2018 LEXUS NX — Problems, Recalls & Safety Data

The contact owns a 2018 Lexus NX300. The contact stated while driving at approximately 70 MPH, the message "Check Oil" and the Master Warning Light was flashing on the instrument cluster. The contact stated that the vehicle stalled. The contact was able to restart the vehicle; however, the vehicle stalled several times and failed to exceed 40 MPH while driving to the dealer. The contact stated that the dealer diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the fuel pump was replaced in April of 2024. The manufacturer was not informed of the failure. The failure mileage was approximately 232,000.

The contact owns a 2018 Lexus NX300. The contact stated while driving at approximately 70 MPH, the message "Check Oil" and the Master Warning Light was flashing on the instrument cluster. The contact stated that the vehicle stalled. The contact was able to restart the vehicle; however, the vehicle stalled several times and failed to exceed 40 MPH while driving to the dealer. The contact stated that the dealer diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the fuel pump was replaced in April of 2024. The manufacturer was not informed of the failure. The failure mileage was approximately 232,000.

I own a 2018 Lexus NX F Sport and have had repeated fuel pump failures since purchasing the vehicle in October 2022. We have replaced the fuel pump twice — once at the dealership where we bought it and again less than a year ago. Despite these repairs, the same issue continues to occur. There were no warning lights before the failure, but once it happens, the check engine light turns on, the traction control light comes on, and the vehicle goes into limp mode. When this happens, the car will not accelerate when pressing the gas pedal. It slows down rapidly and eventually stalls completely. This has happened multiple times, including once in the middle of Dallas traffic and another time while driving to Midland, TX. Each time, my children were in the car with me, putting all of us at serious risk. I have read about the Lexus fuel pump recall affecting similar models and years, and my vehicle is showing the exact same symptoms, yet my VIN is not included in that recall. I believe my vehicle should be reviewed for inclusion in the existing Lexus fuel pump recall, as this ongoing defect poses a major safety hazard to me and others on the road. Recall number: 20LA01 for Lexus (low-pressure fuel pump) — for certain 2018–2019 Nexuses and other Lexus models. Description: “Low-pressure fuel pump inside the fuel tank may fail. If it fails, warning lights and messages may display and the engine may stall while driving.” Additional support: 23LE01 (a Customer Support Program, not a direct recall) covers certain model years with low-pressure fuel pump defects, repairing under this program until July 15 2036 or 150 k miles. I believe my vehicle may fall under recall 20LA01 (Lexus low-pressure fuel pump) or the subsequent support program 23LE01, because the symptoms and repeated fuel pump failures match exactly, yet my VIN returns no open recall. My car currently has 144,400 miles on it. I’d like to get it fixed as swiftly as possible. Diagnostic tests are too costly.

In June 2022, the vehicle exhibited abnormal engine behavior, specifically fluctuating revolutions per minute (RPM), while at a complete stop, creating a risk of engine stall. Newport Beach Lexus dealership opted to replace the fuel injectors and gaskets as a corrective measure. Previous invoices also show that there were concerns related to fuel equipment prior to this incident. Subsequently, in December 2024, while traveling with my child on [XXX] near Barstow, California, the vehicle experienced severe shaking during an ascent, leading to a temporary loss of power while driving. I continued to drive after a brief respite due to the unsafe, remote location in the desert. Upon arrival in Las Vegas, the vehicle was inspected by a Lexus dealership, and they were unable to identify the issue at that time. In January 2025, the vehicle’s check engine light came on and further inspections at Lexus South County revealed that the vehicle was unsafe to operate without replacing the fuel pump. The dealership indicated that the vehicle would not be released unless this repair was completed and the fuel pump was replaced. The National Highway Traffic Safety Administration (NHTSA) identified a safety recall (NHTSA Campaign ID 20V682000) for these vehicles due to a defect in the low-pressure fuel pump. The defect could lead to engine stalling, increasing the risk of a crash. Affected vehicles were equipped with a fuel pump that may fail, causing the engine to stall while driving. Toyota and Lexus dealers were instructed to replace the fuel pump assembly with an improved one at no cost to the vehicle owner. These events suggest a potential failure to adequately address a known safety defect, leading to compromised vehicle performance and increased risk to occupants. Failure to add this vehicle to the recall list created an ongoing unsafe situation for my family and also compromised the health of the vehicles’ engine and other parts that rely on the fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

In June 2022, the vehicle exhibited abnormal engine behavior, specifically fluctuating revolutions per minute (RPM), while at a complete stop, creating a risk of engine stall. Newport Beach Lexus dealership opted to replace the fuel injectors and gaskets as a corrective measure. Previous invoices also show that there were concerns related to fuel equipment prior to this incident. Subsequently, in December 2024, while traveling with my child on [XXX] near Barstow, California, the vehicle experienced severe shaking during an ascent, leading to a temporary loss of power while driving. I continued to drive after a brief respite due to the unsafe, remote location in the desert. Upon arrival in Las Vegas, the vehicle was inspected by a Lexus dealership, and they were unable to identify the issue at that time. In January 2025, the vehicle’s check engine light came on and further inspections at Lexus South County revealed that the vehicle was unsafe to operate without replacing the fuel pump. The dealership indicated that the vehicle would not be released unless this repair was completed and the fuel pump was replaced. The National Highway Traffic Safety Administration (NHTSA) identified a safety recall (NHTSA Campaign ID 20V682000) for these vehicles due to a defect in the low-pressure fuel pump. The defect could lead to engine stalling, increasing the risk of a crash. Affected vehicles were equipped with a fuel pump that may fail, causing the engine to stall while driving. Toyota and Lexus dealers were instructed to replace the fuel pump assembly with an improved one at no cost to the vehicle owner. These events suggest a potential failure to adequately address a known safety defect, leading to compromised vehicle performance and increased risk to occupants. Failure to add this vehicle to the recall list created an ongoing unsafe situation for my family and also compromised the health of the vehicles’ engine and other parts that rely on the fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT