2023 MASERATI GRECALE — Problems, Recalls & Safety Data
N/A
Safety Rating
19
Owner Complaints
3
Recalls
96
Service Bulletins
0
Investigations
Overview of the 2023 MASERATI GRECALE
The 2023 MASERATI GRECALE has received a total of 19 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS, BACK OVER PREVENTION:SOFTWARE. 96 technical service bulletins have been issued by Maserati North America, Inc. for this model year. The most commonly reported problems involve the Service Brakes (4 complaints), Electrical System (3 complaints), and Vehicle Speed Control (2 complaints).
Recalls for the 2023 MASERATI GRECALE
NHTSA has recorded 3 recalls for the 2023 MASERATI GRECALE, potentially affecting up to 39,072 vehicles.
Recall 25V722000 — EXTERIOR LIGHTING:HEADLIGHTS
| 10,008 vehicles affected
Defect: Maserati North America, Inc. (Maserati) is recalling certain 2024-2025 Grancabrio, 2024-2025 Granturismo, and 2023-2025 Grecale vehicles. The headlights may be missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Consequence: Improperly aimed headlights can result in insufficient illumination of the road, reducing the driver's visibility, and increasing the risk of a crash.
Remedy: Maserati North America will inspect and, if necessary, install one or two caps to cover the horizontal headlight aim adjustment mechanism, free of charge. Owner notification letters were mailed November 25, 2025. Owners may contact Maserati customer service at 877-696-2737....
View full details →Recall 25V098000 — BACK OVER PREVENTION:SOFTWARE
| 27,354 vehicles affected
Defect: Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: The radio software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 10, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 740.
View full details →Recall 24V892000 — BACK OVER PREVENTION:SOFTWARE
| 1,710 vehicles affected
Defect: Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of injury or crash.
Remedy: Dealers will update the CVPAM software, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 761.
View full details →Owner Complaints for the 2023 MASERATI GRECALE
19 complaints have been filed with NHTSA for the 2023 MASERATI GRECALE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 4 | 0 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
This complaint concerns a safety related recall issued by Maserati. I'm required to drive over 100 miles to the nearest authorized dealership to have the recall performed. No closer repair option, mobile repair, or alternative remedy was offered. Requiring this distance creates an unreasonable burden and discourages timely completion of a safety recall, potentially placing drivers at risk. Last year there was another re-call where I had to drive over 100 miles as well.
This complaint concerns a safety related recall issued by Maserati. I'm required to drive over 100 miles to the nearest authorized dealership to have the recall performed. No closer repair option, mobile repair, or alternative remedy was offered. Requiring this distance creates an unreasonable burden and discourages timely completion of a safety recall, potentially placing drivers at risk. Last year there was another re-call where I had to drive over 100 miles as well.
The contact owns a 2023 Maserati Grecale. The contact stated that while driving 20 MPH and approaching a stop sign, the brake pedal was depressed, but the vehicle failed to stop as intended, made a loud revving sound, and the vehicle decelerated to approximately 15 MPH. There was no warning light illuminated. The contact stated that the vehicle passed the stop sign, and the contact manually turned off and parked the vehicle. The vehicle was towed to the dealer, where it was test-driven, but the failure could not be replicated. The contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact inquired about buyback assistance. The manufacturer was notified of the failure and sent documents to the contact, offering monetary compensation in exchange for not reporting the safety failure. The failure mileage was approximately 2,666.
The contact owns a 2023 Maserati Grecale. The contact stated that while driving 20 MPH and approaching a stop sign, the brake pedal was depressed, but the vehicle failed to stop as intended, made a loud revving sound, and the vehicle decelerated to approximately 15 MPH. There was no warning light illuminated. The contact stated that the vehicle passed the stop sign, and the contact manually turned off and parked the vehicle. The vehicle was towed to the dealer, where it was test-driven, but the failure could not be replicated. The contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact inquired about buyback assistance. The manufacturer was notified of the failure and sent documents to the contact, offering monetary compensation in exchange for not reporting the safety failure. The failure mileage was approximately 2,666.
While driving on the highway on 09/19/2025, my 2023 Maserati Grecale suddenly lost all electrical power. The battery failed without warning, and the vehicle became completely unresponsive, including loss of steering and braking functions. This created an extremely dangerous situation where I had no control over the car in the middle of a highway while driving at 55mph. This is a major safety defect. I no longer feel safe driving this vehicle and intend to return it. Immediate investigation is needed, as this failure could cause fatal accidents.
Safety Rating for the 2023 MASERATI GRECALE
NHTSA has not yet tested the 2023 MASERATI GRECALE in its New Car Assessment Program.
Technical Service Bulletins for the 2023 MASERATI GRECALE
Maserati North America, Inc. has issued 96 technical service bulletins (TSBs) for the 2023 MASERATI GRECALE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
MAS005001 RU 26-02 — UNKNOWN OR OTHER
Certain Maserati vehicles listed in MODISCS+ are involved in a Rapid Update to install the latest software on multiple ECU modules.
MAS004933 RU 25-31 — UNKNOWN OR OTHER
Certain Maserati listed in MODISCS+ are involved in a Rapid Update concerning the Premium Alarm System (LSA) reactivation and the Intrusion Transceiver Module (ITM) software update.
MAS004933 RU 25-31 — ELECTRICAL SYSTEM
Certain Maserati listed in MODISCS+ are involved in a Rapid Update concerning the Premium Alarm System (LSA) reactivation and the Intrusion Transceiver Module (ITM) software update.
MAS004886 DS 25-31 — UNKNOWN OR OTHER
This Diagnostic Sheet provides step-by-step instructions to help diagnose and report issues with the adaptive suspension system on Maserati Grecale vehicles equipped with Skyhook or Air Suspension. It guides technicians through specific tests to confirm whether the suspension settings are functioning correctly and how to collect data for further support
MAS004844 MCL 25-45 — UNKNOWN OR OTHER
This bulletin supersedes MAS004783 MCL 25-39 released on July 25, 2025. It contains updated information, please ensure all previous versions are discarded. The new MY23 Grecale SUV, developed at Maserati Innovation Lab in Modena, is a range within the range, the most complete and innovative ever in the House of...
MAS004860 DS 25-30 — UNKNOWN OR OTHER
This bulletin provides guidance for diagnosing customer concerns related to driver assistance features when specific warnings or DTCs are present. The goal is to quickly identify potential damage to the front camera bracket, avoid unnecessary downtime, and ensure the appropriate corrective action is taken.
MAS004831 MTB 25-32 — ENGINE
A new software update is now available for the AGSM (Automatic Gear Shift Module) on Grecale, GranTurismo, and GranCabrio vehicles. This update enhances PRND (Park, Reverse, Neutral, Drive) button responsiveness and simplifies their operation, improving the customer experience. The update is intended to: • Address customer concerns related to button...
MAS004826 MCL 25-41 — UNKNOWN OR OTHER
Temporary Suspension of Rapid Update #788. Effective immediately, Rapid Update 788 is suspended until further notice. We are temporarily suspending Rapid Update #788, originally launched to address potential USB trim detachment in the center console compartment, due to a significantly higher-thananticipated demand for spare parts.
MAS004466_A RU 25-19 — UNKNOWN OR OTHER
Certain Maserati Grecale ICE and BEV (M182) MY23, MY24, and MY25 listed in MODISCS+ are involved in a Rapid Update to update the software on multiple ECU modules. Over the past year, we have dedicated significant efforts to enhancing the functionality of our cars, according to reports and suggestions from...
MAS004672 DS 25-08 — UNKNOWN OR OTHER
This Technical bulletin serves as a guide and provides additional diagnostic info for possible Air suspension issues on Grecale equipped with Air Suspension System. ATTENTION! This bulletin supersedes MAS004471 RU 25-09 released on December 17, 2024. This bulletin has been updated with new diagnostic info. Please discard/remove all copies of...
Showing 10 of 96 technical service bulletins.
NHTSA Investigations for the 2023 MASERATI GRECALE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MASERATI GRECALE
- 2022 MASERATI GRECALE — 0 complaints
- 2023 MASERATI GRECALE (current)
- 2024 MASERATI GRECALE — 0 complaints
- 2025 MASERATI GRECALE — 0 complaints
Other MASERATI Models
- MASERATI GHIBLI — 119 total complaints
- MASERATI QUATTROPORTE — 66 total complaints
- MASERATI LEVANTE — 51 total complaints
- MASERATI MASERATI — 18 total complaints
- MASERATI GRANTURISMO — 15 total complaints
- MASERATI LEVANTE S — 5 total complaints
- MASERATI QUATTROPORTES — 4 total complaints
- MASERATI GRANSPORT — 3 total complaints