2023 MAZDA CX-30 Forward Collision Avoidance Automatic Emergency Braking Problems

3 NHTSA complaints on file

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Forward Collision Avoidance Automatic Emergency Braking Issues in the 2023 MAZDA CX-30

3 forward collision avoidance automatic emergency braking complaints have been filed with NHTSA for the 2023 MAZDA CX-30. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

3
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

All Forward Collision Avoidance Automatic Emergency Braking Complaints

#11532740 | Crash
This is already related to Mazda's recall #23V-275 BRAKE PEDAL TRAVEL CONCERN. My car was already involved in crash which I firmly believe that it was related to the brake pedal issue since the brakes didn't hold off the car and the brake assist system was never activated during the accident. Mazda is claiming that my ABS system serial number is a good part, and their dealership claimed that the problem couldn't be reproduced after they held the car for 11 days! I made several attempts to contact Mazda USA but I am not getting tractions for weeks.
#11530708 |
I'm reporting significant safety issues. All are related as they indicate that the error rejection for the sensors are not properly calibrated. These false positive errors are dangerous. It affects the automatic emergency braking, forward collision, blind spot, and cross traffic warning systems. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The sensor responsible for detecting road impediments and cross-traffic/blindspots. I'm not sure how to provide it for inspection. How was your safety or the safety of others put at risk? YES - when safety systems frequently have false positive indicators (auditory and visual). This has caused the car and driver to respond to a threat that is not real. This can also cause ignoring true positive indicators (alarm fatigue) and uncertainty of the systems ability to respond to true negative events. Has the problem been reproduced or confirmed by a dealer...
#11514744 |
I was driving my car on the highway. The car automatically deployed the emergency braking system with no objects in front of the car. The car automatically braked then flashed the brake warning indicator. Car mad itself come to a complete stop. I began researching and found that others have had issues with “phantom braking” when the car has collision avoidance technology. This needs to be seriously investigated as it is a safety hazard.
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