2023 KIA CARNIVAL Structurebody Problems

Passenger side sliding door periodically gets stuck trying to open or close. My 3 year olds finger got stuck in the closed position of the sliding door and we could not get the door open immediately because of the faulty door periodically getting stuck.

The power sliding door does not reverse when an object is in its path. The door closed on my sons body. He was okay we were able to pull the handle to make it open again but it did not stop on its own. Another instance the door did not stop closing when a toy went into the door. The door just crunched the toy and shut while beeping.

After working out at my gym, my daughters and I were driving on a side street near at around 35MPH. With no warning, a large POP happened and our passenger sliding door window shattered. Thankfully, nothing but a scratch happened to my [XXX] that was in her car seat closest to the window that shattered. I called our local KIA dealership and my insurance agent and both mentioned that it could be because of the heat we are having in our area. This concerns me because the Carnival is a “MPV” aka family car and this happened without a chip or anything in the glass and terrified both of my girls. I have never heard of a window solely shattering bc of heat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Gas door does not open. It is faulty and won’t open when car is locked or unlocked. Unable to open to add fuel to vehicle. It has been giving issues for 3 months. This seems to be a VERY common problem with all KIA Carnivals.

The driver’s side sliding door was closing and crushed my wife between the door and B pillar. It did not retract upon encountering the resistance of my wife’s body, and continued to close. She has bruising on her arm, and shoulder pain. When submitting this report on the NHTSA website, there is a recall for this exact issue. We have not had the vehicle examined as it is a holiday weekend, and the dealer is closed. Medical attention will be pursued if the pain and bruising does not subside.

The tailgate door attempted to close on my head when I was putting something in the trunk when my husband walked away with the key. I had a key with me too.

The side sliding (rear) doors do not stop when there is an object in between. Even when you put heavy force (this is in some angles), the door continues to close. With mild force, the door just refuses to recognize and closes out. It is a big safety concern with small children, since if the force applied by adults is not enough, then any force the child would apply is definitely not going to stop the door from closing.

Auto-stop/reverse on power side doors is not sensitive enough to prevent crushing hazard if someone gets caught in the dirt closing. I have to push with considerable force to get door to reverse and it still slams my arm or body hard against the frame before reversing. We are concerned or 6 small children will be seriously injured. There are a bunch of folks reporting broken/bruised hands on Carnival forums online and some reporting that the dealership service center has made an adjustment from the manufacturer that results in the door auto stop/ reverse being much more sensitive, after checking NHTSA and making a report. I'd like to know if this is an option?

The door closing automation applies excessive force before the safety function engages to re-open. This poses a high risk to children and small adults with narrow limbs and/or the fingers of any aged person. On January 11, 2023, my 4 year old's hand was closed in the door without the door stopping or re-opening. This resulted in deep lacerations to his fingers and swelling necessitating emergency room medicine and imaging to eliminate potential of fracture. I tested this morning with the doors by opening and closing and inserting objects as well as my body to determine an approximation of closing force. Even with a full sized adult, the closing force is sufficient to move the trunk of an adult body to the side before safety mechanisms engage. Door travel continues for 2 to 3 inches before safety retraction engages. Children arms, feet, or other appendages are narrow enough that they...

Daughter presses the button on the inside of the van. She didn't move her hand soon enough out of the way for the door to close. The door closed on her hand, she had to press the button open from the door closing on her thumb. She came balling her eyes out to me. Her thumb swelled 3 x's as big. The sensor should be way more sensitive like a garage door opener.