2019 LEXUS IS — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
0
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2019 LEXUS IS
The 2019 LEXUS IS has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). The most commonly reported problem area is the Unknown Or Other (1 complaint).
Recalls for the 2019 LEXUS IS
There are no recalls on file with NHTSA for the 2019 LEXUS IS. No Active Recalls
Owner Complaints for the 2019 LEXUS IS
2 complaints have been filed with NHTSA for the 2019 LEXUS IS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The dashboard appears to be decomposing, creating a sticky top layer which in addition to being extremely uncomfortable is reflective in direct sunlight obscuring general visibility and oncoming traffic. There was a similar occurrence with previous Toyota and Lexus models: The Problem - The dashboards in certain Toyota and Lexus models, particularly those from 2003-2011, were made with a material that was prone to melting and becoming sticky under prolonged exposure to heat and sunlight. This could lead to the dashboard cracking, becoming glossy, and even oozing a sticky, shiny substance. Affected Models - Most commonly affected models included the 4th Generation 4Runner, 3rd Generation Avalon, 6th Generation Camry, 1st Generation Camry Hybrid, 1st Generation Sienna, and 1st Generation Solara. Toyota's Response - Toyota responded to the issue with various measures, including: Warranty Extensions: Toyota announced extending warranty coverage on affected dashboards to 10 years for some models. Customer Campaigns - Some Toyota models were the subject of specific campaigns to address the sticky dashboard issue. Reimbursement Programs: Toyota offered reimbursement for repairs performed on affected dashboards. Class Action Lawsuits - Several class action lawsuits were filed against Toyota and other automakers due to the melting dashboard issue. Safety Concerns - The melting dashboards could also cause glare on the windshield, making it difficult for drivers to see, which raised safety concerns.
The dashboard appears to be decomposing, creating a sticky top layer which in addition to being extremely uncomfortable is reflective in direct sunlight obscuring general visibility and oncoming traffic. There was a similar occurrence with previous Toyota and Lexus models: The Problem - The dashboards in certain Toyota and Lexus models, particularly those from 2003-2011, were made with a material that was prone to melting and becoming sticky under prolonged exposure to heat and sunlight. This could lead to the dashboard cracking, becoming glossy, and even oozing a sticky, shiny substance. Affected Models - Most commonly affected models included the 4th Generation 4Runner, 3rd Generation Avalon, 6th Generation Camry, 1st Generation Camry Hybrid, 1st Generation Sienna, and 1st Generation Solara. Toyota's Response - Toyota responded to the issue with various measures, including: Warranty Extensions: Toyota announced extending warranty coverage on affected dashboards to 10 years for some models. Customer Campaigns - Some Toyota models were the subject of specific campaigns to address the sticky dashboard issue. Reimbursement Programs: Toyota offered reimbursement for repairs performed on affected dashboards. Class Action Lawsuits - Several class action lawsuits were filed against Toyota and other automakers due to the melting dashboard issue. Safety Concerns - The melting dashboards could also cause glare on the windshield, making it difficult for drivers to see, which raised safety concerns.
Safety Rating for the 2019 LEXUS IS
NHTSA has not yet tested the 2019 LEXUS IS in its New Car Assessment Program.
Technical Service Bulletins for the 2019 LEXUS IS
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2019 LEXUS IS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS IS
- 2014 LEXUS IS — 12 complaints
- 2015 LEXUS IS — 14 complaints
- 2016 LEXUS IS — 1 complaint
- 2017 LEXUS IS — 11 complaints
- 2018 LEXUS IS — 3 complaints
- 2019 LEXUS IS (current)
- 2020 LEXUS IS — 3 complaints
- 2021 LEXUS IS — 2 complaints
- 2022 LEXUS IS — 6 complaints
- 2023 LEXUS IS — 3 complaints
- 2024 LEXUS IS — 1 complaint
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS RX330 — 659 total complaints