2012 LAND ROVER LR4 — Problems, Recalls & Safety Data

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N/A

Safety Rating

30

Owner Complaints

3 Crashes

2

Recalls

ACTIVE RECALL

32

Service Bulletins

0

Investigations

Overview of the 2012 LAND ROVER LR4

The 2012 LAND ROVER LR4 has received a total of 30 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:MOUNTING PLATE/FLANGE, FUEL SYSTEM, GASOLINE, VISIBILITY:SUN/MOON ROOF ASSEMBLY. 32 technical service bulletins have been issued by Land Rover for this model year. The most commonly reported problems involve the Fuel System Gasoline (6 complaints), Fuelpropulsion System (6 complaints), and Engine (4 complaints).

Recalls for the 2012 LAND ROVER LR4

NHTSA has recorded 3 recalls for the 2012 LAND ROVER LR4, potentially affecting up to 223,984 vehicles.

Recall 21V635000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:MOUNTING PLATE/FLANGE

| 111,746 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2013 Range Rover Sport and 2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines. The fuel outlet flange mounted on the fuel tank may crack, possibly resulting in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the fuel outlet flange, free of charge. Interim owner notification letters were mailed October 7, 2021. Owner notification letters were mailed May 11, 2022. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for...

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Recall 21V635000 — FUEL SYSTEM, GASOLINE

| 111,746 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2013 Range Rover Sport and 2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines. The fuel outlet flange mounted on the fuel tank may crack, possibly resulting in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the fuel outlet flange, free of charge. Interim owner notification letters were mailed October 7, 2021. Owner notification letters were mailed May 11, 2022. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for...

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Recall 15V386000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY

| 492 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2012-2013 Land Rover LR4 vehicles manufactured August 15, 2012, to September 18, 2012. Due to the use of an incorrect primer, the panoramic roof adhesive may not adequately secure the roof assembly.

Consequence: The insufficient bond may result in the panoramic roof assembly detaching from the vehicle, increasing the risk of a crash.

Remedy: Land Rover will notify owners, and dealers will apply the correct primer, free of charge. The recall began in August 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P065.

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Owner Complaints for the 2012 LAND ROVER LR4

30 complaints have been filed with NHTSA for the 2012 LAND ROVER LR4. Below is a breakdown by vehicle component.

Most Recent Complaints

#11656714 | ENGINE | | 133,000 miles
The contact owns a 2012 Land Rover LR4. The contact stated that after refueling, the vehicle started leaking fuel. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The dealer diagnosed the vehicle and determined that there was rust on it and declined to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 133,000. Parts distribution disconnect.
#11656714 | FUEL SYSTEM, GASOLINE | | 133,000 miles
The contact owns a 2012 Land Rover LR4. The contact stated that after refueling, the vehicle started leaking fuel. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The dealer diagnosed the vehicle and determined that there was rust on it and declined to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 133,000. Parts distribution disconnect.
#11656714 | STRUCTURE:FRAME AND MEMBERS | | 133,000 miles
The contact owns a 2012 Land Rover LR4. The contact stated that after refueling, the vehicle started leaking fuel. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The dealer diagnosed the vehicle and determined that there was rust on it and declined to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 133,000. Parts distribution disconnect.
#11612321 | UNKNOWN OR OTHER | | N/A miles
I noticed and smelled fuel while parked in garage and researched the recall and was not informed by landrover
#11489101 | ENGINE | | N/A miles
My 2012 LR4 engine completely seized on the highway in July 2022 while I was traveling at 75mph. I was incredibly lucky to be in the right hand lane (after passing 2 large trucks) when I heard and felt the extremely abrupt "clunk" come from the engine. The red engine light came on and my LR4 no longer worked. I had to veer off the highway and coast onto the grass. Had I been in the left hand lane still when this happened, the outcome for me and multiple others on the highway that day would not have been good. My Land Rover dealer (where my car was towed back to) confirmed engine failure. They found a torn oil filter and lots of metal shavings in the filter. They also found a damaged piston with indents and grooves on the piston in cylinder 3 and recommended a new engine. In July 2022 (a week prior to the engine failure) I had my car serviced at the Land Rover dealer. After service I noticed a small leak, a clicking noise in my engine at 30-35mph and a feeling of reduced acceleration. I returned to the dealer 4 days after my service visit to check on these 3 things. I was told I had a very small rack in pinion steering leak and that it'd be okay to drive but to bring the car back when I returned from my trip. That is when my engine seized on the highway. I now know that there is a settled lawsuit on timing chain and tensioner issues with the 2012 LR4 (and other vehicles) and that Jaguar Land Rover USA issued a Technical Service Bulletin to dealers in 2015 stating that if a customer had concern of a clicking noise coming from the engine to follow timing chain/tensioners steps. I don't know why my engine concerns weren't handled more seriously. I have pictures of the engine parts and the engine parts available for inspection upon request. HOW IS THIS NOT A RECALL ISSUE? How is this a known issue and yet consumers aren't protected? I was lucky that day. It's important to me that the safety of others driving these vehicles be both protected and prioritized.

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Safety Rating for the 2012 LAND ROVER LR4

NHTSA has not yet tested the 2012 LAND ROVER LR4 in its New Car Assessment Program.

Technical Service Bulletins for the 2012 LAND ROVER LR4

Land Rover has issued 32 technical service bulletins (TSBs) for the 2012 LAND ROVER LR4. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

NAS22.02.002 — ENGINE

ENGINE TIMING CHAIN/TENSIONER PARTIAL EXTENDED WARRANTY -USA

LTB00766NAS2 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Damage/marking on the surface of the Instrument Cluster (IC) lens.

LTB01179NAS1 — STRUCTURE:BODY:DOOR

A click type noise may be heard when opening/closing a front and/or rear door.

SSM73416 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Issue: The customer may complain that after having the radio replaced for other issues, they are unable to play DVD?s on the system with the message ?Check DVD Region? displayed on-screen.

SSM73027 — ENGINE

ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE...

LTB00642NAS2 — EQUIPMENT:ELECTRICAL

"AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED...

LTB00474NAS3 — ENGINE

"SITUATION: A ‘RATTLE’ / ‘CLICK’ NOISE MAY BE HEARD FROM THE FRONT OF THE ENGINE. THE NOISE MAY BE MORE PRONOUNCED WHEN THE ENGINE IS AT IDLE SPEED. CAUSE: THIS MAY BE CAUSED BY WEAR ON THE TIMING CHAIN LEVER, RESULTING IN REDUCED TENSION ON THE TIMING CHAIN."

SSM71862 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE’S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS."

SSM71947 — STEERING:GEAR BOX:SHAFT SECTOR

"ISSUE: WHEN INVESTIGATING A CUSTOMER REPORTED STEERING ISSUE IT IS FOUND THAT THERE IS OIL/FLUID PRESENT AROUND THE STEERING GEAR INPUT SHAFT. CAUSE: OIL OR GREASE LEAK PAST INPUT SHAFT SEAL THROUGH NORMAL USE OR SEAL FAILURE."

SSM71947 — STEERING:GEAR BOX:SHAFT PITMAN

"ISSUE: WHEN INVESTIGATING A CUSTOMER REPORTED STEERING ISSUE IT IS FOUND THAT THERE IS OIL/FLUID PRESENT AROUND THE STEERING GEAR INPUT SHAFT. CAUSE: OIL OR GREASE LEAK PAST INPUT SHAFT SEAL THROUGH NORMAL USE OR SEAL FAILURE."

Showing 10 of 32 technical service bulletins.

NHTSA Investigations for the 2012 LAND ROVER LR4

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the LAND ROVER LR4

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Other LAND ROVER Models

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