2021 MACK PINNACLE (CHU) — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
2
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2021 MACK PINNACLE (CHU)
The 2021 MACK PINNACLE (CHU) has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with WHEELS:HUB, WHEELS, ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE. 1 technical service bulletin have been issued by Mack Trucks, Inc. for this model year.
Recalls for the 2021 MACK PINNACLE (CHU)
NHTSA has recorded 3 recalls for the 2021 MACK PINNACLE (CHU), potentially affecting up to 1,171 vehicles.
Recall 21V416000 — WHEELS:HUB
| 307 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.
Consequence: A separated hubcap can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.
View full details →Recall 21V416000 — WHEELS
| 307 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.
Consequence: A separated hubcap can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.
View full details →Recall 21V233000 — ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
| 557 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on...
Consequence: A vehicle that drifts out of its lane increases the risk of a crash.
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
View full details →Owner Complaints for the 2021 MACK PINNACLE (CHU)
No complaints have been filed with NHTSA for the 2021 MACK PINNACLE (CHU).
Safety Rating for the 2021 MACK PINNACLE (CHU)
NHTSA has not yet tested the 2021 MACK PINNACLE (CHU) in its New Car Assessment Program.
Technical Service Bulletins for the 2021 MACK PINNACLE (CHU)
Mack Trucks, Inc. has issued 1 technical service bulletin (TSBs) for the 2021 MACK PINNACLE (CHU). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SNM21-006 — UNKNOWN OR OTHER
Remote Software Downloads
NHTSA Investigations for the 2021 MACK PINNACLE (CHU)
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK PINNACLE (CHU)
- 2016 MACK PINNACLE (CHU) — 0 complaints
- 2017 MACK PINNACLE (CHU) — 0 complaints
- 2018 MACK PINNACLE (CHU) — 0 complaints
- 2019 MACK PINNACLE (CHU) — 0 complaints
- 2020 MACK PINNACLE (CHU) — 1 complaint
- 2021 MACK PINNACLE (CHU) (current)
- 2022 MACK PINNACLE (CHU) — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK GRANITE (GR) — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints