NHTSA Complaint #11701875 — 2018 LEXUS NX

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 11701875
Vehicle 2018 LEXUS NX
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 232,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2018 Lexus NX300. The contact stated while driving at approximately 70 MPH, the message "Check Oil" and the Master Warning Light was flashing on the instrument cluster. The contact stated that the vehicle stalled. The contact was able to restart the vehicle; however, the vehicle stalled several times and failed to exceed 40 MPH while driving to the dealer. The contact stated that the dealer diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the fuel pump was replaced in April of 2024. The manufacturer was not informed of the failure. The failure mileage was approximately 232,000.

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