2016 LINCOLN MKX Steering Problems

5 NHTSA complaints on file

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Steering Issues in the 2016 LINCOLN MKX

5 steering complaints have been filed with NHTSA for the 2016 LINCOLN MKX. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

5
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

All Steering Complaints

#11634018 |
The rear differential appears to be an issue on these vehicles. 2021-2022 models/vehicles were recalled for having an issue with the rear differential. Fortunately there was not an accident with my vehicle as I was able to determine that it shouldn’t be driven. However, I’m told by the dealership that there are 155 vehicles waiting for the same repair (a rear differential replacement), and that the part to repair it is unavailable. With this information, I can’t Imagine how many vehicles are still on the road with this problem. There does not appear to be a recall on older models, nor has this issue been reviewed by the mechanics that work for the company. At the very least, this issue should be reviewed during routine maintenance.
#11502694 |
The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.
#11444541 |
While driving, there is an electrical issue that is causing warning alarms to go off for hill-descend control, advance-trac traction control, etc. During this time, there is also a complete loss of power steering and making the vehicle almost impossible to turn. The first incident happened on November 26, 2021 around 7pm were I was able to stop prior to hitting a building. I shut the vehicle off and back on again and the power steering was now working. I was unable to get Lincoln to tow the vehicle because it was "too far" from the roadside tow drivers service area. On the same day, I drove it the rest of the way home but upon exciting the highway around 7:30pm, the power steering again went out and I was able to stop the vehicle prior to going into the ditch next to the road. I had it towed to...
#11258740 | Crash
VEHICLE INFORMATION SYSTEM DISPLAYS DRIVE CONTROL MALFUNCTION HAVE SERVED.
#10938359 |
2016 LINCOLN MKX - FWD- LOSES BALANCE WHEN ACCELERATED. ITS WOBBLES/ SWIRLS WHEN STEPPED ON THE GAS ON A CITY STREET OR ON A HIGHWAY. WHEN WE BROUGHT THE CAR IN, LINCOLN DEALERSHIP SERVICES FOREMAN, ADVISER AND DIRECTOR CLAIMED ITS THEIR MKX FWD NORMAL CHARACTERISTICS. THE DEALERSHIP DID NOT DISCLOSE THIS DEFECTIVE DESIGN AT THE TIME OF PURCHASING. THERE ARE NO FIXES, AND THE MKX AWD DOES NOT HAVE THIS PROBLEM/CHARACTERISTICS. WE HAVE CONTACT THE CORPORATE OFFICE AND THE MANAGER SAID THEY TRUSTED THEIR SERVICES ENGINEERS THAT ITS THE NORMAL CHARACTERISTICS OF THE MKX AWD. BOTH THE ADVISER AND THE CORPORATE MANAGER SAID FOR US TO REPORT TO OUR INSURANCE COMPANY IF WE GOT INTO AN ACCIDENT BECAUSE OF THIS DEFECTIVE DESIGN. WE BOUGHT A VERY EXPENSIVE CAR, BUT UNABLE TO USE ITS ABILITIES, BECAUSE IT IS UNSAFE TO ACCELERATE. WHO WOULD BUY A VERY EXPENSIVE CAR AND AFRAID TO...
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