2011 KEYSTONE MONTANA — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
8
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2011 KEYSTONE MONTANA
The 2011 KEYSTONE MONTANA has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, ELECTRICAL SYSTEM, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS. The most commonly reported problem area is the Tires (2 complaints).
Recalls for the 2011 KEYSTONE MONTANA
NHTSA has recorded 8 recalls for the 2011 KEYSTONE MONTANA, potentially affecting up to 1,229,780 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 11V577000 — ELECTRICAL SYSTEM
| 6,101 vehicles affected
Defect: KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE GENERATOR READY OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
Consequence: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
Remedy: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT...
View full details →Recall 11V027000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
| 258 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2009-2011, MONTANA BIG SKY AND MODEL YEAR 2010-2011, MONTANA FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.
Consequence: A PROPANE LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 1, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE...
View full details →Recall 10V594000 — ELECTRICAL SYSTEM
| 6,297 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS.
Consequence: OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
View full details →Recall 10V587000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 4,770 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO...
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON...
View full details →Recall 10V570000 — STRUCTURE:FRAME AND MEMBERS
| 576 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN 2010-2011 MONTANA FIFTH WHEEL TRAILERS MANUFACTURED FROM SEPTEMBER 3, 2009, THROUGH SEPTEMBER 28, 2010. UNDER CERTAIN SIDE LOAD STRESS CONDITIONS THE FRAME EXHIBITS EXCESSIVE FLEXING AT THE AREA OF THE CENTER AXLE SPRING HANGERS.
Consequence: THIS FLEXING IN EXTREME CIRCUMSTANCES CAN RESULT IN EXTENSIVE FRAME DAMAGE, LEADING TO AN INCREASED RISK OF PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Remedy: KEYSTONE WILL INSTALL A CROSS MEMBER BETWEEN THE CENTER SPRING HANGERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 23, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
View full details →Recall 10V478000 — EQUIPMENT
| 5,459 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE...
View full details →Recall 10V413000 — POWER TRAIN:AXLE ASSEMBLY
| 322 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN 2011 ALPINE, AVALANCHE, FUZION, LAREDO, MONTANA, AND MOUNTAINEER FIFTH WHEEL TRAILERS MANUFACTURED FROM AUGUST 19, 2010 THROUGH SEPTEMBER 1, 2010, EQUIPPED WITH DEXTER AXLES. ON SOME AXLES, CRACKS COULD APPEAR IN THE SPINDLE WELD.
Consequence: THESE CRACKS CAN PROPAGATE AND CAUSE THE SPINDLE TO DETACH FROM THE AXLE TUBE, RESULTING IN THE SEPARATION OF THE WHEEL END FROM THE VEHICLE, CREATING A ROAD HAZARD THAT INCREASES THE RISK OF A CRASH TO OTHER VEHICLES, AND COMPROMISES THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: KEYSTONE WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE AXLE SERIAL NUMBER AND REPLACE IT IF IT FALLS WITHIN THE SERIAL NUMBER RANGE. REPLACEMENT OF THE AXLE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 24,...
View full details →Owner Complaints for the 2011 KEYSTONE MONTANA
3 complaints have been filed with NHTSA for the 2011 KEYSTONE MONTANA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Tires | 2 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
WE WERE 4 HOURS INTO OUR VACATION WHEN THE GOODYEAR MARATHON 235/80/16 ON OUR 2011 MONTANA 5TH WHEEL BLEW. THE DAMAGE WAS CLOSE TO $2000, MESSED UP THE TIRE WELL, RIPPED THE BELLYPAN AND MESSED UP THE SLIDE OUT. GOODYEAR WILL PAY OUR DEDUCTIBLE, BUT WON'T HELP WITH REPLACEMENT OF THE REST OF THE CHINA BOMBS UNDER OUR CAMPER. VERY UNHAPPY WITH GOODYEAR AND MONTANA. *TR
TL* THE CONTACT OWNS A 2011 KEYSTONE MONTANA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE DROVE OVER A POT HOLE AND HEARD A LOUD NOISE. THE CONTACT MERGE TO THE SHOULDER AND NOTICED THAT THE PASSENGER SIDE AXLE WAS DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V413000 (POWER TRAIN). THE VIN WAS NOT AVAILABLE. THE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2011 KEYSTONE MONTANA FIFTH WHEEL TRAILER WITH GOOD YEAR MARATHON TIRES, SIZE: T235/80 R16. THE CONTACT STATED THAT ALTHOUGH HE HAD NOT EXPERIENCED A FAILURE WITH THE TIRES, THE CONTACT WAS CONCERNED BECAUSE OF THE NUMEROUS COMPLAINTS ONLINE REGARDING THE SPECIFIC TIRE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WAS NOTHING THAT WOULD BE DONE TO CORRECT THE TIRES ALTHOUGH, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE HAD TO BE DRIVEN UNDER 65 MPH TO ENSURE THAT THERE WERE NO FAILURES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 3,000.
Safety Rating for the 2011 KEYSTONE MONTANA
NHTSA has not yet tested the 2011 KEYSTONE MONTANA in its New Car Assessment Program.
Technical Service Bulletins for the 2011 KEYSTONE MONTANA
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2011 KEYSTONE MONTANA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE MONTANA
- 2006 KEYSTONE MONTANA — 11 complaints
- 2007 KEYSTONE MONTANA — 11 complaints
- 2008 KEYSTONE MONTANA — 6 complaints
- 2009 KEYSTONE MONTANA — 9 complaints
- 2010 KEYSTONE MONTANA — 14 complaints
- 2011 KEYSTONE MONTANA (current)
- 2012 KEYSTONE MONTANA — 12 complaints
- 2013 KEYSTONE MONTANA — 11 complaints
- 2014 KEYSTONE MONTANA — 17 complaints
- 2015 KEYSTONE MONTANA — 2 complaints
- 2016 KEYSTONE MONTANA — 10 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints