NHTSA Complaint #11465363 — 2020 LINCOLN CORSAIR

Vehicle had recall 21V735 completed. Rear camera fail/blue screen both when engaged in reverse and using camera button. Failure resulted in warning messages of reverse brake assist unavailable. Video taken showing current software version while parked and camera failure for proof and uploaded to manufacture social media account in direct message. Additionally, local FMCO dealership was called to ask if can bring in for troubleshooting while error was occurring before closing. Dealership stated to make service appointment that was approximately 9 business days later. Camera has been operational since recorded incident but vehicle not taken for servicing due to unavailable loaner vehicle.