2024 KIA NIRO — Problems, Recalls & Safety Data
5/5
Safety Rating
10
Owner Complaints
1
Recall
10
Service Bulletins
0
Investigations
Overview of the 2024 KIA NIRO
The 2024 KIA NIRO has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with SEATS, ELECTRICAL SYSTEM:WIRING. 10 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Electrical System (3 complaints), Air Bags (1 complaint), and Carry Handle Shell Base (1 complaint).
Recalls for the 2024 KIA NIRO
NHTSA has recorded 4 recalls for the 2024 KIA NIRO, potentially affecting up to 321,020 vehicles.
Recall 25V024000 — SEATS
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Recall 25V024000 — SEATS
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Recall 25V024000 — ELECTRICAL SYSTEM:WIRING
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Recall 25V024000 — ELECTRICAL SYSTEM:WIRING
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Owner Complaints for the 2024 KIA NIRO
10 complaints have been filed with NHTSA for the 2024 KIA NIRO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 3 | 1 | 0 | 2 | 0 |
| Air Bags | 1 | 1 | 0 | 2 | 0 |
| Carry Handle Shell Base | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 1 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 1 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 1 | 0 |
Most Recent Complaints
The 12-volt battery system in my 2024 Kia Niro (VIN: [XXX] ) has suffered two total failures in under one year of ownership (approx. 10,000 miles). In both instances, the vehicle was completely unresponsive, with no power to essential systems. Safety Risks and Incidents: 1. [XXX]: Vehicle experienced a total power loss. It would not start and all electrical systems were dead. 2. [XXX]: Identical failure. These failures create a significant safety risk by potentially stranding the driver in hazardous locations and disabling critical safety systems, including hazard lights, power steering assist, and emergency braking. If a total power loss occurs while the vehicle is in motion, it could result in a sudden loss of motive power and control, posing an unreasonable risk of accidents or injury. Dealer/Manufacturer Confirmation: The problem was confirmed by Ourisman Kia of [XXX] ). The dealer replaced the 12-volt battery after identifying diagnostic code D04 ("Insufficient Battery Charge Condition Identified"). Despite proof of regular use (1,000 miles/month), Kia America has denied warranty coverage, claiming "insufficient driving". Warning Symptoms: There were no warning lamps or messages prior to either failure. The vehicle functioned normally until it became completely inoperable. I have since installed a third-party battery monitor to mitigate the risk of being stranded by a third failure. Evidence of Trend: A technician at the dealership noted a similar 12V failure in another new 2024 model (Carnival). Numerous other 2024 Niro owners report identical "parasitic drain" issues on NHTSA and consumer forums, suggesting a systemic manufacturing or software defect in the charging system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Forward collision system fully activated while driving eastbound in the fast lane on [XXX] . The sun was behind me. No glare. No cars or objects were in front of me or next to me. The dashboard started flashing and warning sounds activated and the car slammed on the brakes itself. The seatbelt locked up and left me bruised. Miraculously, the cars behind me avoided crashing into me while I accelerated out of it. I could have been killed. Dealership minimized my concerns. I don’t want to drive this car ever again unless someone can make sure it doesn’t happen again. This safety feature malfunctioning is a death trap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Forward collision system fully activated while driving eastbound in the fast lane on [XXX] . The sun was behind me. No glare. No cars or objects were in front of me or next to me. The dashboard started flashing and warning sounds activated and the car slammed on the brakes itself. The seatbelt locked up and left me bruised. Miraculously, the cars behind me avoided crashing into me while I accelerated out of it. I could have been killed. Dealership minimized my concerns. I don’t want to drive this car ever again unless someone can make sure it doesn’t happen again. This safety feature malfunctioning is a death trap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Forward collision system fully activated while driving eastbound in the fast lane on [XXX] . The sun was behind me. No glare. No cars or objects were in front of me or next to me. The dashboard started flashing and warning sounds activated and the car slammed on the brakes itself. The seatbelt locked up and left me bruised. Miraculously, the cars behind me avoided crashing into me while I accelerated out of it. I could have been killed. Dealership minimized my concerns. I don’t want to drive this car ever again unless someone can make sure it doesn’t happen again. This safety feature malfunctioning is a death trap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Kia Niro. The contact stated that while driving at approximately 65-70 MPH on the highway, the radio panel went blank. The vehicle was blowing cold air on the driver's side while the passenger’s side was blowing hot air. The contact stated that there was slush on the driveway and the vehicle slid. There was a triangle symbol with an exclamation mark displayed. The message that the camera had disengaged was displayed. The contact turned off the vehicle, and the vehicle failed to restart. The contact attempted to start the vehicle and after several hours, the vehicle started. The vehicle was taken to the local dealer, where it was diagnosed that rodents had built a nest in the engine due to the soy-based insulated wires. The dealer noticed a mouse, nuts, and seeds after disassembling the vehicle. The dealer ordered an electrical wiring harness. The dealer called the tire manufacturer, who confirmed the tires were working as designed. The contact replaced the tires. The vehicle was not repaired. The contact called and notified the insurance company of the issues. The manufacturer was not contacted. The failure mileage was approximately 9,999. The VIN was not available.
Safety Rating for the 2024 KIA NIRO
The 2024 KIA NIRO received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2024 KIA NIRO
Kia America, Inc. has issued 10 technical service bulletins (TSBs) for the 2024 KIA NIRO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB_GEN099_R3 — WHEELS
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TIRE MOBILITY KIT INSPECTION & REPLACEMENT/ REPAIR (SA556) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect, and if necessary, replace the Tire...
SC335_DP — FUEL/PROPULSION SYSTEM
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC335) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles manufactured...
SC335_DPSM — FUEL/PROPULSION SYSTEM
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC335) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024...
SC335_TSB — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC335) - This bulletin provides information to upgrade the Battery Management System ‘BMS’ software logic on certain 2023-2024MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022 to October 28, 2023, and 2023-2024MY Niro HEV (SG2...
SC320_TSB — FUEL/PROPULSION SYSTEM
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY Kia vehicles listed in the table below. Kia has become aware that the EGR Valve Assembly in the subject vehicles may not have been...
SC320_OWNR_SG2 — ENGINE
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC320) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Niro Hybrid (HEV) and Niro Plug-in Hybrid (PHEV) vehicles. Kia has become aware that...
SC320_DP — ENGINE
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC320) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage, 2024 MY Niro Hybrid (HEV), and...
SC320_DPSM — ENGINE
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC320) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage,...
SC320_POC — ENGINE
SC320_POC: PROOF OF CORRECTION CARD
TSB_ELE318 — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BMS SOFTWARE LOGIC IMPROVEMENT FOR DTC P1BB2 (SA553) - This bulletin provides information to upgrade the Battery Management System (BMS) software logic on certain 2023-2024MY Niro HEV (SG2 HEV) vehicles produced from June 21, 2022 through February 6, 2023, and 2023-2024MY Sportage HEV (NQ5 HEV)...
NHTSA Investigations for the 2024 KIA NIRO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KIA NIRO
- 2019 KIA NIRO — 71 complaints
- 2020 KIA NIRO — 36 complaints
- 2021 KIA NIRO — 8 complaints
- 2022 KIA NIRO — 33 complaints
- 2023 KIA NIRO — 63 complaints
- 2024 KIA NIRO (current)
- 2025 KIA NIRO — 9 complaints
- 2026 KIA NIRO — 0 complaints
Other KIA Models
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- KIA OPTIMA — 10,045 total complaints
- KIA SOUL — 7,147 total complaints
- KIA SPORTAGE — 6,540 total complaints
- KIA FORTE — 3,450 total complaints
- KIA SEDONA — 3,334 total complaints
- KIA SEPHIA — 3,080 total complaints
- KIA TELLURIDE — 2,109 total complaints