NHTSA Complaint #11319140 — 2020 LEXUS IS 350
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11319140 |
| Vehicle | 2020 LEXUS IS 350 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
THE DASHBOARD OF MY 2020 IS350 THAT I HAVE HAD FOR LESS THAN A MONTH IS ALREADY SCUFFED. I WAS SIMPLY TRYING TO SWIPE A PIECE OF HAIR OFF OF THE DASH AND IT LEFT A SCUFF ON THE DASHBOARD THAT WILL NOT COME OUT. I AM DEVASTATED AS I SPENT $50,000 ON THIS CAR AND HAVE ALWAYS TAKEN IMMACULATE CARE OF MY VEHICLES; HOWEVER, SIMPLY WIPING THE DASH HAS CAUSED IRREVERSIBLE SCUFFS. AFTER RESEARCHING THIS ISSUE, I DO SEE HUNDREDS OF OTHER LEXUS OWNERS HAVING THIS SAME ISSUE. IS THERE AN EXISTING RECALL FOR THIS THAT CAN BE EXTENDED INTO THE 2020S? I HAVE NEVER HAD THIS ISSUE WITH ANY OTHER LUXURY VEHICLES THAT I'VE EVER OWNED FOR 5+ YEARS.