Vehicle Safety Data

2023 MACK ANTHEM (AN) — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

3

Recalls

ACTIVE RECALL

11

Service Bulletins

0

Investigations

Overview of the 2023 MACK ANTHEM (AN)

The 2023 MACK ANTHEM (AN) has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT:ANCHORAGE, ELECTRICAL SYSTEM:SOFTWARE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE. 11 technical service bulletins have been issued by Mack Trucks, Inc. for this model year.

Recalls for the 2023 MACK ANTHEM (AN)

NHTSA has recorded 4 recalls for the 2023 MACK ANTHEM (AN), potentially affecting up to 135,167 vehicles.

Recall 25V666000 — SEAT BELTS:FRONT:ANCHORAGE

| 15,841 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.

Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will...

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Recall 24V792000 — ELECTRICAL SYSTEM:SOFTWARE

| 59,338 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

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Recall 24V792000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

| 59,338 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

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Recall 23V792000 — VEHICLE SPEED CONTROL

| 650 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 GR, AN, LR, and Terrapro vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."

Consequence: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.

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Owner Complaints for the 2023 MACK ANTHEM (AN)

No complaints have been filed with NHTSA for the 2023 MACK ANTHEM (AN).

Safety Rating for the 2023 MACK ANTHEM (AN)

NHTSA has not yet tested the 2023 MACK ANTHEM (AN) in its New Car Assessment Program.

Technical Service Bulletins for the 2023 MACK ANTHEM (AN)

Mack Trucks, Inc. has issued 11 technical service bulletins (TSBs) for the 2023 MACK ANTHEM (AN). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

S3586 202408 — ENGINE

Service Campaign: Mack trucks has determined that certain 2023 and 2024 model year AN vehicles could experience an issue with the upper radiator hose collapsing or deforming causing it to leak or interfere with the engine lifting bracket.

CBR-2384 202407 — STRUCTURE:BODY

CBR: Mack Chassis - Day Cab Glass Breakage

S3752 202311 — POWER TRAIN

Service Campaign: Certain Mack AN, GR and PI model trucks built with a D4 Dual PTO, have the incorrect length PTO mounting studs installed. With the incorrect studs installed there is a possibly of the retaining nuts coming loose and in certain cases result in a loss of gearbox fluid....

S3102 202309 — ENGINE AND ENGINE COOLING

Fleet Campaign: CNG Exhaust Pipe Modification

S3102 202309 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Fleet Campaign: CNG Exhaust Pipe Modification

S3586 202309 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Service Campaign: Upper Radiator Hose Replacement (2.25 Crank Angle)

KC-2273 — SUSPENSION

CBR: Mack - Pre-Delivery Inspection (PDI) Torque Values

M-371-004 — VISIBILITY/WIPER

TBS- Jumper Harness,Wiper Motor,Replacement

S7641 — EQUIPMENT ADAPTIVE/MOBILITY

Bendix Wingman Fusion, Front Radar Fulfillment

S7647 — EQUIPMENT

Passenger Seat Armrest Missing

Showing 10 of 11 technical service bulletins.

NHTSA Investigations for the 2023 MACK ANTHEM (AN)

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MACK ANTHEM (AN)

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Other MACK Models

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