2012 LEXUS IS 350 — Problems, Recalls & Safety Data

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N/A

Safety Rating

2

Owner Complaints

5

Recalls

ACTIVE RECALL

6

Service Bulletins

0

Investigations

Overview of the 2012 LEXUS IS 350

The 2012 LEXUS IS 350 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 6 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problem area is the Air Bags (2 complaints).

Recalls for the 2012 LEXUS IS 350

NHTSA has recorded 7 recalls for the 2012 LEXUS IS 350, potentially affecting up to 4,231,477 vehicles.

Recall 19V741000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 928,220 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger...

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact...

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Recall 19V741000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 928,220 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger...

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact...

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Recall 19V005000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 1,299,448 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin...

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers...

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Recall 18V432000 — FUEL SYSTEM, GASOLINE:DELIVERY

| 114,998 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number...

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Recall 18V432000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 114,998 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number...

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Recall 17V006000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 577,875 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S....

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began...

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Recall 13V030000 — VISIBILITY/WIPER

| 267,718 vehicles affected

Defect: Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that...

Consequence: Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.

Remedy: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.

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Owner Complaints for the 2012 LEXUS IS 350

2 complaints have been filed with NHTSA for the 2012 LEXUS IS 350. Below is a breakdown by vehicle component.

Most Recent Complaints

#11031888 | AIR BAGS | | N/A miles
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO MCGRATH LEXUS OF CHICAGO 1250 W DIVISION ST, CHICAGO, IL 60642 WHO STATED THAT THE TIMEFRAME HAD BEEN EXTENDED TO DECEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#10918031 | AIR BAGS | | 31,000 miles
NO ONE HAS CONTACTED US ABOUT THIS HAZARD IT HAS BEEN A YEAR WHAT ARE THEY WAITING FOR THE CAR TO GET IN AN ACCIDENT SO THEY WON'T HAVE TO FIX IT I CAN'T SELL THE CAR BECAUSE OF THIS PROBLEM I CANT DRIVE THE CAR BECAUSE OF THIS PROBLEM WHAT AM I TO DO ???? 740-272-0472

Safety Rating for the 2012 LEXUS IS 350

NHTSA has not yet tested the 2012 LEXUS IS 350 in its New Car Assessment Program.

Technical Service Bulletins for the 2012 LEXUS IS 350

Toyota Motor Corporation has issued 6 technical service bulletins (TSBs) for the 2012 LEXUS IS 350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

L-TT-0221-17Rev1 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

Diagnosis of bluetooth connectivity complaints.

L-TT-0237-18 — FUEL SYSTEM, GASOLINE

TT: Special Service Tools: Injector Seal Tool Sets. In the event that injector seal repair is required on vehicles equipped with a direct injection fuel system, a Special Service Tool Set is required to properly install the seal onto the injector. As new vehicle configurations have been released, several injector...

L-TT-0202-16 — ELECTRICAL SYSTEM:SOFTWARE

TT: Some customers may experience difficulty programming HomeLink.

L-SB-0082-13 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.

L-SB-0007-13 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models. The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.

DLB Update RL — STRUCTURE:BODY:TRUNK LID

As previously communicated in December 2012, Lexus discovered that the trunk release lever handle in some model vehicles can break if not pulled in the direction specified on the handle. The part has been changed in production and parts have been prepared to support a product update for existing customer...

NHTSA Investigations for the 2012 LEXUS IS 350

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the LEXUS IS 350

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Other LEXUS Models

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