2014 MACK CHU — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
5
Recalls
28
Service Bulletins
0
Investigations
Overview of the 2014 MACK CHU
The 2014 MACK CHU has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, ELECTRICAL SYSTEM. 28 technical service bulletins have been issued by Mack Trucks, Inc. for this model year.
Recalls for the 2014 MACK CHU
NHTSA has recorded 5 recalls for the 2014 MACK CHU, potentially affecting up to 121,151 vehicles.
Recall 14V545000 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
| 538 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
Consequence: If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
View full details →Recall 14V208000 — EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
| 44,047 vehicles affected
Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Consequence: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners...
View full details →Recall 14V078000 — ELECTRICAL SYSTEM
| 70,208 vehicles affected
Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU,...
Consequence: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Remedy: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified...
View full details →Recall 13V492000 — POWER TRAIN:AXLE HUBS
| 1,155 vehicles affected
Defect: Mack Trucks is recalling certain model year 2013-2014 CHU, CXU, GU, LEU, and MRU vehicles manufactured with pro-torque axle spindle nuts from August 28, 2012, through August 16, 2013. The pro-torque nut may not have been installed correctly, which may result in a loosening of the nut.
Consequence: If the nut comes loose, the hub assembly may separate from the vehicle, increasing the risk of a crash.
Remedy: Mack Trucks will notify owners, and dealers will inspect and repair the vehicles, as necessary, free of charge. The recall began on November 12, 2013. Mack's recall number is SC0371. Owners may contact Mack Trucks at 1-336-393-2000.
View full details →Recall 13V195000 — SERVICE BRAKES
| 5,203 vehicles affected
Defect: Mack Trucks, Inc. is recalling certain model year 2013-2014 CHU, CXU, GU, MRU, and LEU trucks manufactured July 16, 2012, through march 18, 2013 and equipped with drum brakes. The clevis pin for the brake slack adjuster may be missing a cotter pin. If the cotter pin is not installed, the clevis pin may loosen and fall out causing a...
Consequence: A loss of brake function at one wheel will lead to increased stopping distances and pulling to the left or right when braking, which may increase the risk of a crash.
Remedy: Mack Trucks, Inc. will notify owners, and dealers will inspect the brake slack adjusters and install the brake hardware, as necessary, free of charge. An interim was mailed to owners on June 20, 2013. A second notice was mailed to...
View full details →Owner Complaints for the 2014 MACK CHU
No complaints have been filed with NHTSA for the 2014 MACK CHU.
Safety Rating for the 2014 MACK CHU
NHTSA has not yet tested the 2014 MACK CHU in its New Car Assessment Program.
Technical Service Bulletins for the 2014 MACK CHU
Mack Trucks, Inc. has issued 28 technical service bulletins (TSBs) for the 2014 MACK CHU. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
M-451-001 — SUSPENSION:FRONT
2007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.
KC-629 — EQUIPMENT
Mack SNM14-038 When And How To Contact Tech Support ( eService & Phone )
K16925952 — EQUIPMENT:ELECTRICAL
** Tech Tip ** TT - 007 - 2015 - Diagnosing The Aftertreatment Control Module DTCs P202D, P208E, P20E8 - OBD13 (Commonly Model Year 2014); Newer Chassis AFTER Reviewing Other Solutions
FSB431-010 — POWER TRAIN
This procedure is to repair mDrive transmissions in the field that exhibit a grinding noise when the transmission range shifts (for example: between 6th and 7th gear) built between 01/01/2013 and 08/18/2014.
FSB 514-001 — SERVICE BRAKES
BRAKE S-CAM, REPLACEMENT, SOME MACK CHU, AND CXU TRUCKS BUILT AFTER 05/13/2013, EQUIPPED WITH BENDIX BRAKE SCAMS ON THE STEER AXLE MAY REQUIRE REPLACEMENT TO REDUCE OR ELIMINATE BRAKE NOISE DURING BRAKING.
PI 0859-04 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Certain MACK CHU, CXU, and GU trucks built between 11/11/2013 and 01/14/2015, equipped with front radar may experience loss of front object detection or erratic operation of cruise control functions. The terminal seals of the harness is allowing moisture and corrosion to build up in the front radar harness. To...
FSB 593-013A — POWER TRAIN
GRADE GRIPPER SOLENOID, REPLACEMENT. ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 11/30/2015, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS. THE INTERNAL CONTAMINATION OF THE SOLENOID VALVE IS CAUSED BY THE BUILDUP OF GRIME, SALT,...
PI 0859 — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Front Radar, Failure. Certain MACK CHU, CXU, and GU trucks built between 11/11/2013 and 01/14/2015, equipped with front radar may experience loss of front object detection or erratic operation of cruise control functions. The terminal seals of the harness is allowing moisture and corrosion to build up in the front...
FSB 431-010 — POWER TRAIN:AUTOMATIC TRANSMISSION
RANGE SYNCHRONIZER, REPAIR. THIS PROCEDURE IS TO REPAIR MDRIVE TRANSMISSIONS IN THE FIELD THAT EXHIBIT A GRINDING NOISE WHEN THE TRANSMISSION RANGE SHIFTS (FOR EXAMPLE: BETWEEN 6TH AND 7TH GEAR) BUILT BETWEEN 01/01/2013 AND 08/18/2014.
FSB 513-001 — SERVICE BRAKES, ELECTRIC
BRAKE ELECTRONIC CONTROL UNIT (ECU), REPROGRAMMING (MID 136) CERTAIN MACK CHU, CXU, AND GU TRUCKS EQUIPPED WITH THE BASIC ESP PACKAGE (ZMX-A1X), AND BUILT BETWEEN JANUARY 1, 2010 AND NOVEMBER 9, 2014, MAY ACTIVATE AN MID 136 ANTI-LOCK BRAKE SYSTEM (ABS) SID 66 FMI 7 OR BENDIX DTC 20-8 CODE...
Showing 10 of 28 technical service bulletins.
NHTSA Investigations for the 2014 MACK CHU
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK CHU
- 2009 MACK CHU — 0 complaints
- 2010 MACK CHU — 0 complaints
- 2011 MACK CHU — 0 complaints
- 2012 MACK CHU — 0 complaints
- 2013 MACK CHU — 0 complaints
- 2014 MACK CHU (current)
- 2015 MACK CHU — 0 complaints
- 2016 MACK CHU — 0 complaints
- 2017 MACK CHU — 0 complaints
- 2018 MACK CHU — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK GRANITE (GR) — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints