2018 LEXUS NX300 — Problems, Recalls & Safety Data
5/5
Safety Rating
10
Owner Complaints
1
Recall
10
Service Bulletins
0
Investigations
Overview of the 2018 LEXUS NX300
The 2018 LEXUS NX300 has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 10 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Unknown Or Other (3 complaints), Air Bags (1 complaint), and Fuel System Gasoline (1 complaint).
Recalls for the 2018 LEXUS NX300
NHTSA has recorded 2 recalls for the 2018 LEXUS NX300, potentially affecting up to 3,051,484 vehicles.
Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,525,742 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...
View full details →Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,525,742 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...
View full details →Owner Complaints for the 2018 LEXUS NX300
10 complaints have been filed with NHTSA for the 2018 LEXUS NX300. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2018 LEXUS NX300. THE CONTACT STATED THAT WHILE PARKED IN FRONT OF A STORE WITH THE ENGINE RUNNING, A PEDESTRIAN INFORMED HIM THAT AN UNKNOWN FLUID HAD BEEN POURING FROM UNDERNEATH THE ENGINE. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND CALLED THE FIRE DEPARTMENT. ONCE THE FIRE DEPARTMENT ARRIVED ON THE SCENE, THE CONTACT WAS INFORMED THAT THE FUEL HOSE WAS TORN WHICH CAUSED A MASSIVE FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSTALLED A TEMPORARY RUBBER HOSE WITH THE CLAMPS FROM THE RUPTURED HOSE. THE VEHICLE WAS TAKEN TO ROHRICH LEXUS (2115 W LIBERTY AVE, PITTSBURGH, PA 15226) AND THE FUEL HOSE FAILURE WAS LINKED TO A RODENT CHEWING ON THE FUEL HOSE OR SOMEONE TAMPERING WITH THE HOSE. THE CONTACT DISPUTED THE DEALER'S ASSESSMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.
ISSUE: BOTTOM DOOR PANELS ACCUMULATE AN ABNORMAL AMOUNT OF DIRT AND SNOW. IN ADDITION, THE REAR DOOR ACCUMULATES DIRT IN THE GAP BETWEEN THE WHEEL ARCH TRIM AND DOOR.
ISSUE: BOTTOM DOOR PANELS ACCUMULATE AN ABNORMAL AMOUNT OF DIRT AND SNOW. IN ADDITION, THE REAR DOOR ACCUMULATES DIRT IN THE GAP BETWEEN THE WHEEL ARCH TRIM AND DOOR.
I WAS INVOLVED IN HIGH IMPACT FRONT END COLLISION ON A HIGHWAY . LADY STOP ON HIGHWAY IN FRONT OF ME. MY CAR IS TOTALED A COMPLETE LOSS. NO AIRBAGS DEPLOYED . EVERYONE AT THE SCENE INCLUDING WITNESSES COMMENT THEIR DISBELIEF . EMT AMBULANCE STAFF ON LOOKERS ETC ASKED WHY DIDN'T AIRBAGS DEPLOY .
ABNORMAL, DRAGGING, NOISE THAT FEELS LIKE A BRAKE PROBLEM, COMING FROM FRONT DRIVER SIDE WHEN BRAKING IN STOP AND GO TRAFFIC - NOISE LOUDER WHEN ON DOWNGRADE ON WHEN THERE'S MORE PRESSURE.ALSO AT TIMES LOUD CLUNKING NOISE WHEN REVERSING AND APPLYING SERVICE BRAKE. DEALERSHIP SAYS ITS A NORMAL NOISE, THEY HAVE SAID THAT IT IS THE FUEL TANK AND THAT ITS FUEL MOVING AROUND. THIS ABNORMAL NOISE CAN BE HEARD AND FELT WHEN APPLYING BRAKES IN STEP AND GO TRAFFIC. AND AT OTHER TIMES. THIS HAPPENS AT ALL FUEL LEVELS, DUE TANK AT/1/2-3/4 AND 1/4 . ALSO WHEN VEHICLE HAS BEEN ON A STATIONARY POSITION AND YOU TURN STEERING WHEEL TO THE LEFT IT MAKES A CLUNKING SOUND, THIS ONLY HAPPENS ONCE AFTER CAR MOVED. THE DEALER SAYS ITS NORMA, HOW CAN I KNOW IF ITS TRUE, CAN IT BE A SAFETY CONCERN?
Safety Rating for the 2018 LEXUS NX300
The 2018 LEXUS NX300 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2018 LEXUS NX300
Toyota Motor Corporation has issued 10 technical service bulletins (TSBs) for the 2018 LEXUS NX300. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-SB-0032-20 — ENGINE
TSB: Some 2018 ? 2020 model year NX 300/300h and 2019 model year UX 200/250h vehicles equipped with a Continental DCM may exhibit one or more of the following conditions: ?SOS button lights inoperative ?Bluetooth® microphone and voice command inoperative ?Right front audio speakers are inoperative ?Connected services inoperative ?Remote...
L-SB-0020-19 Rev — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2018 ? 2020 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for...
L-TT-0244-18 Rev — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TT: Some customers/dealers may experience a condition where the front door window glass can easily be scratched when an abrasive product is used to clean the windows.
L-SB-0007-20 — ELECTRICAL SYSTEM:SOFTWARE
TSB: Some 2018 model year NX 300, NX 300h, RC F, RC 300, and RC 350 vehicles equipped with Enform? Audio (version 1020) or earlier may exhibit one or more of the following conditions: ?Intermittent ?There Are No Applications Available? pop-up ?Incoming voice is muted during phone call ?Cancel button...
L-SB-0027-19 — EQUIPMENT:ELECTRICAL
TSB: Lexus audio is now available with additional features such as Apple CarPlay® and Amazon Alexa? for applicable 2018 - 2019 model year Lexus vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For...
L-SB-0027-19 — ELECTRICAL SYSTEM
TSB: Lexus audio is now available with additional features such as Apple CarPlay® and Amazon Alexa? for applicable 2018 - 2019 model year Lexus vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For...
L-TT-0253-18_Rev — EQUIPMENT
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
L-SB-0032-18 — ELECTRICAL SYSTEM
TSB: Some 2018 ? 2019 model year Lexus vehicles equipped with Lexus Display Audio (non-embedded navigation system) have the capability of utilizing a smartphone data-driven navigation app, Scout GPS Link. Download and installation of Lexus Enform App Suite 2.0 is required to activate the Scout GPS Link app before it...
L-SB-0032-18 — EQUIPMENT
TSB: Some 2018 ? 2019 model year Lexus vehicles equipped with Lexus Display Audio (non-embedded navigation system) have the capability of utilizing a smartphone data-driven navigation app, Scout GPS Link. Download and installation of Lexus Enform App Suite 2.0 is required to activate the Scout GPS Link app before it...
L-SB-0032-18 — ELECTRICAL SYSTEM:SOFTWARE
TSB: Some 2018 ? 2019 model year Lexus vehicles equipped with Lexus Display Audio (non-embedded navigation system) have the capability of utilizing a smartphone data-driven navigation app, Scout GPS Link. Download and installation of Lexus Enform App Suite 2.0 is required to activate the Scout GPS Link app before it...
NHTSA Investigations for the 2018 LEXUS NX300
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS NX300
- 2018 LEXUS NX300 (current)
- 2019 LEXUS NX300 — 14 complaints
- 2020 LEXUS NX300 — 6 complaints
- 2021 LEXUS NX300 — 0 complaints
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints