2021 KIA SOUL Fuelpropulsion System Problems

Owner was driving home at the normal posted speed limit when the car stalled out. The check engine light was on along with the oil Light, the car cranked back up in time before owner was rear ended. No accident occurred but a close call. The vehicle made it about another 1 mile before stalling again this time losing all control in steering as well and was towed home.

Contact Information: •Name: [XXX] •Contact: Phone: [XXX] Email: [XXX] •Location: Hawaii Vehicle Information: •Year / Make / Model: 2021 Kia Soul S •VIN: [XXX] •Mileage: 133,000 miles Recall Reference: •Verified NHTSA recall for VIN: [XXX] Kia Consumer Affairs Case Number: XXX ⸻ Complaint Description 1.I received a notification of an NHTSA safety recall for this vehicle. In February 2025, I responded to that notification by contacting Kia. My husband followed up in March 2025 with the dealer, but we did not receive any follow-up regarding inspection or repair. 2.On Tuesday, 12/16/2025, I contacted the dealership again; I was told someone from the service department (believed to be named Colton) would call me back. I have not yet received a callback. 3.Today, I visited the dealer in person. The service department did not document the symptoms reported in my Kia Consumer Affairs case #XXX. 4.The earliest the dealer can see the...

I took my 2021 Kia Soul to Kia of Leesburg here in Florida, and dropped it off yesterday June 17th, per service department request and was told that they were going try to repair the multiple recalls on this vehicle. They told me that it was going to be 24-48 hours before I was going to be able to get it back when I called, regarding my safety critical recall. So, I dropped it off last night as instructed, the KIA of Leesburg service department called me today stating that due to sludge in the engine, they're refusing to fix the recalls, and stated that I owe them $200 before I am able to pick up my vehicle

[XXX], the vehicle was delivered to Crain KIA dealership located in Conway, Arkansas, due to failure of engine to start (engine would turn over but not run). I scheduled a service appointment for May 20th at 0930, for the car to be evaluated/troubleshot. While at the KIA dealership service desk, I discussed KIA SAFETY RECALL SC336, and that my VIN# was effected by the recall (verified by speaking with KIA Customer Care representative) and by using NHTSA's VIN/Recall search engine. At that time, I disclosed that the car was a SALVAGE TITLE vehicle, but was restored, looked nearly brand new and was otherwise operational prior to the engine "no start" condition (4 months of ownership). The service team at the dealership confirmed the SALVAGE TITLE via "Carfax", however they noted that KIA's internal VIN/TITLE database DID NOT REFLECT the car as salvaged. Crain Kia dealership then decided to submit the...

My car has never had the gas mileage that is advertised; it’s always been about 3-4 mpg less than the 28 mpg city/31 mpg highway. Recently, I had multiple engine system failures with the plug-in check devices at places like AutoZone saying my ignition coils were misfiring, and after bringing it to the dealership twice for about 1.5 months each time for a total of 3 months, they replaced the fuel injectors and a few other parts the first time before releasing the car to me only to have the same errors come back within 24 hours and I ended up bringing it back only for them to tell me the entire fuel pump system is shot and needed to be completely replaced and all fuel flushed out. Both times I brought it in they claimed it was due to bad gas, but after talking to my insurance, my claim...

The vehicle experiences a complete loss of power when slowing to a stop before it powers off on its own. The car powers off while going down the road. The car experiences partial loss of power while on cruise control and the car will slow to nearly stopped. The immediate loss of power puts myself and others at risk as the car is now stopping unexpected on the highway. I have left numerous voicemails for service managers at the dealership it was purchased brand-new from 2 years ago. They have not reached out to me. I had an appointment at their dealership to have the car inspected to see if this was covered with my warranty and they explained my warranty was only 60k miles and my car is now at 65k miles. The car was shutting off and having power loss a week before the first indicator light came...

I am very concern with the 2021 KIA Soul that I drive presently. The vehicle is in my son’s name; however, I pay the monthly payments and I am the primary driver for this automobile; this is also listed on my insurance policy as well. I have been experiencing some dangerous mechanical conditions with the car. Please find a copy of my uploaded document summary. I have an appointment tomorrow, Tuesday, on March 22, 2022.

TWO MAJOR ISSUES. I HAVE HEARD A VERY LOUD TICKING SOUND COMING FROM THE ENGINE WHICH STARTED ABOUT THREE DAYS AGO. BEFORE THEN THE CAR RAN SILENT. CAR IS IT APPROXIMATELY 8000 MILES ON THE ODOMETER. THE CLICKING STARTED GETTING LOUDER AND THEN THE CAR STALLED TWICE RIGHT IN THE MIDDLE OF DRIVING! ONE WAS ON A STREET GOING ABOUT 45 MILES AN HOUR! THE OTHERWAS ON A SIDE STREET GOING APPROXIMATELY 25 MILES AN HOUR. THE EC OH MODE WAS ON IN THE CAR. ALSO' WHEN YOU TURN ON THE HEATER FAN ON HIGH IT STARTED MAKING A HIGH-PITCHED SQUEALING SOUND. THE CAR IS AT THE DEALERSHIP RIGHT NOW AS IT WILL NOT WORK PROPERLY.

I WAS GOING TO GET MY MAIL ATTEMPTING TO PARK WHERE I ALWAYS PARK. I HIT THE BRAKE AND THE CAR SPED UP AND HIT TWO MAILBOXES. I COULDN'T GET IT TO STOP. I DO NOT KNOW HOW FAST IT WAS GOING WHEN I HIT THE MAILBOXES