2013 LEXUS GS 350 — Problems, Recalls & Safety Data
N/A
Safety Rating
36
Owner Complaints
3
Recalls
51
Service Bulletins
0
Investigations
Overview of the 2013 LEXUS GS 350
The 2013 LEXUS GS 350 has received a total of 36 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 51 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Service Brakes (5 complaints), Electrical System (3 complaints), and Fuelpropulsion System (3 complaints).
Recalls for the 2013 LEXUS GS 350
NHTSA has recorded 6 recalls for the 2013 LEXUS GS 350, potentially affecting up to 5,513,843 vehicles.
Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,830,752 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...
View full details →Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,830,752 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...
View full details →Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,830,752 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...
View full details →Recall 14V270000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
| 10,462 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013 Lexus GS 350 vehicles manufactured June 8, 2012, through December 26, 2012. In the affected vehicles, the switch that senses the amount of pressure that the driver is applying to the brake pedal may fail.
Consequence: If the switch fails, the vehicle may begin braking without the driver's input, and without illuminating the brake lights, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake pedal support assembly which includes the brake pedal load sensing switch, free of charge. Toyota sent owners an interim notification letter in late June 2014 to advise owners of the...
View full details →Recall 14V270000 — SERVICE BRAKES, HYDRAULIC
| 10,462 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013 Lexus GS 350 vehicles manufactured June 8, 2012, through December 26, 2012. In the affected vehicles, the switch that senses the amount of pressure that the driver is applying to the brake pedal may fail.
Consequence: If the switch fails, the vehicle may begin braking without the driver's input, and without illuminating the brake lights, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake pedal support assembly which includes the brake pedal load sensing switch, free of charge. Toyota sent owners an interim notification letter in late June 2014 to advise owners of the...
View full details →Recall 12V221000 — STEERING
| 663 vehicles affected
Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2013 LEXUS GS350 VEHICLES, MANUFACTURED FROM DECEMBER 12, 2011, THROUGH FEBRUARY 7, 2012. THE STEERING CONTROL ELECTRONIC CONTROL UNIT (ECU) PROGRAMMING FOR THE VARIABLE GEAR RATIO STEERING (VGRS) SYSTEM COULD CAUSE THE STEERING WHEEL TO BECOME OFF-CENTERED WHEN RESTARTING IMMEDIATELY AFTER THE VEHICLE IS PARKED WITH THE STEERING WHEEL TURNED.
Consequence: IF THIS OCCURS, THE DRIVER MAY NOT REALIZE THAT THE STEERING WHEEL IS OFF-CENTERED WHEN PULLING FROM A PARKED POSITION, THE VEHICLE COULD MANEUVER IN AN UNEXPECTED DIRECTION, RESULTING IN A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS, AND LEXUS DEALERS WILL UPDATE THE VGRS SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 7, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
View full details →Owner Complaints for the 2013 LEXUS GS 350
36 complaints have been filed with NHTSA for the 2013 LEXUS GS 350. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 5 | 0 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 1 | 0 | 2 | 0 |
| Air Bags | 2 | 2 | 0 | 2 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Structure | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 1 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagestrunk Lidlock | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
AS I WAS DRIVING IN THE EARLY MORNING, I OPENED THE MOONROOF. 5 MINUTES LATER I DECIDED TO CLOSE IT BECAUSE IT GOT COLD FAST IN THE CAR. UPON CLOSING, THE MOONROOF GLASS SELF EXPLODED AS I WAS DRIVING 40-45MPH. THE GLASS WAS EVERYWHERE. I HAD TO IMMEDIATELY PULL OVER AND ASSES WHY AND WHAT HAD HAPPENED. NOTHING HIT IT, NOTHING FELL ON IT, ALL I DID WAS OPEN AND CLOSE IT AND IT EXPLODED. AFTER FURTHER RESEARCH ONLINE, I REALIZED I WASN'T THE ONLY ONE THAT THIS HAS HAPPENED TO. I DECIDED TO SUBMIT MY COMPLAINT AS THIS IS A VERY SCARY AND DANGEROUS ISSUE.
MY AC COMPRESSOR HAS GONE OUT IN THIS CAR, IT IS ON BACKORDER THEY SAY BUT ITS BEEN TWO WEEKS IN ADDITION I HAVE CALLED SEVERAL LEXUS DEALERSHIPS INCLUDING THE MAIN LEXUS COMPANY AND THEY DONT HAVE ANY IN STOCK AND OVER 20+ ON BACK ORDER WHICH CLEARLY INDICATES THERE IS A FAULT IN THEM. I HAVE GONE 2 WEEKS WITH NO AC AND IM IN OKLAHOMA WHERE ITS 90+ DEGREE WEATHER
MY SUNROOF EXPLODED WHILE I WAS DRIVING DOWN A RESIDENTIAL STREET. I WAS DRIVING AT A SPEED OF 30MPH. I WAS THE ONLY CAR ON THE STREET WHEN I HEARD A LOUD POP; IT SOUNDED LIKE A SHOTGUN. AFTERWARDS, I HEARD A CACKLING SOUND COMING FROM THE TOP OF MY CAR. AS A MADE A COMPLETE STOP AT A RED LIGHT, I MOVED MY VISOR TO MY SUNROOF BACK AND ALL I SAW WAS SHATTERED GLASS. I IMMEDIATELY CLOSED THE VISOR TO MY SUNROOF. IT WAS THE MOST FRIGHTENING EXPERIENCE OF MY LIFE. MY SUNROOF EXPLODED AND NOW IT'S SHATTERED TO PIECES. I MADE IT HOME, BUT I CANNOT DRIVE MY CAR.
TODAY WHILE DRIVING DOWN A RESIDENTIAL STREET AT 30MPH, MY SUNROOF EXPLODED. UPON STOPPING AT A RED LIGHT, I OPENED MY SUNROOF VISOR A LITTLE, AND I OBSERVED MY SUNROOF WAS SHATTERED. IT WAS A LOUD POP, IN COMPARISON TO THE SOUND OF A SHOTGUN.
INFOTAINMENT NOTIFICATIONS ENTIRELY OBSCURE REAR CAMERA VIEW OF CARS. THIS IS TRUE OF ALL TOYOTA A D LEXUS MODELS USING THE INFOTAINMENT SYSTEM.
Safety Rating for the 2013 LEXUS GS 350
NHTSA has not yet tested the 2013 LEXUS GS 350 in its New Car Assessment Program.
Technical Service Bulletins for the 2013 LEXUS GS 350
Toyota Motor Corporation has issued 51 technical service bulletins (TSBs) for the 2013 LEXUS GS 350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ZLZ_Job_Aid_11.1 — ELECTRICAL SYSTEM
Job Aid: CUSTOMER SUPPORT PROGRAM ZLZ. Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. Inspection Application Navigation Instructions
FLA_LSC_Expired_ — SEATS
Dealer Package: January 8, 2018 A watermark has been added to the Dealer Letter to indicate that FLA expired on December 31, 2017. LSC Expired on December 31, 2017.
FLA_EXPIRED_TI G — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Technical Instructions: LSC Expired on December 31, 2017. TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN FLA FRONT PASSENGER SUPPLEMENTAL RESTRAINT SYSTEM CERTAIN 2013 MODEL YEAR GS350 AND GS450h.
L-SB-0100-16_Rev — POWER TRAIN
TSB: REVISION NOTICE July 3, 2017 Rev2: Applicability has been updated to include 2017 model year GS 200t, GS 350, GS 450h, RC 200t and RC 350 vehicles. Some 2013 - 2017 model year GS 350/450h, 2015 - 2017 model year RC 200t/350 and 2016 - 2017 model year GS...
L-SB-0002-14 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE February 8, 2017: This bulletin is now obsolete. Please see L-SB-0100-16.
CLA_DEALER 7/26 — ENGINE
DEALER LETTER: CUSTOMER SATISFACTION CAMPAIGN - CLA EXPIRED ON MARCH 31, 2015.
CLA_TI 7/26 — ENGINE
TECHNICAL INSTRUCTIONS: CUSTOMER SATISFACTION CAMPAIGN - CLA EXPIRED ON MARCH 31, 2015.
CLA-Dealer Lette — ELECTRICAL SYSTEM
Dealer Letter: Customer Satisfaction Campaign - CLA Expired on March 31, 2015.
CLA-Dealer Lette — ENGINE
Dealer Letter: Customer Satisfaction Campaign - CLA Expired on March 31, 2015.
L-SB-0128-12 REV — SERVICE BRAKES
TSB: SOME STANDARD/LUXURY GRADE AWD GS 350 VEHICLES MAY EXHIBIT A FRONT BRAKE SQUEAK WHILE TRAVELING AT LOW SPEEDS. A NEW BRAKE PAD KIT IS AVAILABLE TO REDUCE THE LIKELIHOOD OF THIS CONDITION OCCURRING.
Showing 10 of 51 technical service bulletins.
NHTSA Investigations for the 2013 LEXUS GS 350
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS GS 350
- 2008 LEXUS GS 350 — 25 complaints
- 2009 LEXUS GS 350 — 11 complaints
- 2010 LEXUS GS 350 — 9 complaints
- 2011 LEXUS GS 350 — 4 complaints
- 2013 LEXUS GS 350 (current)
- 2014 LEXUS GS 350 — 20 complaints
- 2015 LEXUS GS 350 — 20 complaints
- 2016 LEXUS GS 350 — 4 complaints
- 2017 LEXUS GS 350 — 10 complaints
- 2018 LEXUS GS 350 — 1 complaint
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints