Vehicle Safety Data

2015 MACK CHU — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

4

Recalls

ACTIVE RECALL

17

Service Bulletins

0

Investigations

Overview of the 2015 MACK CHU

The 2015 MACK CHU has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with STEERING:LINKAGES:TIE ROD ASSEMBLY, SEAT BELTS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. 17 technical service bulletins have been issued by Mack Trucks, Inc. for this model year.

Recalls for the 2015 MACK CHU

NHTSA has recorded 4 recalls for the 2015 MACK CHU, potentially affecting up to 72,175 vehicles.

Recall 14V737000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 1,048 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.

Consequence: If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.

Remedy: Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.

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Recall 14V553000 — SEAT BELTS

| 381 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2015 CHU, CXU, and GU trucks manufactured June 4, 2014, through June 18, 2014. In the affected vehicles, the bolts that attach the seat belt to the seat frame may not have been torqued to the required specification. This could cause the bolts to loosen over time, allowing the seat belt to detach.

Consequence: If the seat belt detaches from its mounts, the seat belt would fail to properly restrain to the seat occupant, increasing the risk of injury in the the event of a crash.

Remedy: Mack will notify owners, and dealers will tighten the bolts to the required specification, free of charge. The recall began in October 2014. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0383.

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Recall 14V545000 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

| 538 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.

Consequence: If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.

Remedy: Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.

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Recall 14V078000 — ELECTRICAL SYSTEM

| 70,208 vehicles affected

Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU,...

Consequence: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.

Remedy: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified...

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Owner Complaints for the 2015 MACK CHU

No complaints have been filed with NHTSA for the 2015 MACK CHU.

Safety Rating for the 2015 MACK CHU

NHTSA has not yet tested the 2015 MACK CHU in its New Car Assessment Program.

Technical Service Bulletins for the 2015 MACK CHU

Mack Trucks, Inc. has issued 17 technical service bulletins (TSBs) for the 2015 MACK CHU. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

M-252-002 — ENGINE AND ENGINE COOLING

2008 Document reformatted to be published as a TSB in Impact. DPF outlet pipe heat shield.

K73120837 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Mack Chassis - Diagnostic Trouble Code ( DTC ) P0507 Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13, US14+OBD15, US14+OBD16 Emissions (Non-Common Rail Fuel System), Common Model Years 2015 To 2017

K18901293 — ENGINE AND ENGINE COOLING

Mack Chassis - Diagnostic Trouble Code ( DTC ) P226D Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 And US14+OBD16 Emissions (Non-Common Rail Fuel System), Commonly Model Years 2015 and 2016

K84412328 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 And OBD16, Model Year ( MY ) 2016 and 2017 Chassis.Updated to reflect release of FSB284-064 (Above)

K11065398 — ENGINE

Mack Trucks has received reports from the aftermarket regarding oil leaks at the CCV housing inlet tube and at the split line between the upper and lower housings on chassis builds between January 1, 2014 and January 26, 2016 with MP7, MP8, and MP10 engines. It has been determined that...

FSB 213-002 — ENGINE

IN SOME INSTANCES THE EXHAUST ROCKER PISTON CAP SCREW MAY BECOME LOOSE AND BACK OUT CAUSING LOSS OF ENGINE COMPRESSION, OR A MECHANICAL INJECTOR DIAGNOSTIC TROUBLE CODE (DTC).

FSB 252-033 — ENGINE

EXHAUST HEAT SHIELD, INSTALLATION, MACK CHU AND CXU MODELS EQUIPPED WITH SLEEPER CAB AND WITHOUT SIDE AIR DEFLECTORS, BUILT BETWEEN MAY 5, 2014 AND MAY 16, 2016, DID NOT COME WITH LOWER EXHAUST ELBOW HEAT SHIELDS. IF THESE VEHICLES HAVE OR ARE LATER EQUIPPED WITH REAR PTO, THE OPERATOR MAY...

FSB 366-002 — ELECTRICAL SYSTEM

FRONT RADAR, FAILURE. CERTAIN MACK CHU, CXU, AND GU TRUCKS BUILT BETWEEN 11/11/2013 AND 01/14/2015, EQUIPPED WITH FRONT RADAR MAY EXPERIENCE LOSS OF FRONT OBJECT DETECTION OR ERRATIC OPERATION OF CRUISE CONTROL FUNCTIONS. THE TERMINAL SEALS OF THE HARNESS IS ALLOWING MOISTURE AND CORROSION TO BUILD UP IN THE FRONT...

PI 0859-04 — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

Certain MACK CHU, CXU, and GU trucks built between 11/11/2013 and 01/14/2015, equipped with front radar may experience loss of front object detection or erratic operation of cruise control functions. The terminal seals of the harness is allowing moisture and corrosion to build up in the front radar harness. To...

PI 0863 — SUSPENSION

LEVEL CONTROL ROD BRACKET, REPLACEMENT. SOME MACK CHU, CXU TRUCKS BUILT FROM 06/16/2014 TO 09/30/2015, AND EQUIPPED WITH AIR RIDE SUSPENSION MAY HAVE THE LEVELING VALVE LEVEL CONTROL ROD TOGGLE OVER INADVERTENTLY. THE NEWLY DESIGNED LEVEL CONTROL ROD BRACKET (PART NUMBER 22738325) AND LEVEL CONTROL VALVE BRACKET (PART NUMBER 22742588)...

Showing 10 of 17 technical service bulletins.

NHTSA Investigations for the 2015 MACK CHU

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MACK CHU

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Other MACK Models

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