2020 KTM 790 ADVENTURE — Problems, Recalls & Safety Data
N/A
Safety Rating
13
Owner Complaints
2
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2020 KTM 790 ADVENTURE
The 2020 KTM 790 ADVENTURE has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS. 2 technical service bulletins have been issued by KTM North America, Inc. for this model year. The most commonly reported problems involve the Engine (7 complaints), Fuelpropulsion System (2 complaints), and Exterior Lightingbrake Lights (1 complaint).
Recalls for the 2020 KTM 790 ADVENTURE
NHTSA has recorded 3 recalls for the 2020 KTM 790 ADVENTURE, potentially affecting up to 10,578 vehicles.
Recall 21V304000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
| 3,707 vehicles affected
Defect: KTM North America, Inc. (KTM) is recalling certain 2019-2020 KTM 790 Adventure and 790 Adventure R, and 2020 KTM 790 Adventure R Rally motorcycles. The front brake master cylinder piston return spring may be too weak to return the brake piston to its original position, reducing the functionality of the front brake.
Consequence: A front brake with reduced functionality may increase the distance required to stop as well as the risk of a crash or injury.
Remedy: Dealers will replace the return spring, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact KTM customer service at 1-888-985-6090. KTM's number for this recall is KTM2106.
View full details →Recall 21V304000 — SERVICE BRAKES, HYDRAULIC
| 3,707 vehicles affected
Defect: KTM North America, Inc. (KTM) is recalling certain 2019-2020 KTM 790 Adventure and 790 Adventure R, and 2020 KTM 790 Adventure R Rally motorcycles. The front brake master cylinder piston return spring may be too weak to return the brake piston to its original position, reducing the functionality of the front brake.
Consequence: A front brake with reduced functionality may increase the distance required to stop as well as the risk of a crash or injury.
Remedy: Dealers will replace the return spring, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact KTM customer service at 1-888-985-6090. KTM's number for this recall is KTM2106.
View full details →Recall 20V198000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
| 3,164 vehicles affected
Defect: KTM North America, Inc. (KTM) is recalling certain 2019-2020 790 Adventure and 790 Adventure R motorcycles. The rear brake hose may overheat, causing the rear brake system to fail.
Consequence: If the rear brake system fails, there would be reduced braking ability, increasing the risk of a crash or injury.
Remedy: KTM will notify owners, and dealers will install a new rear brake line, free of charge. The recall began April 28, 2020. Owners may contact KTM customer service at 1-888-985-6090. KTM's number for this recall is TB2011.
View full details →Owner Complaints for the 2020 KTM 790 ADVENTURE
13 complaints have been filed with NHTSA for the 2020 KTM 790 ADVENTURE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 7 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Exterior Lightingbrake Lights | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
At approximately 14,700 Miles, the motor on the bike shut off abruptly while riding at 60 mph down the road while negotiating a blind curve. The vehicle was catastrophically disabled with no warning sounds, lights, or codes and left me stranded in an area with limited cell reception and in a blind spot for approaching vehicles with no shoulder to safely park on. The bike had not yet seen its first scheduled maintenance interval (manufacturer recommends 18,000 miles) and had received multiple oil changes well before scheduled intervals. No aftermarket modifications were done to the engine, air, fuel or other pertinent systems. Upon disassembling the motor for inspection, there was substantial catastrophic damage to the cam shafts and cam followers. It was concluded by a BMW certified master mechanic that the failure was due to premature wear of the cam followers and cam lobes. The cam follower broke in the motor causing a jump in timing and ejection of valve shims. The force of the malfunction was severe enough to spin a cam lobe 90 degrees out of position on the shaft, bend valves, and other damage. Upon inspecting the air box and oil jets, these components appear in good form and do not appear to have contributed to this malfunction. Upon contacting KTM, I was denied any assistance and have had to facilitate these repairs on my own out of pocket expense (approximately 2500 dollars so far). KTM also denies accountability for what appears to be a design or parts flaw that has been happening to other motorcycles manufactured between 2020 and 2023.
Engine requires multiple tries to start when cold due to inadequate fuel supply from fuel sensors or fuel injectors. A recurring issue, this happens upon starting every time the engine is cold. This is a known issue by KTM. When the bike was returned to dealer, they reset the sensors and the bike operated normally for a short time and then returned to faulty starting procedure. The starting issue places an inordinate drain on the battery putting the rider at risk of being stranded.
Engine requires multiple tries to start when cold due to inadequate fuel supply from fuel sensors or fuel injectors. A recurring issue, this happens upon starting every time the engine is cold. This is a known issue by KTM. When the bike was returned to dealer, they reset the sensors and the bike operated normally for a short time and then returned to faulty starting procedure. The starting issue places an inordinate drain on the battery putting the rider at risk of being stranded.
Riding at a constant speed in either 3rd or 4th gear, approx. 30-40mph. Was preparing to make a left turn in the left turn lane so began decelerating by downshifting through all gears until reaching neutral. Once I got to neutral, the engine stalled within 1 or 2 seconds later. Light braking was being applied during this event. Engine stalled while motorcycle was still in motion, approx around 10-20mph. Used brakes to completely stop motorcycle and restarted it without issue. There are lots of discussions about this engine stalling issue in forums online.
The main rear shock shaft seal has failed on two separate occasions causing shock oil to spill all over the catalytic converter posing a huge risk for fire. On both failure instances the motorcycle was being transported on a motorcycle specific hitch rack on the back of my pickup truck. The first shock seal failure occurred when I was transporting the motorcycle to my local dealer for service and the temperature was 16 degrees Fahrenheit during transport. The second shock seal failure occurred when I was transporting the motorcycle to Moab for a riding trip and the temperature dropped down to -6 degrees Fahrenheit during transport. KTM completed the first repair under warranty, which only lasted about 9 months when the shock seal failed the second time. I had to pay nearly $600 to get the second failure repaired by a KTM dealer using KTM parts. Both shock seal failures caused shock oil to spill all over the catalytic converter posing a huge fire risk. At this point I seriously doubt the durability and safety of the shock and I'm considering replacing the shock with an aftermarket one that won't fail and cause a fire.
Safety Rating for the 2020 KTM 790 ADVENTURE
NHTSA has not yet tested the 2020 KTM 790 ADVENTURE in its New Car Assessment Program.
Technical Service Bulletins for the 2020 KTM 790 ADVENTURE
KTM North America, Inc. has issued 2 technical service bulletins (TSBs) for the 2020 KTM 790 ADVENTURE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
KTB2106 — SERVICE BRAKES, HYDRAULIC
On affected motorcycles there is a possibility that the preload force of the return spring is too low and does not meet the specified tolerance. This could result in the brake piston not being returned to its original position which in rare cases can impair the function of the front...
TB202R1 — ELECTRICAL SYSTEM:SOFTWARE
This bulletin supersedes KTB2012 dated April 15, 2020 because the 2020 890 DUKE R software installation errors have been resolved. KTM North America, Inc. has identified a technical problem using the XC_2 tool when attempting to purchase and install some of the Technical Accessories Software Extensions for the above-mentioned model...
NHTSA Investigations for the 2020 KTM 790 ADVENTURE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KTM 790 ADVENTURE
- 2019 KTM 790 ADVENTURE — 18 complaints
- 2020 KTM 790 ADVENTURE (current)
Other KTM Models
- KTM 790 ADVENTURE R — 71 total complaints
- KTM 690 DUKE — 39 total complaints
- KTM 300 XC-W — 38 total complaints
- KTM 1290 SUPER DUKE R — 22 total complaints
- KTM 390 ADVENTURE R — 19 total complaints
- KTM 690 ENDURO R — 12 total complaints
- KTM 1290 SUPER ADVENTURE S — 9 total complaints
- KTM 390 ADVENTURE — 9 total complaints