2009 MACK CXU — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
3
Recalls
10
Service Bulletins
0
Investigations
Overview of the 2009 MACK CXU
The 2009 MACK CXU has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM, EXTERIOR LIGHTING:FOG LIGHTS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS. 10 technical service bulletins have been issued by Mack Trucks, Inc. for this model year. The most commonly reported problems involve the Trailer Hitches (2 complaints), Structure (1 complaint), and Structureframe And Members (1 complaint).
Recalls for the 2009 MACK CXU
NHTSA has recorded 4 recalls for the 2009 MACK CXU, potentially affecting up to 78,744 vehicles.
Recall 14V078000 — ELECTRICAL SYSTEM
| 70,208 vehicles affected
Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU,...
Consequence: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Remedy: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified...
View full details →Recall 12V434000 — EXTERIOR LIGHTING:FOG LIGHTS
| 3,864 vehicles affected
Defect: Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
Consequence: If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
Remedy: Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
View full details →Recall 12V434000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 3,864 vehicles affected
Defect: Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
Consequence: If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
Remedy: Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
View full details →Recall 11V209000 — TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
| 808 vehicles affected
Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 CHU AND CXU HEAVY TRUCKS MANUFACTURED FROM JANUARY 2008 THROUGH JULY 2010. THERE MAY BE AN INTERFERENCE WITH THE BOLTS USED TO SECURE THE FIFTH WHEEL TO THE FRAME THAT CAN PREVENT THE BOLTS FROM BEING TORQUED TO SPECIFICATION.
Consequence: THE BOLTS MAY FAIL AND COULD RESULT IN THE FIFTH WHEEL COMING LOOSE CAUSING THE TRAILER TO SEPARATE FROM THE TRACTOR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE BOLTS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 30, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
View full details →Owner Complaints for the 2009 MACK CXU
5 complaints have been filed with NHTSA for the 2009 MACK CXU. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Trailer Hitches | 2 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structureframe And Members | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
ON TUESDAY, JULY 19 OF 2011, I OBSERVED THAT THE 5TH WHEEL BOLTS ON ABF UNIT NUMBER 19223 WERE LOOSE ENOUGH TO BE TURNED BY HAND. THE BOLTS ARE NOT BEING INTERFERED WITH BY THE HUCK RIVETS BELOW THEM. THE NUTS ARE PREVAILING TORQUE LOCK NUTS AND ARE NOT LOOSE ON THE BOLTS. THE BOLTS HAVE STRETCHED UNDER LOAD. I WAS GOING TO SHOW THE UNIT TO THE DIRECTOR OF MAINTENANCE, WHO HAPPENED TO BE IN OUR SHOP THAT DAY. UNFORTUNATELY, UNIT 19223 WAS SENT OUT BEFORE I COULD SHOW HIM. I DID, HOWEVER, MAKE A VIDEO OF ME TURNING THE LOOSE BOLT BY HAND. THIS IS ONLY ONE OF HUNDREDS OF ABF MACKS FROM 2009 AND 2010 THAT HAVE 5TH WHEEL BOLTS THAT ARE YIELDING UNDER LOAD.
SOME OF THE 2008, MANY OF THE 2009, AND ALMOST ALL OF THE 2010 MODEL MACK TRUCKS USED BY ABF FREIGHT SYSTEM WERE BUILT AND DELIVERED WITH WEAK BOLTS HOLDING THE 5TH WHEEL COUPLER TO THE FRAME. ON 27 SEPT 2010, UNIT 19212 WAS IN THE SHOP FOR ROUTINE REPAIRS. A MECHANIC NOTICED THAT ALL OF THE BOLTS ON THE RIGHT SIDE WERE LOOSE ENOUGH TO RATTLE IN THEIR HOLES AND THAT THE COUPLER WAS SLIDING AROUND ON THE FRAME. THE MANAGER INSTRUCTED US TO TIGHTEN THE BOLTS AND NOT TO REPLACE ANY UNLESS THEY STRETCHED. ALL OF THE BOLTS STRETCHED. ALL WERE REPLACED. *TR
SOME OF THE 2008, MANY OF THE 2009, AND ALMOST ALL OF THE 2010 MODEL MACK TRUCKS USED BY ABF FREIGHT SYSTEM WERE BUILT AND DELIVERED WITH WEAK BOLTS HOLDING THE 5TH WHEEL COUPLER TO THE FRAME. ON 27 SEPT 2010, UNIT 19212 WAS IN THE SHOP FOR ROUTINE REPAIRS. A MECHANIC NOTICED THAT ALL OF THE BOLTS ON THE RIGHT SIDE WERE LOOSE ENOUGH TO RATTLE IN THEIR HOLES AND THAT THE COUPLER WAS SLIDING AROUND ON THE FRAME. THE MANAGER INSTRUCTED US TO TIGHTEN THE BOLTS AND NOT TO REPLACE ANY UNLESS THEY STRETCHED. ALL OF THE BOLTS STRETCHED. ALL WERE REPLACED. *TR
MY COWORKER WAS CHANGING THE OIL ON A 2009 MACK AND I HAPPENED TO NOTICE THAT THE 5TH WHEEL PLATE WAS SHIFTING AROUND ON THE FRAME. I APPLIED A BOX END WRENCH TO THE MOUNT BOLTS AND DISCOVERED THAT ALL TEN OF THE FASTENERS HOLDING THE 5TH WHEEL TO THE FRAME COULD BE TURNED EASILY USING ONE HAND. THAT IS NOT MY IDEA OF BEING SECURELY ATTACHED! NO ACTION WAS TAKEN ON THIS TRUCK BECAUSE IT WAS TIME TO GO HOME AND IF THE BOSS DOESN'T CARE AND MACK DOESN'T CARE WHAT CAN I DO EXCEPT COMPLAIN TO THE FEDERAL GOVERNMENT THAT MACK IS USING SUBSTANDARD BOLTS IN THE ASSEMBLY OF THEIR TRUCKS! THE 5TH WHEELS ARE LOOSE. MANAGEMENT DOESN'T WANT TO KNOW! BE VERY AFRAID ON THE HIGHWAYS MY FELLOW AMERICANS, YOU ARE MORE LIKELY TO DIE FROM A TRUCK ACCIDENT THAN YOU ARE FROM A TERRORIST ATTACK! *TR
MY COWORKER WAS CHANGING THE OIL ON A 2009 MACK AND I HAPPENED TO NOTICE THAT THE 5TH WHEEL PLATE WAS SHIFTING AROUND ON THE FRAME. I APPLIED A BOX END WRENCH TO THE MOUNT BOLTS AND DISCOVERED THAT ALL TEN OF THE FASTENERS HOLDING THE 5TH WHEEL TO THE FRAME COULD BE TURNED EASILY USING ONE HAND. THAT IS NOT MY IDEA OF BEING SECURELY ATTACHED! NO ACTION WAS TAKEN ON THIS TRUCK BECAUSE IT WAS TIME TO GO HOME AND IF THE BOSS DOESN'T CARE AND MACK DOESN'T CARE WHAT CAN I DO EXCEPT COMPLAIN TO THE FEDERAL GOVERNMENT THAT MACK IS USING SUBSTANDARD BOLTS IN THE ASSEMBLY OF THEIR TRUCKS! THE 5TH WHEELS ARE LOOSE. MANAGEMENT DOESN'T WANT TO KNOW! BE VERY AFRAID ON THE HIGHWAYS MY FELLOW AMERICANS, YOU ARE MORE LIKELY TO DIE FROM A TRUCK ACCIDENT THAN YOU ARE FROM A TERRORIST ATTACK! *TR
Safety Rating for the 2009 MACK CXU
NHTSA has not yet tested the 2009 MACK CXU in its New Car Assessment Program.
Technical Service Bulletins for the 2009 MACK CXU
Mack Trucks, Inc. has issued 10 technical service bulletins (TSBs) for the 2009 MACK CXU. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
KC-626 — POWER TRAIN
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-593 — EQUIPMENT
V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 )
FSB-234-019 — EQUIPMENT
MACK TRUCK: MOUNTED OUTSIDE OF FRAME RAIL, IS NEW FUEL TANK VENTILATION FILTER MOUNTING SLEEVE, USING FUEL TANK J BRACKET HUCK FASTENERS AND TO INCREASE PROTECTION AGAINST FUEL INJECTOR TIP EROSION. MODEL CHU, CXU, GU, TD. *PE
FSB-831-002 — STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
MACK: THE DOOR STOP BRACKET WILL FAIL, ON SOME TRUCKS, DUE TO AN OVER EXTENSION OF DOOR, BUT A NEW DOOR DESIGN ASSEMBLY IS AVAILABLE. MODEL CHU, CXU, GU, TD. NO YEARS LISTED. *PE
PI-0812 — SUSPENSION:REAR
MACK TRUCKS: REAR SUSPENSION ADJUSTMENT WASHERS. REPLACEMENT OF THE SUSPENSION ADJUSTMENT WASHERS IS REQUIRED. *JS
PI-371-802 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
MACK TRUCK: LOCATED BETWEEN CLUTCH HOUSING AND CLIPPING POINT ON FRAME, BEHIND BATTERY BOX, IS WHERE BATTERY CABLES ARE RUBBING OVER SLUNG CROSS MEMBERS, DUE TO IMPROPER CABLE ROUTING AND NEEDS TO BE REROUTED. MODELS CXU. NO MODEL YEARS LISTED. . *PE
FSB-255-024-03 — ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
MACK: AN UNRELIABLE SIGNAL TO ENGINE VGT ACTUATOR FROM ENGINE VARIABLE GEOMETRY TURBOCHARGER (VGT) ACTUATOR HARNESS THAT HAS SEVERE FRETTING DAMAGE, THE CONNECTOR PIN AND SOCKET CONTACTS SHOULD BE REPLACED. *PE UPDATED 9/17/12. *PE
FSB 313-001 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MACK: BATTERY TERMINAL CORROSION. ON CERTAIN CXU MODELS EQUIPPED WITH THE THREE BATTERY BOX DESIGN, THE BATTERY TERMINALS HAVE CORRODED DUE TO CONTAMINANTS SPLASHING DIRECTLY ONTO THE BATTERIES. *JS
FSB-323-013 — EXTERIOR LIGHTING:HEADLIGHTS
MACK TRUCK: THERE IS NEW ROUTING FOR THE HEADLAMP HARNESS. *RM
PI-0684 — ELECTRICAL SYSTEM:SOFTWARE
MACK: LOW NOX IDLE, DOES NOT FUNCTION WITH HAND THROTTLE. THE ELECTRONIC HAND THROTTLE ON CERTAIN CHU, CXU, GU AND TD MODEL CHASSIS WHEN ENGAGED, WILL OVERRIDE THE LOW NOX IDLE COMPLIANCE. A LIST OF AFFECTED CHASSIS HAS BEEN SENT TO ALL APPLICABLE DEALERS. *PE
NHTSA Investigations for the 2009 MACK CXU
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK CXU
- 2006 MACK CXU — 0 complaints
- 2007 MACK CXU — 0 complaints
- 2008 MACK CXU — 0 complaints
- 2009 MACK CXU (current)
- 2010 MACK CXU — 1 complaint
- 2011 MACK CXU — 0 complaints
- 2012 MACK CXU — 0 complaints
- 2013 MACK CXU — 0 complaints
- 2014 MACK CXU — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK GRANITE (GR) — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints