2020 KIA OPTIMA HYBRID — Problems, Recalls & Safety Data
5/5
Safety Rating
3
Owner Complaints
0
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2020 KIA OPTIMA HYBRID
The 2020 KIA OPTIMA HYBRID has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 2 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Engine (1 complaint), and Power Train (1 complaint).
Recalls for the 2020 KIA OPTIMA HYBRID
There are no recalls on file with NHTSA for the 2020 KIA OPTIMA HYBRID. No Active Recalls
Owner Complaints for the 2020 KIA OPTIMA HYBRID
3 complaints have been filed with NHTSA for the 2020 KIA OPTIMA HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
On multiple occasions, the HEV system warning light and check engine light activated while I was driving at highway speeds. Immediately after the warning lights appeared, the vehicle suddenly decelerated, putting me and other drivers at risk. This issue has occurred several times and is clearly a serious safety hazard. Each time this occurred, I brought the vehicle to an authorized Kia dealership ([Dealership Name]) for inspection. However, despite the vehicle being under the Kia hybrid system and/or powertrain warranty (10 years/100,000 miles), I was recently informed that the necessary repairs would not be covered under warranty.
On multiple occasions, the HEV system warning light and check engine light activated while I was driving at highway speeds. Immediately after the warning lights appeared, the vehicle suddenly decelerated, putting me and other drivers at risk. This issue has occurred several times and is clearly a serious safety hazard. Each time this occurred, I brought the vehicle to an authorized Kia dealership ([Dealership Name]) for inspection. However, despite the vehicle being under the Kia hybrid system and/or powertrain warranty (10 years/100,000 miles), I was recently informed that the necessary repairs would not be covered under warranty.
On multiple occasions, the HEV system warning light and check engine light activated while I was driving at highway speeds. Immediately after the warning lights appeared, the vehicle suddenly decelerated, putting me and other drivers at risk. This issue has occurred several times and is clearly a serious safety hazard. Each time this occurred, I brought the vehicle to an authorized Kia dealership ([Dealership Name]) for inspection. However, despite the vehicle being under the Kia hybrid system and/or powertrain warranty (10 years/100,000 miles), I was recently informed that the necessary repairs would not be covered under warranty.
Safety Rating for the 2020 KIA OPTIMA HYBRID
The 2020 KIA OPTIMA HYBRID received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 KIA OPTIMA HYBRID
Kia America, Inc. has issued 2 technical service bulletins (TSBs) for the 2020 KIA OPTIMA HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PI2108YZ_TSB_R1 — ENGINE
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2108Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service...
PI1802YZ_TSB — ENGINE AND ENGINE COOLING
SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2108Y/Z) - This bulletin provides information related to the Technical Service Bulletin previously published in (PI2108) titled Knock Sensor Detection System - ECU Logic Improvement for certain 2019-2020MY Optima P/HEV (JF P/HEV) vehicles equipped with Nu 2.0L GDI engine, produced from...
NHTSA Investigations for the 2020 KIA OPTIMA HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KIA OPTIMA HYBRID
- 2015 KIA OPTIMA HYBRID — 17 complaints
- 2016 KIA OPTIMA HYBRID — 6 complaints
- 2017 KIA OPTIMA HYBRID — 37 complaints
- 2018 KIA OPTIMA HYBRID — 7 complaints
- 2019 KIA OPTIMA HYBRID — 0 complaints
- 2020 KIA OPTIMA HYBRID (current)
Other KIA Models
- KIA SORENTO — 13,451 total complaints
- KIA OPTIMA — 10,045 total complaints
- KIA SOUL — 7,147 total complaints
- KIA SPORTAGE — 6,540 total complaints
- KIA FORTE — 3,450 total complaints
- KIA SEDONA — 3,334 total complaints
- KIA SEPHIA — 3,080 total complaints
- KIA TELLURIDE — 2,109 total complaints