2020 LINCOLN CORSAIR Back Over Prevention Sensing System Camera Problems

Camera blur during Reverse

Vehicle had recall 21V735 completed. Rear camera fail/blue screen both when engaged in reverse and using camera button. Failure resulted in warning messages of reverse brake assist unavailable. Video taken showing current software version while parked and camera failure for proof and uploaded to manufacture social media account in direct message. Additionally, local FMCO dealership was called to ask if can bring in for troubleshooting while error was occurring before closing. Dealership stated to make service appointment that was approximately 9 business days later. Camera has been operational since recorded incident but vehicle not taken for servicing due to unavailable loaner vehicle.

The camera often turns blue/black when backing up.

TL* THE CONTACT OWNS A 2020 LINCOLN CORSAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRICAL SYSTEM FAILED TO OPERATE AS NEEDED. THE CONTACT STATED THAT THE BACK-UP CAMERA WOULD MALFUNCTION ALONG WITH OTHER ELECTRICAL COMPONENTS IN THE VEHICLE. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068) WHERE IT WAS DIAGNOSED WITH RODENTS CHEWING SOME OF THE ELECTRICAL WIRING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PLASTIC COVERING THE ELECTRICAL WIRING WAS SOY BASED WHICH BECAME AN ATTRACTANT TO THE RODENTS. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,529.

MY CAMERA STOPPED WORKING MULTIPLE TIMES. ERROR CONTACT DEALERSHIP. CAMERA SCATTERED SCREEN. SYSTEM DELETES SAVED SETTINGS. MIRROR. I ADJUSTED IT FOR MYSELF. THEN THE MIRRORS AUTOMATICALLY CLOSED THE DRIVER MIRROR CRACKED.