2012 LEXUS CT — Problems, Recalls & Safety Data
N/A
Safety Rating
53
Owner Complaints
0
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2012 LEXUS CT
The 2012 LEXUS CT has received a total of 53 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 6 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Engine (15 complaints), Service Brakes (11 complaints), and Unknown Or Other (5 complaints).
Recalls for the 2012 LEXUS CT
There are no recalls on file with NHTSA for the 2012 LEXUS CT. No Active Recalls
Owner Complaints for the 2012 LEXUS CT
53 complaints have been filed with NHTSA for the 2012 LEXUS CT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 15 | 1 | 0 | 0 | 0 |
| Service Brakes | 11 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 1 | 0 |
| Air Bags | 4 | 1 | 0 | 1 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 1 | 0 | 0 | 0 |
| Power Train | 1 | 1 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 1 | 0 |
| Tiressidewall | 1 | 0 | 0 | 0 | 0 |
| Visibilityglass Siderear | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The brake booster assembly has developed a leak in the pressure accumulator resulting in constant actuation to keep the pressure sufficient. Complete failure is impending with a C1391 code and loss of power brakes. Toyota has offered a CSP to address this issue but only for a very limited time and at the time of creation of said TSP only covered model years up to 10 years old. 2011-2013 CT200h models are not covered by this CSP. Furthermore due to the limited time period in which the CSP was active, many cars were not covered due to not developing fault codes at that time. Part prices alone to resolve this issue from the dealership are above $2000.
At ~101,000 miles, my 2012 Lexus CT200h triggered error code C1307, indicating a failure of the brake pressure accumulator / brake booster system. Prior warnings appeared via dashboard alerts. This caused reduced braking performance, creating a serious safety risk. The issue was confirmed by a Lexus dealer and independently by a certified mechanic, who repaired it. I contacted Lexus Customer Support for coverage under CSP 21LE01, but they denied it due to the 10-year time limit, even though my vehicle was within the 150,000-mile limit. Dealer estimated ~$4,600; I had it repaired independently for $2,000, sourcing parts online at ~50% of dealer pricing. This is a safety-critical defect acknowledged by Lexus under CSP 21LE01. I respectfully request that NHTSA review this defect to ensure Lexus extends proper coverage and prevents future safety risks for other owners.
Brake failure while driving. The brake pedal went soft when pressed and all the associated warning lights illuminated. ABS, traction, control, etc. This is a known issue for Toyota and Lexus, and even after servicing my vehicle at the dealer for the last two years I was never notified that this was a concern.
My 2011-2013 Lexus CT200h exhibits malfunction indicator lamp illumination for the brake, ABS, and traction control systems, accompanied by diagnostic trouble code C1391. Research indicates this is a known manufacturing defect, and I possess documentation from the customer support program confirming coverage for this issue in vehicles of this model year. However, the Lexus dealership and service advisors refuse to acknowledge this coverage and saying that it is expired. Therefore, I require guidance on how to proceed with resolving this matter.
A prevalent issue observed in the Lexus CT200h and Toyota Prius V models is the internal leakage of brake accumulators, as they utilize identical part numbers. Consequently, the actuator emits a buzzing sound intermittently as it attempts to maintain the necessary gas pressure within the braking system, ultimately failing due to the leak. Numerous articles addressing this concern are available online, highlighting its significance as a safety issue. Many owners have successfully had Toyota replace the faulty part at no cost, thanks to the extended warranty covering a period of ten years or 150,000 miles, whichever occurs first. This may be attributed to the higher prevalence of Prius vehicles on the road compared to the less common Lexus CT200h. A simple search for "C1391 danger" will yield substantial information on the topic. It is disheartening, in my view and that of many others, that a problem posing a risk to public safety due to brake failure has not been adequately addressed. The sudden onset of this issue significantly reduces stopping distances. When it occurs, warning lights for ABS, traction control, and brakes illuminate simultaneously. Notably, there are no visible brake fluid leaks associated with this actuator. While Toyota provides coverage under the extended warranty, it appears that Lexus may not offer similar support, raising concerns about the safety implications discussed across various platforms.
Safety Rating for the 2012 LEXUS CT
NHTSA has not yet tested the 2012 LEXUS CT in its New Car Assessment Program.
Technical Service Bulletins for the 2012 LEXUS CT
Toyota Motor Corporation has issued 6 technical service bulletins (TSBs) for the 2012 LEXUS CT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-SB-0014-13 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
L-SB-0106-12 — ELECTRICAL SYSTEM:STARTER ASSEMBLY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
L-SB-0106-12 — ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LSB-0051-12 — POWER TRAIN
LEXUS: NEW MANIFOLD ASSEMBLY IS AVAILABLE TO IMPROVE CONDITION OF THROTTLE ACTUATOR CONTROL SYSTEM AND ENGINE FAILURE OF STARTING DURING AMBIENT TEMPERATURE BELOW 23%F/-5%C. MODEL CT200H 2011-2012. *PE
LSB-0051-12 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
LEXUS: NEW MANIFOLD ASSEMBLY IS AVAILABLE TO IMPROVE CONDITION OF THROTTLE ACTUATOR CONTROL SYSTEM AND ENGINE FAILURE OF STARTING DURING AMBIENT TEMPERATURE BELOW 23%F/-5%C. MODEL CT200H 2011-2012. *PE
LSB-0101-11 — ELECTRICAL SYSTEM
LEXUS: PROVIDING INFORMATION REGARDING SAFETY PRECAUTIONS FOR GENERAL HIGH VOLTAGE FOR HYBRID SYSTEM CIRCUITS WHICH OPERATES UP TO 650 VOLTS. THE VOLTS ARE VERY HIGH AND DANGEROUS AND CAN CAUSE SEVERE INJURIES.
NHTSA Investigations for the 2012 LEXUS CT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS CT
- 2011 LEXUS CT — 30 complaints
- 2012 LEXUS CT (current)
- 2013 LEXUS CT — 58 complaints
- 2014 LEXUS CT — 21 complaints
- 2015 LEXUS CT — 24 complaints
- 2016 LEXUS CT — 3 complaints
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints