2017 LEXUS GS 350 — Problems, Recalls & Safety Data

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N/A

Safety Rating

10

Owner Complaints

1 Crash

1

Recall

ACTIVE RECALL

14

Service Bulletins

0

Investigations

Overview of the 2017 LEXUS GS 350

The 2017 LEXUS GS 350 has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 14 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Seat Belts (2 complaints), Unknown Or Other (2 complaints), and Air Bags (1 complaint).

Recalls for the 2017 LEXUS GS 350

NHTSA has recorded 2 recalls for the 2017 LEXUS GS 350, potentially affecting up to 3,051,484 vehicles.

Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 1,525,742 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...

View full details →

Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 1,525,742 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...

View full details →

Owner Complaints for the 2017 LEXUS GS 350

10 complaints have been filed with NHTSA for the 2017 LEXUS GS 350. Below is a breakdown by vehicle component.

Most Recent Complaints

#11355494 | SEAT BELTS | | 30,800 miles
I VISITED MULTIPLE TIMES AT THE LEXUS DEALERSHIP FOR FIXING THE TICKING NOISE. WHEN I DROVE UNEVEN PAVEMENT, PRESS BREAK, AND ROUGH ROAD, IT PRODUCES METAL TICKING NOISE. THEY FIXED MY CAR 3 TIMES (UNDER WARRANTY) BUT I'M STILL HEARING THE SAME NOISE OVER AND OVER. 1ST TIME - THEY INSULATED THE REAR DOOR SPEAKER 2ND TIME - THEY CHANGED THE SEAT-BELT BUCKLE 3RD TIME - THEY CHANGED THE SEAT-BELT AND REPLACED SOME BOLTS. 4TH TIME - THEY REFUSED TO FIX MY CAR AND THEY TOLD ME TO SEND THE NOISE IN MP3/VIDEO, SO I SENT THE FILE TO THEM BUT THEY IGNORED ME I DON'T THINK THIS PROBLEM IS RELATING TO THE SEATBELT. I THINK IT'S FACTORY DEFECT IN THE WELD/GLUE OF THE B-PILLAR WHERE IT ATTACHES TO THE ROOF. I TRIED TO TELL THEM THE PROBLEM BUT THEY DID NOT LISTEN TO ME AT ALL THIS NOISE IS HAPPENED IN LAST JANURAY BUT I COULDN'T VISIT AT THE DEALERSHIP DUE TO THE WORK AND I STARTED TO VISIT AT THERE IN JULY AND THEY COULDN'T FIX THE PROBLEM UNTIL NOW... THESE LINKS ARE EXAMPLES OF THE NOISE (PLEASE VOLUME UP HIGH BEFORE YOU HEAR THE NOISE FROM THE VIDEO LINKS BELOW) HTTPS://WWW.YOUTUBE.COM/WATCH?V=JTHIX9REDAU HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZMBS8SR-UT4&FEATURE=EMB_TITLE
#11355494 | UNKNOWN OR OTHER | | 30,800 miles
I VISITED MULTIPLE TIMES AT THE LEXUS DEALERSHIP FOR FIXING THE TICKING NOISE. WHEN I DROVE UNEVEN PAVEMENT, PRESS BREAK, AND ROUGH ROAD, IT PRODUCES METAL TICKING NOISE. THEY FIXED MY CAR 3 TIMES (UNDER WARRANTY) BUT I'M STILL HEARING THE SAME NOISE OVER AND OVER. 1ST TIME - THEY INSULATED THE REAR DOOR SPEAKER 2ND TIME - THEY CHANGED THE SEAT-BELT BUCKLE 3RD TIME - THEY CHANGED THE SEAT-BELT AND REPLACED SOME BOLTS. 4TH TIME - THEY REFUSED TO FIX MY CAR AND THEY TOLD ME TO SEND THE NOISE IN MP3/VIDEO, SO I SENT THE FILE TO THEM BUT THEY IGNORED ME I DON'T THINK THIS PROBLEM IS RELATING TO THE SEATBELT. I THINK IT'S FACTORY DEFECT IN THE WELD/GLUE OF THE B-PILLAR WHERE IT ATTACHES TO THE ROOF. I TRIED TO TELL THEM THE PROBLEM BUT THEY DID NOT LISTEN TO ME AT ALL THIS NOISE IS HAPPENED IN LAST JANURAY BUT I COULDN'T VISIT AT THE DEALERSHIP DUE TO THE WORK AND I STARTED TO VISIT AT THERE IN JULY AND THEY COULDN'T FIX THE PROBLEM UNTIL NOW... THESE LINKS ARE EXAMPLES OF THE NOISE (PLEASE VOLUME UP HIGH BEFORE YOU HEAR THE NOISE FROM THE VIDEO LINKS BELOW) HTTPS://WWW.YOUTUBE.COM/WATCH?V=JTHIX9REDAU HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZMBS8SR-UT4&FEATURE=EMB_TITLE
#11254674 | AIR BAGS | | 24,700 miles Crash
TL* THE CONTACT OWNS A 2017 LEXUS GS 350. WHILE DRIVING 15 TO 20 MPH, ANOTHER VEHICLE FAILED TO STOP AND CRASHED INTO THE CONTACT'S VEHICLE. THE DRIVER'S AIR BAG AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THERE WERE NO INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE PRESENT, AND POLICE REPORT NUMBER: 180107 WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 24,700. THE VIN WAS UNKNOWN.
#10983851 | ENGINE | | N/A miles
DEALERS HATE ME, TOO EDUCATED. VEHICLE IS A COMMERCIAL CLASS C -HAZMAT OPERATED AS A TYPE O. IN NE, THIS VEHICLE IS PARKED IN THE DEALERSHIP UNTITLED INTO THE STATE OF NE, DOT TIRE WARRANTY, TIRES MUST BE CHECKED EVERY MONTH FOR VALVE STEM LEAKS, BATTERY GO OLD AFTER SITTING AROUND. DEALER REJECTED TO 1099 MISC ME, WARRANTY OF TOYOTA PAYS TO UNWRAP AND WASH VEHICLES YET DMV HAS NO RECORD OF WEIGHT OF VEHICLE FOR CLASS C, NO RECORD OF CERTIFICATE OF EXEMPTION OF VEHICLE EVEN BEING IN NE, EPA REQUIRES ENGINE INFO FROM JAPAN SHIPPING TO USA. DOT REQUIRES CARGO TO BE CLEAR OF HAZARDS FROM JAPAN TO USA. YET DMV/ DEALER HAVE NO RECORDS TO PROVER NON HAZARDS TO ME AS A DRIVER, NO INSURANCE NO REGISTRATION IN DRIVERS DOOR , NO SHIPPING PAPERS IN DRIVERS DOOR. FIRESTONE WARRANTY NEEDS RECEIPTS OF PURCHASE, NO MANUFACTURER DATE LISTED, REPAIR SHOP HAS UNPAID BILL OF APPLYING PARTS TO SKIN VIOLATING THE COVERAGE OF WATER DAMAGE, GLUE IS WORSE THEN WATER. [XXX] -HAZMAT , NO ODOMETER STATEMENT FROM TOYOTA MOTOR SALE TO NE TO DEALERSHIP TO FLOOR ROOM, 6500 TELLURIDE, NE 68521. I NEED TO KNOW WHAT CABIN AIR FILTER INSTALLED, STORAGE TYPE OR DRIVER TYPRE=EPA DOT HAS DOT NUMBER ON TIRES BEEN TRANSFERRED , I FILED WITH DMV STATE-NE , FILED WITH GEICO INSURANCE, 5-01-2017, I HAVE PHOTOS TO SEND LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
#10983851 | UNKNOWN OR OTHER | | N/A miles
DEALERS HATE ME, TOO EDUCATED. VEHICLE IS A COMMERCIAL CLASS C -HAZMAT OPERATED AS A TYPE O. IN NE, THIS VEHICLE IS PARKED IN THE DEALERSHIP UNTITLED INTO THE STATE OF NE, DOT TIRE WARRANTY, TIRES MUST BE CHECKED EVERY MONTH FOR VALVE STEM LEAKS, BATTERY GO OLD AFTER SITTING AROUND. DEALER REJECTED TO 1099 MISC ME, WARRANTY OF TOYOTA PAYS TO UNWRAP AND WASH VEHICLES YET DMV HAS NO RECORD OF WEIGHT OF VEHICLE FOR CLASS C, NO RECORD OF CERTIFICATE OF EXEMPTION OF VEHICLE EVEN BEING IN NE, EPA REQUIRES ENGINE INFO FROM JAPAN SHIPPING TO USA. DOT REQUIRES CARGO TO BE CLEAR OF HAZARDS FROM JAPAN TO USA. YET DMV/ DEALER HAVE NO RECORDS TO PROVER NON HAZARDS TO ME AS A DRIVER, NO INSURANCE NO REGISTRATION IN DRIVERS DOOR , NO SHIPPING PAPERS IN DRIVERS DOOR. FIRESTONE WARRANTY NEEDS RECEIPTS OF PURCHASE, NO MANUFACTURER DATE LISTED, REPAIR SHOP HAS UNPAID BILL OF APPLYING PARTS TO SKIN VIOLATING THE COVERAGE OF WATER DAMAGE, GLUE IS WORSE THEN WATER. [XXX] -HAZMAT , NO ODOMETER STATEMENT FROM TOYOTA MOTOR SALE TO NE TO DEALERSHIP TO FLOOR ROOM, 6500 TELLURIDE, NE 68521. I NEED TO KNOW WHAT CABIN AIR FILTER INSTALLED, STORAGE TYPE OR DRIVER TYPRE=EPA DOT HAS DOT NUMBER ON TIRES BEEN TRANSFERRED , I FILED WITH DMV STATE-NE , FILED WITH GEICO INSURANCE, 5-01-2017, I HAVE PHOTOS TO SEND LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

View all Seat Belts complaints →

Safety Rating for the 2017 LEXUS GS 350

NHTSA has not yet tested the 2017 LEXUS GS 350 in its New Car Assessment Program.

Technical Service Bulletins for the 2017 LEXUS GS 350

Toyota Motor Corporation has issued 14 technical service bulletins (TSBs) for the 2017 LEXUS GS 350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

L-TT-0281-20 Rev — WHEELS

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering...

L-SB-0001-21 Rev — ENGINE AND ENGINE COOLING

TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents. ?Little or no air flow from the vent(s). ?Improper MODE control function. Additionally, some vehicles may store one or more of the following HVAC servo...

HLB - Dealer Let — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:MATERIALS:FLOORING

DL: This Limited Service Campaign has expired as of June 1, 2020

HLB - Dealer Let — STRUCTURE

DL: This Limited Service Campaign has expired as of June 1, 2020

HLB - Technical — STRUCTURE

TI: This Limited Service Campaign has expired as of June 1, 2020

HLB - Technical — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:MATERIALS:FLOORING

TI: This Limited Service Campaign has expired as of June 1, 2020

L-SB-0008-18 — FUEL SYSTEM, GASOLINE

TSB: Some 2016 ? 2017 model year GS 350 and RX 350 vehicles may exhibit a chirping noise from the high-pressure fuel pump at idle. Follow the Repair Procedure in this bulletin to address this condition.

LSC_HLB_Dealer E — WHEELS

LSC HLB Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, Lexus is launching a Limited Service Campaign (LSC) on 28 specific 2017 model year AWD (All Wheel Drive) GS 350 vehicles. The subject AWD (All Wheel Drive) vehicles received a set of carpet floor mats...

LSC_HLB_Dealer E — EQUIPMENT ADAPTIVE/MOBILITY

LSC HLB Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, Lexus is launching a Limited Service Campaign (LSC) on 28 specific 2017 model year AWD (All Wheel Drive) GS 350 vehicles. The subject AWD (All Wheel Drive) vehicles received a set of carpet floor mats...

LSC_HLB_Dealer L — EQUIPMENT ADAPTIVE/MOBILITY

LSC HLB Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Lexus is launching a Limited Service Campaign (LSC) on 28 specific 2017 model year AWD (All Wheel Drive) GS 350 vehicles. The subject AWD (All Wheel Drive) vehicles received a set of carpet floor mats...

Showing 10 of 14 technical service bulletins.

NHTSA Investigations for the 2017 LEXUS GS 350

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the LEXUS GS 350

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Other LEXUS Models

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