2020 KEYSTONE SPRINTER — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2020 KEYSTONE SPRINTER
The 2020 KEYSTONE SPRINTER has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS. The most commonly reported problem area is the Fuelpropulsion System (1 complaint).
Recalls for the 2020 KEYSTONE SPRINTER
NHTSA has recorded 2 recalls for the 2020 KEYSTONE SPRINTER, potentially affecting up to 191,770 vehicles.
Recall 21V708000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 95,885 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
View full details →Recall 21V708000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 95,885 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
View full details →Owner Complaints for the 2020 KEYSTONE SPRINTER
1 complaint has been filed with NHTSA for the 2020 KEYSTONE SPRINTER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I had a recall on my 2020 Keystone Sprinter Winn-Tec Model 6020 dual stage propane regulator. In a letter dated March 24, 2023 for a recall of a Winn-Tec Model 6020 dual stage propane regulator needing to be replaced (Safety Recall: 21V-427, Safety Advisory 21-413) I contacted Lees Country RV dealer that does work on Keystone campers regarding this recall notice. I was then charged an $80 labor fee for replacing this recall part. In the recall notice it specifically states "The service and parts required for this corrective action will be provided at no charge to you" After email and phone conversations with Keystone RV Customer Service I was informed that this is not the case. The fee would not be covered and will not be reimbursed to me. I had it replaced and was charged an $80 service fee, This recall was not supposed to cost me any out of pocket fees.
Safety Rating for the 2020 KEYSTONE SPRINTER
NHTSA has not yet tested the 2020 KEYSTONE SPRINTER in its New Car Assessment Program.
Technical Service Bulletins for the 2020 KEYSTONE SPRINTER
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2020 KEYSTONE SPRINTER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE SPRINTER
- 2015 KEYSTONE SPRINTER — 1 complaint
- 2016 KEYSTONE SPRINTER — 0 complaints
- 2017 KEYSTONE SPRINTER — 1 complaint
- 2018 KEYSTONE SPRINTER — 0 complaints
- 2019 KEYSTONE SPRINTER — 3 complaints
- 2020 KEYSTONE SPRINTER (current)
- 2021 KEYSTONE SPRINTER — 0 complaints
- 2022 KEYSTONE SPRINTER — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints