2010 MACK CXU — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
7
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2010 MACK CXU
The 2010 MACK CXU has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, EXTERIOR LIGHTING, ELECTRICAL SYSTEM. 6 technical service bulletins have been issued by Mack Trucks, Inc. for this model year. The most commonly reported problem area is the Engine (1 complaint).
Recalls for the 2010 MACK CXU
NHTSA has recorded 8 recalls for the 2010 MACK CXU, potentially affecting up to 126,368 vehicles.
Recall 14V208000 — EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
| 44,047 vehicles affected
Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Consequence: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners...
View full details →Recall 14V205000 — EXTERIOR LIGHTING
| 1,342 vehicles affected
Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108,...
Consequence: A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may...
View full details →Recall 14V078000 — ELECTRICAL SYSTEM
| 70,208 vehicles affected
Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU,...
Consequence: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Remedy: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified...
View full details →Recall 12V434000 — EXTERIOR LIGHTING:FOG LIGHTS
| 3,864 vehicles affected
Defect: Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
Consequence: If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
Remedy: Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
View full details →Recall 12V434000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 3,864 vehicles affected
Defect: Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
Consequence: If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
Remedy: Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
View full details →Recall 11V370000 — POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
| 475 vehicles affected
Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010-2011 CHU, CXU AND GU HEAVY TRUCKS MANUFACTURED FROM JULY 12, 2010, THROUGH JULY 23, 2010 FOR A POTENTIALLY DEFECTIVE WELD ON THE SHAFT THAT THE CLUTCH PEDAL ATTACHES TO.
Consequence: IF THE WELD FAILS, THE PEDAL SHAFT MAY WORK ITS WAY LOOSE AND POTENTIALLY CAUSE THE CLUTCH PEDAL TO FALL TO THE FLOOR, WHICH WOULD LIMIT THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE CLUTCH PEDAL SHAFT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 29, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
View full details →Recall 11V209000 — TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
| 808 vehicles affected
Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 CHU AND CXU HEAVY TRUCKS MANUFACTURED FROM JANUARY 2008 THROUGH JULY 2010. THERE MAY BE AN INTERFERENCE WITH THE BOLTS USED TO SECURE THE FIFTH WHEEL TO THE FRAME THAT CAN PREVENT THE BOLTS FROM BEING TORQUED TO SPECIFICATION.
Consequence: THE BOLTS MAY FAIL AND COULD RESULT IN THE FIFTH WHEEL COMING LOOSE CAUSING THE TRAILER TO SEPARATE FROM THE TRACTOR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE BOLTS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 30, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
View full details →Recall 10V536000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 1,760 vehicles affected
Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2011 CXU, HEAVY TRUCKS MANUFACTURED FROM AUGUST 12, 2009, THROUGH AUGUST 31, 2010. THE REAR HOLD-DOWN BRACKETS THAT SECURE THE BATTERY BOX LID MAY BE ROTATED TOO FAR FORWARD, WHICH MAY RESTRICT THE BATTERY BOX LID FROM PROPERLY SEATING.
Consequence: IF THIS OCCURS, THE BATTERY BOX LID MAY COME OFF WHEN STEPPING ON THE STEP, WHICH MAY CAUSE A PERSON TO FALL FROM THE VEHICLE RESULTING IN PERSONAL INJURY.
Remedy: MACK WILL INSPECT AND ADJUST THE REAR HOLD-DOWN BRACKETS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
View full details →Owner Complaints for the 2010 MACK CXU
1 complaint has been filed with NHTSA for the 2010 MACK CXU. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 1 | 1 | 0 |
Most Recent Complaints
A 2010 MACK TRUCK TRACTOR EQUIPPED WITH A DIESEL PARTICULATE FILTER TYPE EXHAUST SYSTEM SPONTANEOUSLY CAUGHT FIRE WHILE IN REGENERATION MODE AS THE VEHICLE WAS TRAVELING DOWN AN INTERSTATE HIGHWAY. FIRE CONSUMED THE CAB OF THE TRUCK RESULTING IN A TOTAL LOSS TO THE VEHICLE. DRIVER OF VEHICLE SUFFERED BURNS AND SMOKE INHALATION INJURIES IN AN ATTEMPT TO PUT THE FIRE OUT.
Safety Rating for the 2010 MACK CXU
NHTSA has not yet tested the 2010 MACK CXU in its New Car Assessment Program.
Technical Service Bulletins for the 2010 MACK CXU
Mack Trucks, Inc. has issued 6 technical service bulletins (TSBs) for the 2010 MACK CXU. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
M-258-001 — FUEL SYSTEM, DIESEL
2008 document reformated to be published as a TSB in Impact. All CXU, CHU, GU, MRU's built with Volvo Engines and 07 Emissions. Cleaning Aftertreatment Fuel Injectors.
FSB-364-037 — ELECTRICAL SYSTEM
MACK: WHEN THE OUTPUT FROM THE VECU GETS SHORTED OUT TO GND, THERE IS NO WARNING AND CAUSES 5TH WHEEL TO SLIDE WITHOUT ACTIVATING 5TH WHEEL SLIDE SWITCH AND NEEDS TO BE REPROGRAM. MODEL 2010-2014 CHU, CXU, GU, TD. *PE
FSB-820-002 — STRUCTURE:BODY:HOOD
MACK: ON SOME MODEL TRUCKS, THE HOOD LIFE OF THE SHOCKS ARE SHORT AND NEED TO INSTALL NEW SHOCKS, WITH PROTECTIVE BOOT. MODELS 2009-2012 CXU. *PE
PI-0802 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
ON CERTAIN MACK TRUCKS BUILT BETWEEN AUGUST 14,2009 TO OCTOBER 21, 2011, THE BATTERY CABLES MAY RUB ON THE OVER SLUNG CROSS MEMBER.
FSB-820-001 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH
MACK TRUCK: ON CERTAIN GRADE LEVEL OR WITH WIND BLOWING, HOOD OPENING ANGLE MAY FAIL AND FALL SHUT, WHEN SAFETY LATCH IS RELEASED. MODELS 2010-2012 CXU. *PE
SC-0346 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MACK TRUCKS: THE BATTERY BOX LID MAY COME OFF WHEN STEPPING ON THE STEP. *RM
NHTSA Investigations for the 2010 MACK CXU
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK CXU
- 2006 MACK CXU — 0 complaints
- 2007 MACK CXU — 0 complaints
- 2008 MACK CXU — 0 complaints
- 2009 MACK CXU — 5 complaints
- 2010 MACK CXU (current)
- 2011 MACK CXU — 0 complaints
- 2012 MACK CXU — 0 complaints
- 2013 MACK CXU — 0 complaints
- 2014 MACK CXU — 0 complaints
- 2015 MACK CXU — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK GRANITE (GR) — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints