2014 LEXUS IS 350 — Problems, Recalls & Safety Data

Having an issue with my 2014 lexus is350 steering..the steering feels notchy and grabs when going around curves..it does it when returning wheel back to straight position..and wheel has to be pulled back into straight position or it will keep pulling ..thats when it catches and causes the jerk in the steering.. Usually when driving a car It'll somewhat straighten itself smoothly.. I have taken it to repair shops to have alignment/ brakes/rotors done and nothing has helped this what so ever. I've seen many forums about this same issue.. why hasn't this been addressed ..its obviously a huge issue that's been ignored.. this car isn't old enough or with 89k miles on it to be experiencing these types of issues.. thanks in advance for looking into this!!

2014 Lexus IS350 Destination Assist and Safety Connect stopped working. Lexus tech support has no clue on how to resolve this problem. They are telling customers to go to the dealership. This puts those in need of assistance or emergency that the SOS function of the vehicle to become nonresponsive. Including location of a accident or collision notification.

[XXX] Numerous times I've cleaned the area and it continues to build mold. A serious health and safety hazard. Foul odor from their vehicle smells like a fuel leak. Also car sputtering while driving. Vehicle check and no recall under my vin. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE LEXUS DEALER IN PUERTO RICO HAS NOT BEEN ABLE TO SOLVE THE RECALL FOR THE FUEL PUMP. I HAVE CALLED THE DEALER SEVERAL TIMES AT 787 273-3000 SINCE OCT 2020 AND THEY STATE THEY DO NOT HAVE THE PARTS AVAILABLE. I AM CONCERNED THE CAR STOPS WORKING WHILE DRIVING.

THERE IS AN URGENT SAFETY RECALL ON MY VEHICLE PUT OUT BY YOU GUYS STATING THE FUEL PUMP MUST BE REPLACED OR IT CAN CAUSE THE CAR TO SEIZE AT HIGH RATES OF SPEED. I AM MILITARY STATIONED IN GERMANY AND THE LOCAL GERMAN LEXUS DEALERSHIPS ARE STATING THEY HAVE NO ACCESS TO THIS PART BECAUSE IT IS A US SPEC LEXUS. I HAVE CONTACTED LEXUS CORPORATE TO REQUEST THEY FED EX THE PART TO LEXUS GERMANY WHERE I LIVE TO BE REPLACED. THEY ARE SLOW ROLLING THIS AND IT HAS ALREADY BEEN A MONTH. IT SHOULD NOT TAKE THIS LONG. THIS IS A SERIOUS RECALL. IT'S NOT A HARD FIX. THEY NEED TO MAIL THE PART TO MY DEALER HERE IN STUTTGART GERMANY. WITH THE HIGH RATES OF SPEED DRIVEN HERE IN GERMAN THE LIABILITY FOR THIS IS HUGE. THE SAFETY RECALL STATES THAT THE CAR COULD FAIL AT HIGH RATES OF SPEED. AND HERE IN GERMANY THERE ARE HIGHER MINIMUM SPEED LIMITS. THIS SHOULD NOT REQUIRE ME TO CONSTANTLY EMAIL AND CALL LEXUS BACK IN THE STATES FOR THE PART TO BE MAILED HERE. THIS IS AN URGENT RECALL YET LEXUS IS NOT PRIORITIZING MY REQUEST WHATSOEVER. I NEED HELP. PLEASE.