2023 KIA NIRO PHEV — Problems, Recalls & Safety Data
N/A
Safety Rating
10
Owner Complaints
2
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2023 KIA NIRO PHEV
The 2023 KIA NIRO PHEV has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 12 recall campaigns affecting this vehicle, covering issues with SEATS, ELECTRICAL SYSTEM:WIRING. 9 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Unknown Or Other (4 complaints), Power Train (2 complaints), and Forward Collision Avoidance Adaptive Cruise Control (1 complaint).
Recalls for the 2023 KIA NIRO PHEV
NHTSA has recorded 12 recalls for the 2023 KIA NIRO PHEV, potentially affecting up to 1,192,508 vehicles.
Recall 25V024000 — SEATS
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Recall 25V024000 — SEATS
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Recall 25V024000 — ELECTRICAL SYSTEM:WIRING
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Recall 25V024000 — ELECTRICAL SYSTEM:WIRING
| 80,255 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number...
View full details →Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 108,936 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
View full details →Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 108,936 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
View full details →Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 108,936 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
View full details →Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 108,936 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
View full details →Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 108,936 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
View full details →Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 108,936 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
View full details →Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 108,936 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
View full details →Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 108,936 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
View full details →Owner Complaints for the 2023 KIA NIRO PHEV
10 complaints have been filed with NHTSA for the 2023 KIA NIRO PHEV. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Unknown which component exactly as it does not throw a fault. I believe it to be transmission related as the behavior seems like a clutch to me, but dealership has not been able to confirm. Vehicle rolls freely in directions other than what is selected and does not respond to throttle input. Described the issue to dealer numerous times and they claim to have seen it. I do not believe they actually have. It is currently at the dealer for the fourth time about the issue. Currently claiming engine issues but the engine isnt even on when it experiences the problem. (PHEV) Has been occurring since purchase but very intermittent. Could not reproduce until enough trial and error when it did occur that I could reliably reproduce it. During my own testing and diagnostic is how I found it can roll freely in the wrong directions and is much more dangerous than just shaking was. Description: Within the first few minutes of the vehicle being turned on it can shudder against the brakes when stopped. It can stop responding to throttle inputs and roll freely in directions other than the selected gear while throttle input is ignored. It will start responding again after some time, I dont know what makes it start responding again. Does not show errors or messages. Reproduce: Plug in car, let it charge all the way to 100%. Unplug and immediately start car, move forward or backward a few feet at a time. Shaking against brakes will start, and at that time if you let off brakes and attempt to move car it can shake loose of clutch and roll freely. It does happen outside of this specific scenario and I have recording of such, but most of my recordings are in this scenario as it is difficult to catch such an intermittent issue Some recordings at: [XXX] More detailed here: [XXX] And many more stored locally because they're very large, available if desired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown which component exactly as it does not throw a fault. I believe it to be transmission related as the behavior seems like a clutch to me, but dealership has not been able to confirm. Vehicle rolls freely in directions other than what is selected and does not respond to throttle input. Described the issue to dealer numerous times and they claim to have seen it. I do not believe they actually have. It is currently at the dealer for the fourth time about the issue. Currently claiming engine issues but the engine isnt even on when it experiences the problem. (PHEV) Has been occurring since purchase but very intermittent. Could not reproduce until enough trial and error when it did occur that I could reliably reproduce it. During my own testing and diagnostic is how I found it can roll freely in the wrong directions and is much more dangerous than just shaking was. Description: Within the first few minutes of the vehicle being turned on it can shudder against the brakes when stopped. It can stop responding to throttle inputs and roll freely in directions other than the selected gear while throttle input is ignored. It will start responding again after some time, I dont know what makes it start responding again. Does not show errors or messages. Reproduce: Plug in car, let it charge all the way to 100%. Unplug and immediately start car, move forward or backward a few feet at a time. Shaking against brakes will start, and at that time if you let off brakes and attempt to move car it can shake loose of clutch and roll freely. It does happen outside of this specific scenario and I have recording of such, but most of my recordings are in this scenario as it is difficult to catch such an intermittent issue Some recordings at: [XXX] More detailed here: [XXX] And many more stored locally because they're very large, available if desired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Unknown which component exactly as it does not throw a fault. I believe it to be transmission related as the behavior seems like a clutch to me, but dealership has not been able to confirm. Vehicle rolls freely in directions other than what is selected and does not respond to throttle input. Described the issue to dealer numerous times and they claim to have seen it. I do not believe they actually have. It is currently at the dealer for the fourth time about the issue. Currently claiming engine issues but the engine isnt even on when it experiences the problem. (PHEV) Has been occurring since purchase but very intermittent. Could not reproduce until enough trial and error when it did occur that I could reliably reproduce it. During my own testing and diagnostic is how I found it can roll freely in the wrong directions and is much more dangerous than just shaking was. Description: Within the first few minutes of the vehicle being turned on it can shudder against the brakes when stopped. It can stop responding to throttle inputs and roll freely in directions other than the selected gear while throttle input is ignored. It will start responding again after some time, I dont know what makes it start responding again. Does not show errors or messages. Reproduce: Plug in car, let it charge all the way to 100%. Unplug and immediately start car, move forward or backward a few feet at a time. Shaking against brakes will start, and at that time if you let off brakes and attempt to move car it can shake loose of clutch and roll freely. It does happen outside of this specific scenario and I have recording of such, but most of my recordings are in this scenario as it is difficult to catch such an intermittent issue Some recordings at: [XXX] More detailed here: [XXX] And many more stored locally because they're very large, available if desired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 Kia Niro electronic dash went blank, no speed indication, no adaptive cruise, no lane departure warning, no forward collision warning capabilities.
2023 Kia Niro electronic dash went blank, no speed indication, no adaptive cruise, no lane departure warning, no forward collision warning capabilities.
Safety Rating for the 2023 KIA NIRO PHEV
NHTSA has not yet tested the 2023 KIA NIRO PHEV in its New Car Assessment Program.
Technical Service Bulletins for the 2023 KIA NIRO PHEV
Kia America, Inc. has issued 9 technical service bulletins (TSBs) for the 2023 KIA NIRO PHEV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SC325_OWNR_SG2 — ENGINE
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC325) - This document is the owner notification advising that Kia conducting Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2023 MY Niro P/HEV vehicles. Kia has become aware that the Auxiliary Electric Water Pump (AEWP) in the subject...
SC325_OWNR_SG2 — ELECTRICAL SYSTEM
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC325) - This document is the owner notification advising that Kia conducting Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2023 MY Niro P/HEV vehicles. Kia has become aware that the Auxiliary Electric Water Pump (AEWP) in the subject...
SC305_OWNR — ENGINE
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC305) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2023 MY Niro Hybrid (HEV) vehicles manufactured from June 21, 2022 through March 20, 2023 and certain 2023 Niro Plug-in Hybrid (PHEV) vehicles manufactured...
SC305_TSB — ENGINE
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR CONTROL VALVE PIPE AND HOSE REPLACEMENT (SC305) - This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) control valve pipe and hose on certain 2023MY Niro HEV (SG2 HEV) vehicles produced from June 21, 2022 through March 20, 2023 and...
SC305_DPSM — ENGINE
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC305) - This document is the announcement to the dealer Parts and Service Managers advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2023 MY Niro Hybrid (HEV) vehicles manufactured from June 21, 2022 through March 20,...
SC305_POC — ENGINE
SC305_POC: PROOF OF CORRECTION CARD
TSB_BOD316 — STRUCTURE
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ICU FUSE LABEL REPLACEMENT (SA530) - This bulletin provides information to replace the Integrated Central Control Unit (ICU) fuse label on some 2023MY Niro PHEV, EV (SG2 PHEV, EV) vehicles produced from July 11, 2022 through February 3, 2023. The incorrect ICU fuse label on...
TSB_TRA106_R1 — POWER TRAIN
TECHNICAL SERVICE BULLETIN: 6-SPEED DCT JUDGEMENT LOGIC IMPROVEMENT / GROUND BOLT TIGHTENING (P074A73) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to tighten both the clutch actuator and transmission...
TSB_TRA106 — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: 6-SPEED DCT JUDGEMENT LOGIC IMPROVEMENT / GROUND BOLT TIGHTENING (P074A73) - This bulletin provides information to tighten both the clutch actuator and transmission control unit (TCU) grounding bolts then, upgrade the software logic of the 6-speed dual clutch transmission (DCT) on some 2023MY Niro P/HEV vehicles produced...
NHTSA Investigations for the 2023 KIA NIRO PHEV
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KIA NIRO PHEV
- 2018 KIA NIRO PHEV — 21 complaints
- 2019 KIA NIRO PHEV — 33 complaints
- 2020 KIA NIRO PHEV — 5 complaints
- 2021 KIA NIRO PHEV — 1 complaint
- 2022 KIA NIRO PHEV — 16 complaints
- 2023 KIA NIRO PHEV (current)
- 2024 KIA NIRO PHEV — 3 complaints
- 2025 KIA NIRO PHEV — 4 complaints
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