2019 LEXUS NX300 — Problems, Recalls & Safety Data
5/5
Safety Rating
14
Owner Complaints
1
Recall
8
Service Bulletins
0
Investigations
Overview of the 2019 LEXUS NX300
The 2019 LEXUS NX300 has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 8 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Fuel System Gasoline (8 complaints), Unknown Or Other (3 complaints), and Air Bags (1 complaint).
Recalls for the 2019 LEXUS NX300
NHTSA has recorded 2 recalls for the 2019 LEXUS NX300, potentially affecting up to 3,051,484 vehicles.
Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,525,742 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...
View full details →Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,525,742 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...
View full details →Owner Complaints for the 2019 LEXUS NX300
14 complaints have been filed with NHTSA for the 2019 LEXUS NX300. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuel System Gasoline | 8 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAY CATENA LEXUS OF FREEHOLD (4264 US HIGHWAY 9, FREEHOLD, NJ 07729) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LEXUS OF JACKSONVILLE (10259 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (888) 721-3509) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ATLANTIC LEXUS OF 110 (2090 BROADHOLLOW RD, FARMINGDALE, NY 11735, (516) 795-7600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF VIRGINIA BEACH LOCATED AT 3909 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Safety Rating for the 2019 LEXUS NX300
The 2019 LEXUS NX300 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 LEXUS NX300
Toyota Motor Corporation has issued 8 technical service bulletins (TSBs) for the 2019 LEXUS NX300. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-SB-0031-20 Rev — POWER TRAIN
TSB: Some 2015 ? 2017 NX 200t and 2018 ? 2020 NX 300 model year vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P125D71 (Fuel Flow Control Valve Performance Actuator Stuck) present. The Multi-Information Display (MID) may tell the customer ?reduced engine power ? take vehicle...
L-TT-0268-19 Rev — EQUIPMENT ADAPTIVE/MOBILITY
TT: Panasonic exchange Multimedia Extension Unit (MEU) and Display Control Unit (DCU) parts are shipped with Apple CarPlay software already installed. If the updated MEU (Navigation) or DCU (Radio) exchange part is installed on a vehicle that has never been updated, a software mismatch can occur, and an error message...
L-SB-0027-19_Rev — EQUIPMENT
TSB: REVISION NOTICE June 12, 2019 Rev1: ? Applicability has been updated to include 2019 model year NX300, NX300h, and RC F vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. The procedure in this Service Bulletin is a full reformat...
L-SB-0022-19 — ELECTRICAL SYSTEM:SOFTWARE
TSB: Some 2019 model year Lexus vehicles with Panasonic navigation with audio version (earlier than 1028), and navigation version (earlier than 1025) may exhibit one or more of the following condition(s). ? Noise during Apple CarPlay® voice guidance ? Siri's voice inoperative when pushing Phone icon and Push to Talk...
L-SB-0022-19 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2019 model year Lexus vehicles with Panasonic navigation with audio version (earlier than 1028), and navigation version (earlier than 1025) may exhibit one or more of the following condition(s). ? Noise during Apple CarPlay® voice guidance ? Siri's voice inoperative when pushing Phone icon and Push to Talk...
L-TT-0253-18 — EQUIPMENT
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
L-SB-0029-18_Rev — ELECTRICAL SYSTEM
TSB: REVISION NOTICE November 27, 2018 Rev1: ? Applicability has been updated to include 2019 model year UX250h vehicles. Any previous printed versions of this bulletin should be discarded. This bulletin provides general high-voltage safety precautions for the hybrid system. The hybrid system circuits operate with up to 650V. These...
L-SB-0019-18 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: This bulletin contains the vehicle specific pre-delivery services for 2019 model year NX 300 and NX 300h vehicles. Additionally, refer to the all applicable Lexus model pre-delivery services for general pre-delivery services to be performed.
NHTSA Investigations for the 2019 LEXUS NX300
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS NX300
- 2018 LEXUS NX300 — 10 complaints
- 2019 LEXUS NX300 (current)
- 2020 LEXUS NX300 — 6 complaints
- 2021 LEXUS NX300 — 0 complaints
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints