2016 KIA CADENZA Engine Problems

My 2016 Kia Cadenza (VIN [XXX] ) experienced repeated overheating, coolant loss, and eventually white exhaust smoke consistent with internal coolant intrusion. The issue began mid-2025 and worsened over time. Despite reporting overheating and coolant loss to Central Kia of Plano, the dealership failed to diagnose the problem, did not escalate to Techline, and did not check or apply Kia Service Action WTY039, which was active. They returned the vehicle to me still overheating, forcing me into multiple out-of-pocket repairs for coolant, radiator, radiator fan, and water pump replacement. None resolved the issue, and the vehicle became unsafe to drive due to rising temperature and smoke. A second dealer, Mesquite Kia, performed a proper diagnosis. Kia Corporate approved an engine replacement under WTY039 on 11/6/25, and the repair was completed on 11/29/25, confirming the overheating was caused by a covered engine defect. Kia Corporate later denied reimbursement for prior repair...

I am submitting this complaint regarding a 2016 Kia Cadenza (VIN: [XXX] ) and Kia’s repeated failure to properly diagnose or repair a serious overheating/safety defect despite this being a well-documented and known issue affecting these engines. Vehicle and Service Information •Vehicle: 2016 Kia Cadenza (VIN: [XXX] ) •Mileage: ~129,608 •Dealer Involved: Central Kia of Plano (Plano, TX) •Repair Order #: [XXX] •Dates: [XXX] Issues 1.Overheating / Known Engine Defect •My vehicle overheats, especially with the A/C on or at idle. •Kia has already been directed to issue extended warranties on these engines due to systemic defects (including bearing wear, engine failure, and overheating). •Despite this, Kia continues to deny or delay proper repairs and instead authorized the dealer to replace only a cooling fan relay, which did not fix the defect. 2.Dealer Misconduct •Central Kia of Plano kept my vehicle for 10 days, charged me $269.92, and returned the...

Per the Kia dealer head bolts have loosened up which have resulted in engine failure.

THE CONTACT OWNS A 2016 KIA CADENZA. THE CONTACT STATED UPON STARTING THE VEHICLE, A LOUD RATTLING SOUND WAS COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AND DIAGNOSED HOWEVER, THE MECHANIC STATED THERE WAS NOTHING TO REPAIR OR REPLACE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,674.