2016 KIA SORENTO Unknown Or Other Problems
157 NHTSA complaints on file
All Unknown Or Other Complaints — Page 2
While driving through a rain storm on 8/13/23 the paint on my vehicle started to peel off. I have since discovered that this is an issue with KIA, especially the Pearl White color. My vehicle looks like it has been vandalized. Pictures are available. My safety was jeopardized when chunks of paint from the hood were hitting my windshield while driving on the Interstate. On 8/14/23 I took my vehicle to a body shop and they estimated $3,336 to repair or repaint the damage. The formal estimate is available, too. I have been unable to talk to a live person at Kia customer service, but will continue to call so the incident is on the record with them. My contact information is: [XXX] Cell [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving, pulled over to the side of the street, put the car on park. When I was getting ready to leave, my car would not shift back from park to drive. Shift linkage was detached and was stuck in park.
Primary Emission test Performed:OBD - Fail OBD SYSTEM - READYNESS STATUS Fuel System not ready My 2016 Kia Sorento repeatedly fails for above cause. Kia dealer proposed driving the car varying speed (Highway, City etc.) Their first recommendation was to drive car for 100 miles and problem will clear. Then they recommended 300 miles, then 600 miles and they continued to escalate the mileage. I have driven the car 1200 miles and the problem persists. I contacted Kia corporate and the customer rep said that she knew nothing about the problem and she said that I should just tell the dealer to fix the car. I told the rep that I already had several interactions with the dealer without any luck. I told her to contact the dealer, which she would not commit to doing. I am driving the car that has inspection sticker which is two months past due....
My Kia Sorento 2016 use alot of oil, resulting in my car needing a new engine. The contact stated to cancel the complaint because the wrong vehicle was entered.
My kia Sorento 2016 uses excessive amount of oil resulting in engine failure. At the moment my car need an engine replacement. I took my car to get a diagnostic at the auto shop, I was informed that my car engine was dying. I did some searching online, and I find out that Kia Sorento are known to have engine issues and unusual excessive consumption of oil.
My shifting lever acts all wonky. Feels lose. It acts as if it does not want to go into the gears I put it in, especially park. I have to wiggle the lever before it will lock. When I put it in reverse it takes a minute before the R comes up and then my back up camera won’t come on because I feel it’s not telling it that’s it’s in reverse. Yesterday I was driving the SUV and going down the road and all of a sudden it was like my SUV was put into to neutral going down the road, nothing touched the shifting lever but it was as if the car had no idea what gear it was in. This worries me as if someone was behind me I could have been rear ended. This is a real safety concern to me and my family. The SUV...
Vehicle inspection catalytic converter fumes coming inside vents causing fire an frame issues
After I got the for my car. I took my carto a mechanic. He ran several test and concluded that my car has an electrical problem.
Yesterday while driving the engine began to shake and seize, it would not accelerate above 40 mph. I was seconds from entering the hwy but pulled into quick trip where it died and had to be towed at own expense. Oil pressure sensor had been flashing on periodically when breaks were applied between regular oil changes. Vehicle was consuming 3-4 qts of oil between oil changes, which is not normal. There were no signs of any oil leaks, oil light did not remain illuminated to suggest low oil levels, nor a check engine light warning. Vehicle has less than 100,000 miles. When contacting KIA was told I would need a warranty to fix. This is not a warranty issue, this is a KNOWN issue and class action lawsuit related to these symptoms. I was seconds from a possible fatal accident on the highway and I'm sure a buy back or...
Power Latch Assy. The rear hatch does not open Problem was reproduced at Tameron Kia, 10611 Boney Avenue, D'Iberville, MS. 39540 (228)679-5200 Problem was diagnosed as internal open/short making rear power tail gate inoperable. No warning lamp or signal advised of the failure. Problem was first noted in January 2023 assy.The rear Hatch latch does not open.
My vehicle is still leaking oil bad after paying over $700 to get the oil pressure switch and gasket replaced on March 1, 2023. I was promised a reimbursement of my funds spent to fix the issue and have not heard back for over a month nor have they addressed the issue with the vehicle still leaking badly. As others are having the same issue it is not fair to us costumers we are left with a defective vehicle. I have small children and this is my only vehicle which is not safe to operate. I need help just like the others who are being ignored. I have included the estimate of the other issue as well.
I called Kia to replace fuse per their safety recall information. They are really uninterested in fixing these recalls or allowing me to speak to a manager to fix the issue. What's the point?
Paint peeliing and car rust has stated as soon as warranty ran out.
My 2016 Kia Sorento was parked in my garage. When I went out in the morning to start the car, I turned on the ignition and the red warning light indicating a power steering failure went on and the power steering wasn't functioning. It was much harder to turn the wheel in either direction than it had been previously. I backed out of my driveway and with some difficulty drove another 2-3 blocks. At that point the power steering started functioning again and I was able to continue driving it to a nearby automotive repair place. When I dropped the Kia off they suggested that I leave it there overnight to give them as much time as possible to see if they could replicate the problem I just had. The problem didn't repeat while the car was in the shop, but I was told the power steering could go out...
1.Kia installed Trailer hitch. 2. Fire hazard. 3.Dealer says they do not have a repair for it. 4. No warnings, or symptoms, NO FIRE YET. I parked my car outside ALL WINTER.
The engine was going through over 5 quarts of oil about once a month. There were no visible leaks. For months, there was no check engine light illuminated so the dealership couldn't help determine and fix the problem without charging over $10,000 to open the engine, which I couldn't afford. A Service Advisor, in their words, told me to, "Run it until it dies," so that they can start using the warranty. This to me was very unsafe, especially for my infant who was there when she said this. Months later, the car started shaking intensely and the check engine light finally came on. The car stopped working in the middle of the freeway but I was able to exit and take it to the nearest dealership. They were able to run a diagnosis and said it was an engine misfire and they replaced it (I was able to use...
In March of 2023, my 2016 Kia Sorento was stolen in Shorewood, Wisconsin as several teenagers broke the window and ripped open the ignition system. Due to a design flaw in the ignition system and no immobilizer in Kia vehicles that were created from 2011-2022, theft became very easy and a widespread problem ensued in the Milwaukee area as well as other cities in the Midwest. The vehicle was stolen by these teenagers and ultimately crashed and totaled. Law enforcement officials in Milwaukee, WI were able to apprehend the teenagers but this was after they had crashed and totaled the vehicle.
My engine stalled while Driving, There was no warning it just cut off. The car would not turn over to start only a click. I held the key in the start position it started, the engine shook and it cut off immediately. What is wrong with my car ???? The oil is good, the coolant is good etc.
My 2016 Kia Sorento has large places on the body (hood, roof, door rails) where the paint has peeled off extensively. We noticed the paint peeling on the hood in August 2022 and the roof and door rails were noticed this month, March 2023.
Car will not shift out of Park
While driving on a major high my vehicle suddenly caught fire. There were no warning lights and my vehicle was not in a collision. The road was clear and I was in a steady flow of traffic.
1. Local neighborhood mechanic (s) after many checks determined head gasket blown and unable to repair. Requires complete NEW engine. Car has 120k. Good condition no other major mechanical issues. Shop estimate is $10,000 to repair. 2. Gear shift won’t budge - must use a flat head screw driver to shift gears 3. Passenger front door sticks and has trouble opening door. Was shown this video about issues and thought I was only one having but I have several of the issues listed here.never even tried to fix #2 & 3 bc with kids and all didn’t have extra money. Bought car brand new. Only owner. I am looking for guidance on how to proceed cause this is like a punch in face 10k to fix! https://youtu.be/Suv945jAcfo
2016 KIA SORENTO. CONSUMER WRITES IN REGARD TO PAINT PEELING ON VEHICLE.
My vehicle broke down on 12/23/2022, it seemed engine failure. It happened while I was arriving to my job in the evening. I parked my car on parking lot and did not move it. Due to Christmas holiday, I was unable to tow the vehicle to my closest KIA Dealership (Owings Mills, MD) until 12/27/2022. Once my vehicle was towed, the KIA Dealership informed me that my vehicle had a total of four (4) Recalls, but one of the recalls expired. I informed the KIA Dealership that I never received Recall Notifications from any KIA department regarding my vehicle. Kia Dealership referred me to contact KIA Corporation at 1-800-333-4542, because they were not able to assist me with any vehicle repairs and it seemed this was an engine issue related to a recall. On 12/27/2022, with the help of a family member I contacted KIA Corp. and confirmed they did...
I have a 2016 Kia Sorento with Pearl White Paint. My paint started chipping/pilling off. I would really call it pilling because it comes off while going down the road. It’s start with a small spot on the driver side with part that goes up the windshield. At first we thought it was from a rock but later that day more paint was missing. I just noticed that now a huge section on my roof right above the windshield is now doing the same thing. The spots are growing rapidly and more of them are happening.
What component or system failed or malfunctioned, and is it available for inspection upon request? A tow hatch could catch on fire when driving which is terribly dangerous and saying it could cause fire while being parked as well. How do you expect people to keep driving and be stressed about being burned? How was your safety or the safety of others put at risk? Me and my family and I have been put at risk by letting us know that when driving our vehicle a fire can start anytime and we have to park away from all other cars outside. We live in a community where kids are playing outside all the time so if a fire does start not only are we putting ourselves in danger when driving the car but other people live if the car goes into flames. Has the problem been reproduced or confirmed by...
The car is burning through a lot of oil and I see smoke from the engine bay (back of engine) though i don't see leaks under the car. It smells like burning oil.
Gear shift unable to put into drive, and unable to reset. I have to use a screwdriver to maneuver gear shift
The oil pressure switch is leaking and has leaked oil into the engine harness. The engine harness and PCM need to be replaced. I was told it’s not safe to drive. This issue has been flagged as a warranty issue 3.3L engine, but is yet to be approved for the 2.4L engine. My car only has 46,875 miles on it and this issue should be approved to be covered under new vehicle limited warranty coverage.
There is an URGENT FIRE RISK that they aren't fixing! How can there just NOT be a remedy? Please make Kia fix it?
My car is facing a huge amount of oil consumption in a short time period of a month after change the oil. I have an appointment this morning and see what they can do.
The hood of the car has large amounts of paint peeling. The paint peeling has progressively worsened. The paint on the roof of the car also has a similar problem with the paint.
My 2016 Sorento started using oil in between oil changes last summer. Per Kia dealership's instructions, I performed an "oil consumption test" which resulted in being told that it was using oil, but not enough to qualify for any type of repairs or assistance from Kia. I continued getting the oil changed on schedule and adding additional oil in between changes, checking the oil almost daily. Now, my engine has completely locked up and have been told I need a new engine, at my own expense of course. Kia should be made to fix these cars! I took good care of my car with regular oil changes and overall maintenance. This is obviously a case of a bad product on Kia's part, and they should be made to stand by their work!
October 30th 2022 I was driving with my 3&4 yr old son's after dropping my fiance off to fish. I had run to the store and on the way back to pick him up the car completely died without ANY waring at a Stop sign. Everything just shut down Completely! I called a tow truck and he was unable to jump me so the car was towed. The mechanic said my engine was seized and sounded like it had bolts rattling around the engine, he also mentioned he has seen this in 5 engines this past couple weeks!!! I was recommended to bring it to a Kia dealership to further inspect. I found paperwork for an extended warranty on Oil Pressure Switch Leaking, the dealership only looked at this part and said it was ok and the warranty doesn't cover the engine only that part. The dealer and mechanic said...
Sunscreen spontaneously exploded. Open highway, no surrounding debris, no trees, etc.
Desconocido
This morning while driving on the highway I was unable to accelerate. It triggered an engine light & then went off. I have taken my car in for paid services a few months back just to be told to wait until my car knocks in order for them to replace the engine. This is unsafe and an terrifying option on the highway with my Children.
I was driving the car at approximately 40 mph. The engine light flashed on briefly. I immediately lost power and had no acceleration. The light went off but the car stopped. The incident put myself and others at risk as I lost power and was in an area where I shouldn't have stopped and it became a traffic hazard. The car is currently at the KIA dealership. There were not prior lights, messages or symptoms prior to the failure. I am the first and only owner with approx 55 k miles. Never had an issue before. Dealership conducted all oil changes and maintenance.
I noticed a little spot on the hood of my car. It has since continued to peel. It was not hit by anything.
Paint Peeling, Chipping, and Delamination from faulty paint job using Pearl white paint. Car in danger of body rusting and continued severe peeling. My car has low mileage and I live in Northern Virginia. I generally drive kids to and from school.
I purchased my 2016 KIA Sorento in October of 2018. Oil changes and everything has always been up to date along with regular maintenance. I never had any issues with it then in April 2022 I was driving to work and had complete engine failure with only 88k miles on it. The first obstacle was reaching KIA corporate. Would call several times a day just to be on hold for 30 plus minutes and sometimes over an hour. After speaking to several different people, they advised there was nothing to they could do, and I would have to pay for it out of pocket due to them saying they sent a piece of paper to the fist owner in June/July 2018 and then another one to me the end of 2019 or 2020. They were unsure of when it was sent to me and there was no proof that I...
Ignition switch/steering column lock/anti-theft device. It is widely known key start KIA-Hyundai vehicles are easy to steal due to lack of sufficient steering column/ignition switch/anti theft device which makes these high risk vehicles for theft which also puts owners and bystanders at unreasonable risk of violence. These same vehicles sold in Canada and elsewhere are equipped with different parts making them much more theft resistant. KIA-Hyundai therefore made a decision to NOT install on US market vehicles, deliberately indifferent to safety of owners, occupants, and others of violence and of increased vehicle theft.
2021 on my passenger side paint literally peeled off. I’ve had a small small chip on my roof and this was few years back. Though was just a chip. Now about last week literally my roof is peeling demalation. I see online many many recalls and issues with this type of pain and I have the Snow White paint
PAINT CHIPPING IN MULTIPLE SPOTS
My 2016 pearl white Kia Sorento started to chip and peel. It started on the front edge of hood (both sides) and now is starting to peel on the roof line at windshield.
Sometime Mid May 2022 I was driving back from Tri City Washington. As I was passing a semi truck I noticed my car was losing some power. I ten was able to to get in front of the semi when I seen a place to pull off. During this time I noticed my dash lights were coming on. Engine light. I was lucky enough to pull off where on a side road in Warden, Washington. My car then ceased and would not start. I had to have it towed in my home town of Moses Lake, Washington to a auto mechanic by my resident. The name is Customs Auto on Broadway. They said it needed to go to a Kia Specialist/Mechanic for repairs. So I then had it towed to Over Turf Kia Dealership in Tri City, WA. where my car has been sitting since the end of May 2022....
Have a 2016 Kia sorento 93000 miles it is pearl white the paint is coming off peeling off ,chipping off
Paint is chipping off in large chunks on various places on my vehicle. I did see another Kia Sorento (white and same year) that had the same issue happening on their vehicle. There is clearly an issue with the white paint from that year. There has not been any incident that has caused this to occur, it seems to have happened randomly.
WHITE PEARL PAINT FINISH IS FLAKING OFF ON HOOD AND ALONG ROOF LINE AT WINDSHIELD. NO IMPACT OR ABRASION CAUSED THIS. FROM READING OTHER COMPLAINTS THIS APPEARS TO BE FROM INCOMPATIBLE PRIMER USED AT FACTORY
My car has the Pearl White paint, it started peeling in 2021 and now is increasing. It mostly on the hood of the car.
Other 2016 KIA SORENTO Problem Areas
Engine
667 complaints
Power Train
113 complaints
Structurebody
102 complaints
Electrical System
99 complaints
Steering
77 complaints
Exterior Lighting
60 complaints
Vehicle Speed Control
56 complaints
Fuelpropulsion System
49 complaints
Service Brakes
21 complaints
Engine And Engine Cooling
20 complaints
Visibilitywiper
16 complaints
Air Bags
14 complaints
Suspension
12 complaints
Seat Belts
10 complaints
Trailer Hitches
10 complaints
Electronic Stability Control Esc
9 complaints
Seats
6 complaints
Visibilitysunmoon Roof Assembly
6 complaints
Wheels
6 complaints
Lane Departure Blind Spot Detection
5 complaints
Vehicle Speed Controlaccelerator Pedal
4 complaints
Engine And Engine Coolingengineoillubrication
3 complaints
Forward Collision Avoidance Adaptive Cruise Control
3 complaints
Back Over Prevention Warnings
2 complaints
Exterior Lightingheadlightsbulbs
2 complaints
Forward Collision Avoidance Automatic Emergency Braking
2 complaints
Fuel System Gasoline
2 complaints
Lane Departure Assist
2 complaints
Power Trainautomatic Transmission
2 complaints
Structure
2 complaints
Vehicle Speed Controlthrottle
2 complaints
Back Over Prevention Rearview System Braking
1 complaint
Back Over Prevention Sensing System Camera
1 complaint
Electrical Systembody Control Modulebcm
1 complaint
Electrical Systemignitionanti Theftimmobilizerproximitykeysender
1 complaint
Electrical Systeminstrument Panelspeedometerodometer
1 complaint
Engine And Engine Coolingenginegasolineturbosupercharger
1 complaint
Engine And Engine Coolingenginegasolineturbosuperchargerintercooler
1 complaint
Engine And Engine Coolingengineoillubricationpipes Hoses And Fittings
1 complaint
Engine And Engine Coolingengineoillubricationpump
1 complaint
Engine And Engine Coolingengineoillubricationsealsgaskets
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Exterior Lightingback Up Lightsbulbs
1 complaint
Exterior Lightingheadlights
1 complaint
Exterior Lightingheadlightsswitch
1 complaint
Firerelated
1 complaint
Forward Collision Avoidance
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Latcheslockslinkages
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Latcheslockslinkagestrunk Lidlatch
1 complaint
Parking Brake
1 complaint
Power Trainautomatic Transmissiongear Position Indication Prndl
1 complaint
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
1 complaint
Structurebodydoorhandleexterior
1 complaint
Structureinterior Panelsdashboard
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibility
1 complaint