2011 LINCOLN TOWN CAR — Problems, Recalls & Safety Data

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N/A

Safety Rating

11

Owner Complaints

6 Crashes

3

Recalls

ACTIVE RECALL

3

Service Bulletins

0

Investigations

Overview of the 2011 LINCOLN TOWN CAR

The 2011 LINCOLN TOWN CAR has received a total of 11 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with STEERING:RACK AND PINION:PINION SHAFT, STEERING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. 3 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Steering (4 complaints), Air Bags (2 complaints), and Seat Belts (1 complaint).

Recalls for the 2011 LINCOLN TOWN CAR

NHTSA has recorded 3 recalls for the 2011 LINCOLN TOWN CAR, potentially affecting up to 392,049 vehicles.

Recall 14V704000 — STEERING:RACK AND PINION:PINION SHAFT

| 36,888 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may...

Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of...

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Recall 13V385000 — STEERING

| 355,000 vehicles affected

Defect: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island,...

Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower...

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Recall 10V638000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

| 161 vehicles affected

Defect: EXECUTIVE COACH IS RECALLING CERTAIN MODEL YEAR 2008-2011 LINCOLN TOWN CAR LIMOUSINES. THE FUEL RAIL SHIELD WAS LEFT OFF DURING MANUFACTURING. IN A FRONTAL IMPACT THE ENGINE COULD POTENTIALLY BEND OR RUPTURE FUEL LINES IF THE REPLACEMENT SHIELD IS NOT IN PLACE, CAUSING THOSE LINES TO LEAK FUEL.

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: EXECUTIVE COACH WILL SUPPLY KITS AND INSTALLATION INSTRUCTIONS TO HAVE VEHICLES REPAIRED AT A FACILITY OF THE OWNER'S CHOICE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT EXECUTIVE COACH...

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Owner Complaints for the 2011 LINCOLN TOWN CAR

11 complaints have been filed with NHTSA for the 2011 LINCOLN TOWN CAR. Below is a breakdown by vehicle component.

Most Recent Complaints

#11487568 | STEERING | | N/A miles
I believe I have problem with the ,safety recall ,the vehicle experience a loss of steering, and I was almost crash my vehicle on the highway ,and also believe car was recalled but not fixed .
#11487568 | UNKNOWN OR OTHER | | N/A miles
I believe I have problem with the ,safety recall ,the vehicle experience a loss of steering, and I was almost crash my vehicle on the highway ,and also believe car was recalled but not fixed .
#11465653 | STEERING | | N/A miles
I WAS DRIVING GOING OVER 50 PER MILE ON HWY , WHEN I TRY TO TAKE THE EXIT MY VEHICLE KEEP GOING STRAIGHT I CAN'T MOVE THE STEERING WHEEL , I WAS ALMOST GOING TO THE TREES THAN I STOP . AND I THINK THIS PART OF RECALL PLEASE CONTACT ME AT [XXX] THANK YOU . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
#11228950 | AIR BAGS | | 92,000 miles Crash 1 Injury
THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED
#11228950 | SEAT BELTS | | 92,000 miles Crash 1 Injury
THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED

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Safety Rating for the 2011 LINCOLN TOWN CAR

NHTSA has not yet tested the 2011 LINCOLN TOWN CAR in its New Car Assessment Program.

Technical Service Bulletins for the 2011 LINCOLN TOWN CAR

Ford Motor Company has issued 3 technical service bulletins (TSBs) for the 2011 LINCOLN TOWN CAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB160072 — STRUCTURE

Inpected or repaired under 13R01 - Requests for recall service action under 13S08

RP-13-R-01 — STEERING:COLUMN

FORD: SWING LINK JOINTS ON LOWER INTERMEDIATE STEERING SHAFT, HAS CORROSION, AND COMBINED WITH COLLAPSED UPPER INTERMEDIATE STEERING SHAFT, ON SOME VEHICLES, CAUSES STEERING COLUMN TO SEPARATE, LEADING TO STEERING CONTROL LOSS. MODEL 2005-2011 CROWN VICTORIA, GRAND MARQUIS, TOWN CAR. *PE

AS-21710 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

FORD: 2009-2011 LINCOLN. THE DRIVER SEAT BELT BUCKLE IS SHORTER THAN THE PASSENGER SIDE. *RM

NHTSA Investigations for the 2011 LINCOLN TOWN CAR

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the LINCOLN TOWN CAR

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Other LINCOLN Models

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