2020 LEXUS IS 350 — Problems, Recalls & Safety Data
5/5
Safety Rating
1
Owner Complaint
0
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2020 LEXUS IS 350
The 2020 LEXUS IS 350 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 5 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problem area is the Unknown Or Other (1 complaint).
Recalls for the 2020 LEXUS IS 350
There are no recalls on file with NHTSA for the 2020 LEXUS IS 350. No Active Recalls
Owner Complaints for the 2020 LEXUS IS 350
1 complaint has been filed with NHTSA for the 2020 LEXUS IS 350. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
THE DASHBOARD OF MY 2020 IS350 THAT I HAVE HAD FOR LESS THAN A MONTH IS ALREADY SCUFFED. I WAS SIMPLY TRYING TO SWIPE A PIECE OF HAIR OFF OF THE DASH AND IT LEFT A SCUFF ON THE DASHBOARD THAT WILL NOT COME OUT. I AM DEVASTATED AS I SPENT $50,000 ON THIS CAR AND HAVE ALWAYS TAKEN IMMACULATE CARE OF MY VEHICLES; HOWEVER, SIMPLY WIPING THE DASH HAS CAUSED IRREVERSIBLE SCUFFS. AFTER RESEARCHING THIS ISSUE, I DO SEE HUNDREDS OF OTHER LEXUS OWNERS HAVING THIS SAME ISSUE. IS THERE AN EXISTING RECALL FOR THIS THAT CAN BE EXTENDED INTO THE 2020S? I HAVE NEVER HAD THIS ISSUE WITH ANY OTHER LUXURY VEHICLES THAT I'VE EVER OWNED FOR 5+ YEARS.
Safety Rating for the 2020 LEXUS IS 350
The 2020 LEXUS IS 350 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 LEXUS IS 350
Toyota Motor Corporation has issued 5 technical service bulletins (TSBs) for the 2020 LEXUS IS 350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-SB-0034-18_Rev — SERVICE BRAKES, AIR:DISC:PADS
TSB: Some 2013 ? 2020 model year Lexus AWD F Sport and non-F Sport model vehicles may exhibit a squeal/squeak noise from the front brake pads. For customers who find this characteristic objectionable, an updated shim kit is now available as a service part.
L-SB-0038-19_Rev — ELECTRICAL SYSTEM
TSB: REVISION NOTICE November 14, 2019 Rev1: ? The Deletion of Vehicle Alert History section has been added after D/C Cut Fuse Installation. Any previous printed versions of this bulletin should be discarded. This bulletin contains the vehicle specific pre-delivery services for 2020 model year IS300 and IS350 vehicles. Additionally,...
L-SB-0038-19_Rev — EQUIPMENT ADAPTIVE/MOBILITY
TSB: REVISION NOTICE November 14, 2019 Rev1: ? The Deletion of Vehicle Alert History section has been added after D/C Cut Fuse Installation. Any previous printed versions of this bulletin should be discarded. This bulletin contains the vehicle specific pre-delivery services for 2020 model year IS300 and IS350 vehicles. Additionally,...
L-SB-0038-19 — EQUIPMENT
TSB: This bulletin contains the vehicle specific pre-delivery services for 2020 model year IS300 and IS350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
L-SB-0010-19 — ELECTRICAL SYSTEM
TSB: OBSOLETE NOTICE March 18, 2019: This bulletin is now obsolete. Please see L-SB-0013-19.
NHTSA Investigations for the 2020 LEXUS IS 350
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS IS 350
- 2015 LEXUS IS 350 — 4 complaints
- 2016 LEXUS IS 350 — 3 complaints
- 2017 LEXUS IS 350 — 1 complaint
- 2018 LEXUS IS 350 — 0 complaints
- 2019 LEXUS IS 350 — 1 complaint
- 2020 LEXUS IS 350 (current)
- 2021 LEXUS IS 350 — 0 complaints
- 2022 LEXUS IS 350 — 0 complaints
- 2023 LEXUS IS 350 — 0 complaints
- 2024 LEXUS IS 350 — 0 complaints
- 2025 LEXUS IS 350 — 0 complaints
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints