2018 MACK PINNACLE (CXU) — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
3
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2018 MACK PINNACLE (CXU)
The 2018 MACK PINNACLE (CXU) has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE, POWER TRAIN:CLUTCH ASSEMBLY, INTERIOR LIGHTING. 4 technical service bulletins have been issued by Mack Trucks, Inc. for this model year.
Recalls for the 2018 MACK PINNACLE (CXU)
NHTSA has recorded 6 recalls for the 2018 MACK PINNACLE (CXU), potentially affecting up to 1,108 vehicles.
Recall 21V233000 — ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
| 557 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on...
Consequence: A vehicle that drifts out of its lane increases the risk of a crash.
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
View full details →Recall 19V047000 — POWER TRAIN:CLUTCH ASSEMBLY
| 11 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN) and Pinnacle (CXU) vehicles, equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Consequence: Unintended vehicle movement can increase the risk of a crash.
Remedy: Mack has notified owners, and dealers will update the software or replace the clutch, as necessary, free of charge. The recall began on January 25, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is...
View full details →Recall 18V152000 — INTERIOR LIGHTING
| 135 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.
Consequence: Loss of lighting or windshield wiper function can increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0409.
View full details →Recall 18V152000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 135 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.
Consequence: Loss of lighting or windshield wiper function can increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0409.
View full details →Recall 18V152000 — EXTERIOR LIGHTING
| 135 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.
Consequence: Loss of lighting or windshield wiper function can increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0409.
View full details →Recall 18V152000 — ELECTRICAL SYSTEM
| 135 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.
Consequence: Loss of lighting or windshield wiper function can increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0409.
View full details →Owner Complaints for the 2018 MACK PINNACLE (CXU)
No complaints have been filed with NHTSA for the 2018 MACK PINNACLE (CXU).
Safety Rating for the 2018 MACK PINNACLE (CXU)
NHTSA has not yet tested the 2018 MACK PINNACLE (CXU) in its New Car Assessment Program.
Technical Service Bulletins for the 2018 MACK PINNACLE (CXU)
Mack Trucks, Inc. has issued 4 technical service bulletins (TSBs) for the 2018 MACK PINNACLE (CXU). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
KC-2107 — ENGINE AND ENGINE COOLING
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
K94743326 — FUEL SYSTEM, DIESEL
Diagnostic Trouble Code (DTC) P009B-13 Fuel Pressure Relief Control - Circuit Open; Possible Derate - US17+OBD16 And US17+OBD18 Emissions, Model Years 2018 And 2019
K23232043 — ELECTRICAL SYSTEM:SOFTWARE
Mack Chassis - Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 And US17+OBD18 (GHG17) Emissions (With Common Rail Fuel System), Commonly Model Years 2018 And 2019
K48661544 — POWER TRAIN:MANUAL TRANSMISSION
Chassis Equipped With An AMT-F (mDrive) - Idle Drive Function Activates When Vehicle Is Reversing/Backing Up At Low Speed; Information And Repair - Build Date Beginning Of Production 2017 To February 2018
NHTSA Investigations for the 2018 MACK PINNACLE (CXU)
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK PINNACLE (CXU)
- 2013 MACK PINNACLE (CXU) — 5 complaints
- 2014 MACK PINNACLE (CXU) — 0 complaints
- 2015 MACK PINNACLE (CXU) — 0 complaints
- 2016 MACK PINNACLE (CXU) — 0 complaints
- 2017 MACK PINNACLE (CXU) — 0 complaints
- 2018 MACK PINNACLE (CXU) (current)
- 2019 MACK PINNACLE (CXU) — 0 complaints
- 2020 MACK PINNACLE (CXU) — 0 complaints
- 2021 MACK PINNACLE (CXU) — 0 complaints
- 2022 MACK PINNACLE (CXU) — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK GRANITE (GR) — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints