2013 LINCOLN MKS Visibilitywiper Problems

The HVAC controls are touch sensitive/haptic. They fail with high frequency at low mileage. My vehicle has 70k miles, it started at 65k. They won't allow control of the HVAC system or activation of the front defrost/defog. The touchscreen controls can not over ride the fault which means no driver control. When it faults, the HVAC goes to the highest setting of 85deg F, the blower goes to high and can't be changed which is a defrost/defog safety issue. Sometimes it will stop if you continue pressing "OFF" for 5-10 minutes. It will continue beeping which is distracting and can be indistinguishable from other warning sounds. Also a safety issue. Very common problem on the 2013-up Lincoln MKS & MKT. If parts can be located, it's at least a $1,200 repair.

WHILE DRIVING (ENTERING) A MAIN STREET FROM A SERVICE STATION IN MILES CITY,MT. IN A HEAVY DOWNPOUR, AS I PASSED THROUGH THE CURB/STREET DRAINAGE AREA, I HEARD A SLIGHT BUT LOUD THUMP LIKE A BIRD STRIKE BUT IT WAS RAINING TO HARD FOR THAT. A BLOCK AWAY FROM THE INITIAL TURN I ENTERED I-94 EAST WHEN MY WIFE SAID THAT WE HAVE A PROBLEM AS A WINDSHIELD CRACK APPEARED FROM UNDER THE WINDSHIELD WIPER BLADE ON THE PASSENGER SIDE, AS WE DROVE FURTHER DOWN THE FREEWAY THE CRACK CONTINUED TO RUN TOWARDS THE CENTER OF THE WINDSHIELD, THE CRACK WAS SO BAD THAT THE WINDSHIELD WIPER WOULD JUMP EVERY TIME IT PASSED OVER THE CRACK. THIS WAS ON A SUNDAY & NO DEALERS IN THE AREA WERE OPEN, ON MONDAY MORNING I CALLED LINCOLN FROM OUTSIDE OF JAMESTOWN, ND ABOUT THE PROBLEM & THEY DIRECTED ME TO A DEALER IN...