3 times. I took it into Mazda and tool them the issue but they just did their regular maintenance on my car. There is a major issue with this vehicle and nobody wants to admit Need your help
1) Driving on an expressway and the red warning light goes on - two red bars with a sterring wheel in the middle. Car sounded an alarm that indicated we were going to crash. No cars in front of us. 2) Driving on the expressway with the cruise control on. Driving 75 miles an hour and the vehicle goes to 30 miles an hour and I have to accelerate. Thank the Lord no one was behind me. This has happened 3 times. I took it into Mazda and tool them the issue but they just did their regular maintenance on my car. There is a major issue with this vehicle and nobody wants to admit Need your help
View all Forward Collision Avoidance Adaptive Cruise Control complaints →
Safety Rating for the 2025 MAZDA CX-50 HYBRID
The 2025 MAZDA CX-50 HYBRID received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2025 MAZDA CX-50 HYBRID
Mazda Motor Corp. has issued 29 technical service bulletins (TSBs) for the 2025 MAZDA CX-50 HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
09-004-26 — SEATS
Some vehicles may exhibit a crack in the door side of the front seat cushion trim. Cracks develop along the areas where wrinkles form when weight is applied to the seat. When exiting the vehicle, the door-side surface of the cushion trim may be folded and compressed. When entering the...
SA-002-26 — WHEELS
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable the effect will be. Be sure to set the tire pressures at the recommended...
SA-045-25a — ELECTRICAL SYSTEM
If all keys are lost and the technician is attempting to scan a vechile without ignition on, two options can be used to scan the vehicle: a PCM software number is requested in MDARS and must be inputted or ID another CX-50 and check the PCM in the network screen.
09-010-25b — STRUCTURE:BODY
Some customers may complain about a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location. The rattle noise may be caused by: Looseness in the side cover fitting part...
01-006-25 — ENGINE
On some vehicles, the engine oil appears to be milky white during engine oil inspection or replacement. This is caused by moisture in the blow-by gas mixing with the engine oil when driving repeatedly for short distances in extremely low temperatures. NOTE: Inform the customer that the vehicle engine needs...
SA-0-45-25 — UNKNOWN OR OTHER
If all keys are lost and the technician is attempting to scan a vechile without ignition on, two options can be used to scan the vehicle: a PCM software number is requested in MDARS and must be inputted or ID another CX-50 and check the PCM in the network screen.
SA-0-45-25 — ELECTRICAL SYSTEM
If all keys are lost and the technician is attempting to scan a vechile without ignition on, two options can be used to scan the vehicle: a PCM software number is requested in MDARS and must be inputted or ID another CX-50 and check the PCM in the network screen.
SA-046-25 — ENGINE
Some engine components like the timing chain cover and oil pan on the CX-50 Hybrid require the use of Threebond 1207B during installation. This sealant should be locally sourced when needed. NOTE: The following link is provided as a convenient sourcing option. https://www.amazon.com/Three-Bond-Performance-Adhesion-Gasket/dp/B008BYPRRI
30-001-25a — ENGINE
Some customers may experience a hybrid system failure message appearing on the meter and the engine does not start, along with other numerous DTCs.
30-001-25a — UNKNOWN OR OTHER
Some customers may experience a hybrid system failure message appearing on the meter and the engine does not start, along with other numerous DTCs.
Showing 10 of 29 technical service bulletins.
NHTSA Investigations for the 2025 MAZDA CX-50 HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA CX-50 HYBRID
- 2025 MAZDA CX-50 HYBRID (current)
- 2026 MAZDA CX-50 HYBRID — 0 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints